1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Need help installing New Graphics Card

Discussion in 'PC hardware help' started by Wishcross, Jul 31, 2009.

  1. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    Well, to keep it fast, I recently got a new Nvidia GeForce 9600GT. But I can't install it because of my Onboard Graphics Card, I've tried disabling it and uninstalling it but it keeps on coming back whenever I try to reboot and install the drivers for the new graphics card.

    Also my Windows Vista doesn't recognize the new Graphics Card which I've slotted into my computer. Can someone help me?

    Thanks in Advance.
     
  2. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Have you disabled on board in the BIOS as opposed to device manager, are there options in the BIOS for PCI express graphics, have you got a six pin power port on the card, if so is it connected. Other than that try removing and reseating the card
     
  3. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    I do not have an option in my Bio to change it to ignore an onboard graphics card nor do I have an option for a PCI-Express graphics card.

     
  4. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    What is your motherboard Wishcross?

    Is your device manager clean when you have the card inserted.

    Hopefuly someone who reads this post and has the same board and card may be better qualified to help you bud.
     
  5. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
  6. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Hi Wishcross,

    The power supply for this card needs to be a minimum of 400watt i believe, see here, more would be safer, have you got a power supply that meets this requirement. See here

    If you have, or once you have it may be an idea to connect card to your monitor and download the latest drivers for your card here.

    Hope that may be of some help.
     
  7. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    Wait, do I have to connect the card to a power supply IN the computer? I thought you just slot it into the PCI-Express slot and then open your computer then install the drivers. o_0
     
  8. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    It depends on your card, some cards have a six pin power port on the back. see this video. if yours has one it will need connected, if your PSU has not got a six pin PCI connector you will need an adaptor as in video. If it has not got 6pin port on card then that is fine. your PSU will need to be 400watt rated, you will see the rating on the side of your exisying PSU. If it is below 400watt you could try and disconnect CD\DVD any floppys etc to see if you can get enough wattage for piece of mind before getting a new one.
     
  9. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    Oh, I do have that six pin port, but where is that Power Supply thingie?
    Is it inside the computer? Because I seriously cannot see one on my Motherboard.
     
  10. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    I am guessing your power supply has not got one if you cant see it dangling from PSU. It will be dangling with any unused molex connectors from yhe PSU. See the photo here where it says 6 pin PCI Express power cable, that is the connector you need, if you dont have one dangling from PSU you will need an adapter which is pictured next to it (Half way down the page), you should b able to buy one from a PC shop if one was not supplied with card. If your existing PSU is under the 400watt make sure you buy one which has this connector on so you dont need to use an adapter.

    VERY IMPORTANT do not try to put any other type of connector apart from the yellow and black one pictured in the port.

    Hope i have explained it so you can understand it properly Wishcross.

    Good Luck
     
    Last edited: Jul 31, 2009
  11. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    I think my motherboard doesn't have that power supply slot X-X...

    So much stuff for one Graphics Card...
     
  12. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Wishcross,

    Its nothing to do with your motherboard, it is your power supply; your motherboard can handle this card no problem. Please read previous posts carefuly. If you are unsure about anything please post, if i am not available i am sure someone else will be, do not give up, this card will work on your board..
     
  13. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    I found the power supply slottie thingie, and it's still the same - the computer can't find the new graphics card. But it finds the old one that I uninstalled.
     
  14. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Hey Wishcross, could you answer these questions bud,

    1-Have you connected the power supply thingie to the card? and is the thingie connected to the power supply lol.
    2-What is the wattage of your power supply, if it is not stated on a sticker on the outside of the comp, you will have to remove the side and look on the power supply itself.
    3-Have you got a driver disc with the video card.

    The process need to go through assuming your card is seated and thingie all connected,

    1- Remove monitor connection from the old on board card and plug it in to the new card with comp switched off.
    2-switch comp on
    3-comp should boot up and may say new hardware found and ask for the disc.
    4- If it does not, go to and select it in device manager, it may be under display adapter or may be under unknown device (it may have a little yellow warning sign on it), go to its driver tab, and update driver with your driver disc in the drive.

