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Laptop shuts down unexpectedly

Discussion in 'PC hardware help' started by tymarski, Aug 13, 2012.

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  1. tymarski

    tymarski Regular member

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    Well, I've been having this problem long time ago, and can't seem to fix it.
    Ok here goes, well I'm just playing some games, and browsing on internet, then after a little while, the computer just shuts down unexpectedly, 2 times to be exact.

    1st: Shuts down after a little while.
    2nd: Shuts down sometimes when desktop appears.

    Help me with this. Btw my laptop is Dell Inspiron 1525.
     
    tymarski, Aug 13, 2012
    #1
  2. Dela

    Dela Administrator Staff Member

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    Ugh. Nice!

    When you say shut down, do you mean it literally turns off completely? or does it reboot?

    If it's shutting down completely then its possible your problem is either heat or electrical. If it's heat, it's possible that over time the heatsink used to cool off the CPU has gathered so must dust and hair etc. that the fan in the laptop cannot cool it off properly anymore, which means eventually the CPU will reach a critical temperature and the system will shut down.

    What you can try to do is use a temperate monitor to see if it can read the CPU heat

    Try Speedfan first: http://www.afterdawn.com/software/system_tools/system_information/speedfan.cfm

    Remember, if in Windows Vista or 7, right click on the SpeedFan icon after install and click "Run as Administrator", so that it can access any temp sensors available.


    If your laptop reboots, then that's a different problem. In that case, it is likely that Windows is carrying out a system halt because something has gone wrong in memory. Either the memory itself is going bad (or potentially the HDD) or there is something behaving badly in your memory (either malware or a bad driver... the latter not usually likely on 64-bit Windows but not unheard of).

    Here are some steps to help you diagnose the problem if the system spontaneously reboots (as opposed to the power completely going off).

    Go to Control Panel - System. Go to Advanced System Settings (might be slightly different in different versions of Windows) and then when that window pops up, click Startup and Recovery. Disable Automatic Restart and click OK.

    From now on, if the system halts, you will see a BSOD (blue screen of death, or black screen in Vista/7). From here you will have to figure out if you have a hardware or software issue.

    To test RAM, you can create a bootable USB or bootable CD of Memtest86 to run a memory diagnostics test...

    http://www.afterdawn.com/software/system_tools/misc_system_tools/memtest86plus_exe.cfm (Auto-Installer to USB)

    http://www.afterdawn.com/software/system_tools/misc_system_tools/memtest86plus_iso.cfm (CD ISO)

    You will need to boot from CD or USB (usually tap F12 on boot screen, or tap another key if its specified) in order for it to run. As a general rule, if you get ANY errors, you have a memory problem.

    If your problem is hard disk related, then you might be able to find clues in the Event Viewer in Windows. It's in Control Panel - Administrative Tools - Event Viewer. Look under Windows Logs - System. If you find any disk-related errors, then you might have some problems with your hard disk drive.

    If your problem is software related, the only thing you can do is first check the crash screen to see if any particular file is blamed by WIndows for the problem (usually with a .SYS extension). If not, then your next bet is a crash dump analysis. We'll get to that if its completely necessary...
     
    Dela, Aug 13, 2012
    #2
  3. tymarski

    tymarski Regular member

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    It's shutting down completely. And Speedfan doesn't have any help. It freezes my entire laptop, with no choice but to hard reset.
     
    tymarski, Aug 16, 2012
    #3
  4. ddp

    ddp Moderator Staff Member

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    sounds like it is locking up\freezing instead of shutting down being you have to use the power button to turn it off, correct?
     
    ddp, Aug 16, 2012
    #4
  5. tymarski

    tymarski Regular member

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    No, ddp, it's locking up/freezing when I'm running Speedfan, my original problem is in the first post. It just shuts down unexpectedly without prior warning or locking up/freezing.
     
    tymarski, Aug 16, 2012
    #5
  6. aldan

    aldan Active member

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    if its locking up and freezing just running speedfan then i dont think its hardware related.how are you on maintaining your computer?regular spyware scans,virus scans,disk cleanup,and defrags?
     
    aldan, Aug 16, 2012
    #6
  7. tymarski

    tymarski Regular member

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    Yes I always do that, spyware scans, virus scans etc.
    The speedfan is what Dela suggested, so I tried it, but for some reason, it freezes my whole computer when I'm running it, but that's not the issue here.
     
    tymarski, Aug 17, 2012
    #7
  8. tymarski

    tymarski Regular member

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    Bump..
     
    tymarski, Aug 19, 2012
    #8
  9. aldan

    aldan Active member

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    just a shot in the dark here,but can you download,update and run,hijack this? dont fix anything,just post a log.
     
    aldan, Aug 19, 2012
    #9
  10. tymarski

    tymarski Regular member

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    Ok, I will try that when I get home.
     
