oops!
I should have posted this in another room.
It is here now:
Convert video to another format
sorry about that...

This is my first try with this software.
I encountered the audio source issue and solved by relocating files to another folder.
Thanks for the sticky on that.

Now, the snapshot tool doesn't seem to work.
The video opens in a separate window, with the snapshot tool window running alongside it.
No way to capture an image.

I searched and searched the forum threads, but do not find anything helpful, except this:

Looks like this person might have had a similar issue, but their post was marooned in another forum section:
www.trustfm.net/forum/viewtopic.php?f=4&t=568

No replies.

Thanks