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Dell XPS M1530 webcam problem

Discussion in 'PC hardware help' started by robpardee, Jan 20, 2011.

  1. robpardee

    robpardee Member

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    Hi everyone,
    I'm not sure if this the right place for this but I thought I'd give it a shot.
    I have a Dell XPS M1530 that I have had for two years now and when I got it, it had windows vista on it. Since then I have installed windows 7 as a complete and new install. All my drivers and firmware were updated/reinstalled but there is still one item I'm having trouble with, the webcam. I can't seem to find a good answer anywhere for this problem. My webcam doesn't work at all. If I launch the webcam center it says no supported webcam is installed.

    When I look at my device manager The only thing that may be it is an "unknown device" under the 'Universal serial bus controllers" section. I have tried updated the firmware automatically, getting it from dell and installing and I even checked all the connectors and they are all secure. None of this is working to get it to run.

    Any ideas on how to get this working? Is there, perhaps, a new webcam all together I could install right into the old one's spot that would work? Any thoughts?

    Thanks in advance everyone!!
     
    Last edited: Jan 20, 2011
  2. ddp

    ddp Moderator Staff Member

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    moved to correct forum. use the vista driver for the webcam as i had to do that for a sony laptop.
     
  3. robpardee

    robpardee Member

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    I did do that, and it installs but doesn't change anything. Is there a way to see perhaps if the webcam went bad?
     

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