    tymarski, Aug 21, 2012
    #10
  11. tymarski

    tymarski Regular member

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    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:06:26 AM, on 8/28/2012
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16448)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\AVG Secure Search\vprot.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://isearch.avg.com/?cid={4C2F0240-7437-44D1-902E-3E90A5CD698E}&mid=1ace752defe047d08a49d168dd0a36a3-cb8877f4335e9b550e6c1fe3e6c08389020563f1&lang=en&ds=gl011&pr=sa&d=2012-08-22 13:19:26&v=12.2.0.5&sap=hp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?ilc=8
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=8
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - (no file)
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.0.5\AVG Secure Search_toolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: (no name) - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - (no file)
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.0.5\AVG Secure Search_toolbar.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Krissy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - (no file)
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.0\ViProtocol.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Unsigned Themes (UnsignedThemes) - The Within Network, LLC - C:\Windows\UnsignedThemesSvc.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: vToolbarUpdater12.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.0\ToolbarUpdater.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 8372 bytes


    Sorry for the late reply.
     
    tymarski, Aug 27, 2012
    #11
  12. aldan

    aldan Active member

    Joined:
    Mar 24, 2007
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    run hijack this again and check the following.

    R3 - URLSearchHook: (no name) - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} - (no file)

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: (no name) - {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - (no file)

    O3 - Toolbar: (no name) - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - (no

    file)

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    to make a long story short,check fix on all your other entries that end with file missing.it almost looks like you are using some kind of optimizing tool like win utilities due to the inordinate amount of "missing files".if you are i would stick to something more simple like ccleaner.if it was me i would also get rid of "internet download manager".also post a new hjt log.
     
    Last edited: Aug 28, 2012
    aldan, Aug 28, 2012
    #12
  13. tymarski

    tymarski Regular member

    Joined:
    Jan 16, 2009
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    Trophy Points:
    26
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 7:50:26 AM, on 8/30/2012
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16448)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Krissy\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://isearch.avg.com/?cid={4C2F0240-7437-44D1-902E-3E90A5CD698E}&mid=1ace752defe047d08a49d168dd0a36a3-cb8877f4335e9b550e6c1fe3e6c08389020563f1&lang=en&ds=gl011&pr=sa&d=2012-08-22 13:19:26&v=12.2.0.5&sap=hp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?ilc=8
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=8
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.0.5\AVG Secure Search_toolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.0.5\AVG Secure Search_toolbar.dll
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - (no file)
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.0\ViProtocol.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 6940 bytes


    Here's the new log. I fixed the file missing somethings, but when I scan again it goes back, is that a normal behavior? And also, I don't install any optimizers here, I only use CCleaner and stuffs. As for IDM, I need that because downloading via browser is slow, and download might go haywire.
     
    Last edited: Aug 29, 2012
    tymarski, Aug 29, 2012
    #13
  14. aldan

    aldan Active member

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    in this case i dont think these files coming back are your problem.is your problem still there?ive never used an idm and have never experienced any problems with my downloads.anyone else want to chime in on this?
     
    aldan, Aug 30, 2012
    #14
  15. tymarski

    tymarski Regular member

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    Still having the problem. Oh and btw, how can I clean the cooling fan? I think that's the problem, because I used a cotton swab only to found out it's dirty there.
     
    tymarski, Aug 30, 2012
    #15
  16. aldan

    aldan Active member

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    depends on how dirty it is.most times you can clean the fans with a can of compressed air.on really dirty ones ive had to remove them.dont forget if the fan is that dirty the heatsink is even dirtier.sounds like you could be on to something here.post back with the results.
     
    aldan, Aug 30, 2012
    #16
  17. tymarski

    tymarski Regular member

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    Heatsink are fine, I always clean it 2 times a week. But I can't find some Can of Compressed Air, selling here. I'm not living in U.S or etc. Seems like the option is to remove the Fan, but I'm not quite experienced on inside computer jobs, other than heatsink.
     
    Last edited: Sep 1, 2012
    tymarski, Sep 1, 2012
    #17
  18. tymarski

    tymarski Regular member

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    Update: Things got taken to a worse now. It's now getting stucked at Dell Loading Screen, then it'll follow up with a restart. Can't even access the options selections, like the
    "3 Safe Modes and the Start Windows Normally" Options. Help me with this.

    Before this happened, I was just watching some movies, via VLC, then it restarted, and now its like that.

    EDIT: It's now getting past the dell loading screen, but another problem has sprouted out.
    It will shut down on windows loading screen, it sounds like a hard reboot when holding the power button, when it restarts. There's like a 1/10 chance it'll get on the login interface, But it'll shuts down also there, after a little while, can't access desktop, because, before I even type my password it'll now shuts down. Same thing is happening on Safe Mode, it'll shut down when loading the drivers.
     
    Last edited: Sep 3, 2012
    tymarski, Sep 3, 2012
    #18
  19. aldan

    aldan Active member

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    might be time to do a system recovery.
     
    aldan, Sep 4, 2012
    #19
  20. tymarski

    tymarski Regular member

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    How to do that aldan? If it include a CD to do that, well, CD-ROM is busted
     
    tymarski, Sep 4, 2012
    #20
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