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help getting access to my router

Discussion in 'PC hardware help' started by Panik509, Dec 7, 2009.

  1. Panik509

    Panik509 Member

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    I tried to connect a DSL modem/router "2701hg-s" to a cable modem through the DSL's ethernet ports in the back. I went to the DSL home page and changed the ip on the router from automatic and forgot the ip address i put in. Now i can't access the router's home page to recongigure it. If i wire it to my laptop or wirelessly it still doesn't go to it which was normally "gateway.2wire.net." Can anyone help me out? I'm using Windows Vista.
     
    Panik509, Dec 7, 2009
    #1
  2. ddp

    ddp Moderator Staff Member

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    moved to correct forum as not a windows issue. get a proper router not a dsl modem router as that is your problem. can't hook 2 modems together.
     
    ddp, Dec 7, 2009
    #2
  3. attar

    attar Senior member

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    Have you tried going to the command prompt and type ipconfig/all and look for the Default Gateway, then type the address in the browser.


    [​IMG]
     
    attar, Dec 7, 2009
    #3
  4. Panik509

    Panik509 Member

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    it shows no default gateway i tried the preferred one but it doesn't come up.

    here's what i get.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Zuniga>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Zuniga-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
    nection
    Physical Address. . . . . . . . . : 00-1C-BF-26-86-6E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::cc5:6406:eb24:c41d%9(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.196.29(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 251665599
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-A8-09-A9-00-16-D3-F5-CF-A5

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-16-D3-F5-CF-A5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::95c8:9661:cc32:5f84%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 75.141.88.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Monday, December 07, 2009 12:31:32 PM
    Lease Expires . . . . . . . . . . : Tuesday, December 08, 2009 3:36:48 AM
    Default Gateway . . . . . . . . . : 75.141.88.1
    DHCP Server . . . . . . . . . . . : 68.114.39.242
    DHCPv6 IAID . . . . . . . . . . . : 201332435
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-A8-09-A9-00-16-D3-F5-CF-A5

    DNS Servers . . . . . . . . . . . : 68.185.34.67
    68.185.32.10
    68.116.46.115
    68.116.46.70
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:880:2904:b472:a7fd(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::880:2904:b472:a7fd%11(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{704FD937-485D-451D-9B6C-5E6F3A3F1
    22B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:4b8d:5802::4b8d:5802(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 68.185.34.67
    68.185.32.10
    68.116.46.115
    68.116.46.70
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{06FC3EF5-480C-4682-8A3B-F669EA5C1
    92B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{92B56693-49D0-4D5A-9907-968253972
    F9B}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
    Panik509, Dec 8, 2009
    #4
  5. Panik509

    Panik509 Member

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    no default gateway in the wireless i tried the ip in the address bar but that doesn't do anything.
     
    Panik509, Dec 8, 2009
    #5
  6. attar

    attar Senior member

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    What about this entry:


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-16-D3-F5-CF-A5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::95c8:9661:cc32:5f84%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 75.141.88.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Monday, December 07, 2009 12:31:32 PM
    Lease Expires . . . . . . . . . . : Tuesday, December 08, 2009 3:36:48 AM
    Default Gateway . . . . . . . . . : 75.141.88.1
    DHCP Server . . . . . . . . . . . : 68.114.39.242
    DHCPv6 IAID . . . . . . . . . . . : 201332435
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-A8-09-A9-00-16-D3-F5-CF-A5

    DNS Servers . . . . . . . . . . . : 68.185.34.67
    68.185.32.10
    68.116.46.115
    68.116.46.70
    NetBIOS over Tcpip. . . . . . . . : Enabled
     
    attar, Dec 8, 2009
    #6
  7. Panik509

    Panik509 Member

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    i had tried it before and i tried it again to make sure and it still doesn't work.

    don't know if this helps but here's how it's setup.

    [​IMG]
     
    Panik509, Dec 8, 2009
    #7
  8. ddp

    ddp Moderator Staff Member

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    press the reset button on back(?) of modem/router as it will put it back to factory defaults.
     
    ddp, Dec 8, 2009
    #8
  9. Panik509

    Panik509 Member

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    already tried that 3 times but still nothing.
     
    Panik509, Dec 8, 2009
    #9
  10. ddp

    ddp Moderator Staff Member

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    why are you trying to connect a dsl router modem to a cable modem? you need to connect to a wan/internet port on the dsl which you do not have from the cable modem. get a regular wired or wireless router to connect between cable modem & computer.
     
    ddp, Dec 8, 2009
    #10
  11. Panik509

    Panik509 Member

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    it has like 4 ethernet ports in the back. can't i just connect the ethernet wire that's coming from the modem to the back of the dsl modem/router and have that broadcast the wireless signal?
     
    Panik509, Dec 9, 2009
    #11
  12. Panik509

    Panik509 Member

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    i got it to reset just held the reset button for a long time.
    now can i or can't i do what i said on the previous post.
    it is a 2wire Gateway 2701HG-S.
     
    Panik509, Dec 9, 2009
    #12
  13. Panik509

    Panik509 Member

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    i know it doesn't have a wan port but is there anyway, maybe in the settings where i can configure it to do so.
     
    Panik509, Dec 9, 2009
    #13
  14. 1Adonis4u

    1Adonis4u Guest

    Panik
    You don't need the Cable modem. The 2701HG device is a Modem & Router combined in one device so it'll take care of wired/wireless by itself.

    1) Get rid of the Cable modem.
    2) Connect the phone line to the back of the 2701HG DSL modem/router.
    3) Connect an Ethernet cable between the router and your laptop/PC. This must be done for configuration purposes & before you can use Wireless.
    4) Boot up your laptop/PC and launch your Internet browser. You should get directed to a page where you'll be presented with instructions.

    http://support.2wire.com/?page=view&article=60
     
    Last edited by a moderator: Dec 9, 2009
    1Adonis4u, Dec 9, 2009
    #14
  15. ddp

    ddp Moderator Staff Member

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    1Adonis4u, he needs the cable modem if he is not connected to a dsl provider.
     
    ddp, Dec 9, 2009
    #15
  16. Panik509

    Panik509 Member

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    yeah like he said i need the cable modem. it's not like the cable wire is going to connect to the dsl port which is for a phone line type of cable.
     
    Panik509, Dec 9, 2009
    #16
  17. attar

    attar Senior member

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    attar, Dec 9, 2009
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  18. Panik509

    Panik509 Member

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    had already tried getting to those settings before on that link. already tried it guess there isn't much i can do but buy a wireless router with a wan port. the settings on that link were for that type of router only cause i think it's the only dsl router/modem with those capabilities. just trying to save some money but oh well.
     
    Panik509, Dec 9, 2009
    #18

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