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SO my PSU burned out :(

Discussion in 'PC hardware help' started by Eugene482, Aug 19, 2010.

  1. Eugene482

    Eugene482 Regular member

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    I had a Corsair HX 520W PSU and after hearing it click a few times it finally gave a huge one and then smoke started coming out with those high pitched noises and foul smell.

    The program was, i couldn't figure out where the sound was coming from. Then secondly, I always thought Corsair PSUs were considered to be reliable.

    I have had this PSU for about 3 years, and I am trying to RMA it. I think the warranty was like 5 years (correct me if I am wrong), so what should I say once they receive my RMA request? Any suggestions? Thanks...or they won't send it...then should I just buy 600W Corsair or Antec instead (recently I switched from 8800GTS to Radeon HD 4850, but that was months ago).

    Thanks in advance.
     
  2. KillerBug

    KillerBug Active member

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    Corsair hardware is very reliable; but sometimes even the best electronics will fail (even the Hubble telescope has hardware failures, and the boards costs more than your house).

    I would certainly not switch to an Antec.

    You should be able to get a replacement easy enough. Corsair seems to be very concerned with keeping customers happy...and they would probably love to have the PSU back just so they can figure out what went wrong, and how they can prevent it in future units. [edit...I have never had to RMA anything to corsair; years in the IT field, and none of their parts have ever failed on me within warranty]

    As for the clicking, it is hard do say. It might have been a fan, but it also could have been a lot of other things...I'm afraid it can be hard to describe a "click" with enough detail to diagnose the problem blind.
     
    Last edited: Aug 20, 2010
  3. Eugene482

    Eugene482 Regular member

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    Hey thanks for your reply. It's the type of clicking that sounds like... the threshold sound when you turn on amplifiers. And also, this summer I accidentally burned up a useless PSU...in europe cause I Switched to 120V mode ... so it gave that high hitched noise before burning out. It's exactly like that except short. But of course the final one is the same.. aka burning up and smelling weird.

    But I am glad to hear that the RMA is possible, i have yet to receive an email or call from them, but I only requested it like 12 hours ago.
     
  4. KillerBug

    KillerBug Active member

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    The only time I have heard any power supply make a click like I think you are describing, the problem was a bug...a real bug; a cockroach. He fried himself by shorting out a cap.
     
  5. Xplorer4

    Xplorer4 Active member

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    lmao really? I guess thats definitely a bug.

    As for Corsair, I had to RMA a flash drive recently. It was my fault it broke but RMAes it, as soo nas it got to the RMA Center, they emailed me to let me know they got it, and with in 24-48 hours I had another email saying it was shipped.
     
  6. sammorris

    sammorris Senior member

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    Stuff like this can happen if PSUs are exposed to damp. Otherwise, you got unlucky, the HX520 units are normally very reliable. RMAing the unit should not be a problem.
     
  7. Eugene482

    Eugene482 Regular member

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    omfg it's sammorris....

    Ur the guy who helped my build my PC 3 years ago....in which a GPU burned out... and now a PSU :p but nevertheless, good to see.

    I received an email from corsair about 4 days ago, they gave me an RMA and case number. So I dropped off my PSU by canada post. It's currently shipping to USA.
     
  8. sammorris

    sammorris Senior member

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    Which GPU was it, and when did that happen?
    Also, if it's any consolation, about 50 people I know have had 520W HX units in their systems, and you are the only example of one going wrong, other than one having a noisy fan.
     
  9. Eugene482

    Eugene482 Regular member

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    Oh, I used to have the eVga 8800GTS 320mb.

    I just bought it in 2007, as the first ever DX10 card 8800GTX 768mb was on the rise, nvidia offered a cheaper GTS version, for about $330. I believe there was also discussion that 320mb version was better than 640mb version in terms of pricing ($100 for extra memory?) So ya, later on I had slight probs with that, and then finally about 3 months ago it died.