    See how that goes.
     
  15. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    To be honest I don't really want to open my Computer again because if I do it the monitor doesn't come on and it takes a while to fix it.
    It only happens if I remove and plug in the graphics card.

    I've connected the 4 Peripheral Pin Connection to the Power Supply Cable I got with the Graphics Card. And yes, I do have a Driver Disc with it. But it updates the onboard graphics card and not the new graphics card.

    All I did was Uninstall the Onboard Graphics Card, and then restart, and try to look for the new graphics card, but it doesn't show up. And if I use the Driver Disc, it installs the onboard graphics card.
     
  16. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Are you connecting the monitor to your new card?, i would probably select your Initial display first option to pci express if it is not already (Advanced in BIOS)but this should not really make any difference.

    When you open device manager, is there anything AT ALL with a yellow warning sign or the like showing when you are connected to the card

    Have you tried downloading the latest Vista drivers.

    It may well be that if you have the standard 250watt power supply in the system that this is the problem, If so is there anyone you know that you could borrow a PSU off 400watt or over so you can try, It would not say minimum requirement for this card is 400watt PSU for nothing, the only thing i am not sure of is should the card still be recognised regardless, i would think so but not certain.
     
  17. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    I do have something that has the warning sign, it's called "SM Bus Controller."

    Actually I bought this graphics card in HK when I was in holiday and brought it back to England to see if it works, it may be a faulty card =(.

    I've tried going into the BIOs to look for a solution but their wasn't anything about a Onboard Graphics Card.
     
  18. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    OK Wishcross, we can try and fix this first to see if it helps us. If we fix it and it does not, then the best thing to do would be to try the card in a friends PC to find out if card is problem.

    for the sm bus problem,

    Shut down, connect to on board video and reboot, i know you dont want to but i would remove new card also, check if fault is still there. If so while connected to onboard, uninstall the driver, reboot and let drivers install again, then check if still there.

    Also do you have a motherboard disc if needed.
     
  19. Wishcross

    Wishcross Member

    Joined:
    Jun 15, 2009
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    16
    Ok, I've opened my Computer once again and found out that my PSU only uses 250 watts.

    If I replace it with a 400-500W PSU will my Graphics Card work?
    Does it not recognize my Graphics Card because I don't have that much power?

    And I have another question, if I buy the latest Nvidia Graphics Card, will I have to change to a higher using watt PSU? Also, it is easy to change the PSU?

    My PSU model is FSP250-60HEN
     
  20. jodav

    jodav Regular member

    Joined:
    Jun 24, 2009
    Messages:
    316
    Likes Received:
    0
    Trophy Points:
    26
    Looking at your board documentation i certainly thought you had a boot option called INIT DISPLAY in the advanced menu but if you have not its OK, it should not have been the cause if it did.

    Q1- No guarantee it will work at all, as you say it may be faulty Wishcross. One thing for sure though is that it will need bigger PSU if it is OK in order to run properly.
    Q2- Truth is i do not know, thats why borrowing a PSU would be the best thing to try. If i had a simular card i could have shot a 250v PSU in mine to find out. I would have thought the card should at least be recognised but as i said before i do not know for sure. Maybe some one who has this card may post to answer this.
    Q3- Yes you would need a higher watt PSU for sure, 250W will not come close to running them, They are very very very easy to change, simply unplug all power connectors from hard drives, CD\DVD drives, floppy, and main 20\24 pin one from the motherboard (some boards also have an extra 4pin connector also). Unscrew from back usualy 4 screws, remove and replace with new one and reverse process. (keep grounding yourself by touching exposed metal on computer case when inside the case) Nothing needs installing, thats it done.

    You do need to rectify the management bus problem also in device manager. If you have the drivers for your motherboard, then i would uninstall from card from device manager, then uninstall from add and remove programs in control panel and start from scratch. You may have to install the chipset drivers if SM bus problem still there after that
     

Share This Page