    I replaced it with HD 4850 1GB.

    And just an off topic question, you know how this PSU has a fan, and in the Antec 900 case, the PSU goes on the bottom, is it normal for the fan to face the very bottom? Cause I thought it's suppose to ventilate itself and not just... get blocked by the floor. But then if I flip it, the lettering becomes upside down.
     
  10. sammorris

    sammorris Senior member

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    Ah well, the 8800s are famous for burning out after a couple of years I'm afraid. The HD4850 is a wise replacement.
    You should only be able to fit a PSU one way up...
     
  11. Eugene482

    Eugene482 Regular member

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    Oh crap, check this out.
    http://t0.gstatic.com/images?q=tbn:...imageshack.us/img156/1881/antec900mo7.jpg&t=1

    You see how the circuilar grill from the PSU fan is facing up? And the lettering on the PSU is facing down? Well on mine the grill was facing down, and the lettering was facing normal.... >_>
     
  12. sammorris

    sammorris Senior member

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    I'm not sure how you managed to mount it that way round, but yes, in the Antec Nine Hundred the PSU should be upside-down like that since there is no breathing space underneath. Often cases with bottom-mounted PSUs like that have small feet to elevate the case off the floor slightly, and have a breathing hole underneath for the PSU to get ventilation, so the PSU can be facing the normal way up.
     
  13. Eugene482

    Eugene482 Regular member

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    Wow those guys who assembled it....

    n00bs! lol, but yeah, since before this I used those old PSU which have the fan on the back of it, I assumbed there was nothing wrong, so I didn't not bother to take it out and see what's underneath it. When I get the replacement though, I will put it in correctly.

    Thanks.
     
  14. Eugene482

    Eugene482 Regular member

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    I finally received my PSU... like 2 weeks later (today).

    I sent them my 520W one and they gave me the 650W.... pretty cool I guess :)
     
  15. sammorris

    sammorris Senior member

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    The HX 520W is discontinued so that's unsurprising. The TX650 unit is more like the HX520 than the VX550, which is a completely different unit underneath.
     
  16. Eugene482

    Eugene482 Regular member

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    I finally received my PSU... like 2 weeks later (today).

    I sent them my 520W one and they gave me the 650

    Oh i got HX 650W

    >.>
    so wat does that mean lol
     
  17. sammorris

    sammorris Senior member

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    The HX650 is similar, and even more like the unit you received, because unlike the TX it's still modular.
    I forgot about the HX650 :p

    The CX400, VX450, TX650, HX650 and AX750 units have internals produced by a company called Seasonic, as do the HX520 and HX620 which are no longer made.

    The VX550, TX750, TX850, TX950, HX750, HX850 and HX1000 units have internals produced by a company called CWT, who make power supplies for several companies.

    The AX850 and AX1200 units have internals produced by a company called Flextronics, which are less widely known.
     
  18. Eugene482

    Eugene482 Regular member

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    Hey this may sound pathetic, but I need help... again.

    I installed the new PSU and connected everything , but the problem is, about 10 mins into the operational mode of the computer I started hearing high speed clicking, as in something was touching the fan. I took the PSU out and the turned the PC on again, and I realized, it sounds ... similar to the previous' PSU's clicking... as in if I keep this on the PSU will burn out again.

    So I don't really understand what I could have done wrong.

    The thing is, I kept all the original cables, the one that plugs into the wall socket is from old PSU and the inner cables are old as well.

    I will post images of PSU in my next post.

    Please help. Thanks in advance. :(
     
  19. Eugene482

    Eugene482 Regular member

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  20. KillerBug

    KillerBug Active member

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    I doubt it would help, but just to satisfy my mind, I would swap the power cords...I have had cords that seemed to be perfect, yet were all green inside when I cut them open to try to solve the mystery of why I had no power.

    If the clicking persists, I would try running the system with minimal parts...if it does not click with a certain part removed or disconnected, then there may be an random short.
     

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