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Unknown Device In Device Manager ???

Discussion in 'PC hardware help' started by dougal79, Jul 12, 2009.

  1. dougal79

    dougal79 Regular member

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    My uncles trying to install a driver for the Radeon X700 SE but keeps getting an unknown device in Device Manager.

    The unknown device isnt there until he installs the driver.
    We've tried numerous drivers, including the Omega without much luck.

    Whenever he tries to play a game, the game loads, but freezes & then comes up with an error saying VPU Recover had to reset the gfx card & it crashes & changes the resolution.


    Anyone with any info on how to get rid of this & a link to a driver that works ?

    Cheers

    =/
     
  2. ddp

    ddp Moderator Staff Member

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    is the card builtin or in a slot? what is the make & model# of the computer?
     
  3. dougal79

    dougal79 Regular member

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    The card is in a slot: HERE

    Top row, middle card.

    We have also tried another card, the x850 but keep getting the vpu recover error.

    Here is the make/model of pc from siw:

    Product: Scaleo P P320 1 1,0G
    Identification number: YSSP951896
     
  4. ddp

    ddp Moderator Staff Member

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  5. dougal79

    dougal79 Regular member

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    Yeah it uses a power connector from the power supply.

    The last driver we tried was an Omega driver & we uninstalled all ATI files from the computer & add/remove before installing.
    Tried a few from the ATI site as well.

    Also tried a complete reinstall of Windows without much luck.
     
  6. ddp

    ddp Moderator Staff Member

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    i presume the complete reinstall of windows was a fresh install & not reload on top of self? if fresh install & the fact having problem with 2 different ati cards then either a motherboard problem or hardware incompatibility between motherboard & videocards. have you tried another power connector from the psu? does the 850 need extra power too?
     
  7. dougal79

    dougal79 Regular member

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    Just noticed the x700se doesnt use a power connector & takes the power from the board.
    This was the card that came with the pc from Fujitsu Siemens: HERE.

    The x850 does need a power connector.
     
  8. ddp

    ddp Moderator Staff Member

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    that link is the specs of your computer not videocard.
     
  9. dougal79

    dougal79 Regular member

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    Heres the specs of the X850:

    GPU Specifications

    Technology Features

    * Over 160 million transistors
    * Up to sixteen parallel pixel pipelines
    * Six parallel vertex processing engines
    * 256-bit quad-channel GDDR3 memory interface
    * PCI Express® x16 lane native support

    SmartShader™ HD

    * Full hardware acceleration of Microsoft® DirectX® 9.0 programmable vertex and pixel shaders in hardware
    * DirectX 9.0 Vertex Shaders
    o Vertex programs up to 65,280 instructions with flow control
    o Single cycle trigonometric operations (SIN & COS)
    * Direct X 9.0 Extended Pixel Shaders
    o Up to 1,536 instructions and 16 textures per rendering pass
    o 32 temporary and constant registers
    o Facing register for two-sided lighting
    o 128-bit, 64-bit & 32-bit per pixel floating point color formats
    o Multiple Render Target (MRT) support
    * Complete feature set also supported in OpenGL® via extensions

    SmoothVision™ HD

    * 2x/4x/6x Anti-Aliasing modes
    o Sparse multi-sample algorithm with gamma correction, programmable sample patterns, and centroid sampling
    o Lossless Color Compression (up to 6:1) at all resolutions, including widescreen HDTV resolutions
    o Temporal Anti-Aliasing
    * 2x/4x/8x/16x Anisotropic Filtering modes
    o Up to 128-tap texture filtering per AA sample
    o Adaptive anisotropic filtering algorithm with bilinear (performance) and trilinear (quality) options

    3Dc™

    * High quality 4:1 Normal Map Compression
    * Works with any two-channel data format

    HyperZ™ HD

    * 3-level Hierarchical Z-Buffer with Early Z Test
    * Lossless Z-Buffer Compression (up to 48:1)
    * Fast Z-Buffer Clear
    * Z cache optimized for real-time shadow rendering
    * Optimized for performance at high display resolutions, including widescreen HDTV resolutions

    VideoShader™ HD

    * Seamless integration of pixel shaders with video in real time
    * FullStream™ video de-blocking technology for Real, DivX, WMV9, and WMV10 formats
    * VideoSoap™ noise removal filtering for captured video
    * MPEG1/2/4 decode and encode acceleration
    o DXVA Support
    o Hardware Motion Compensation, iDCT, DCT and color space conversion
    * All-format DTV/HDTV decoding
    * Adaptive Per-Pixel De-Interlacing and Frame Rate Conversion (temporal filtering)

    Display Features

    * Dual integrated display controllers
    * Dual integrated 10 bit per channel 400 MHz DACs
    * Integrated 165 MHz TMDS transmitter (DVI 1.0 compliant / HDMI interoperable and HDCP ready**)
    * Integrated TV Output support up to 1024x768 resolution
    * YPrPb component output for HDTV display connection*
    * Single and dual link external TMDS transmitter support for high resolution and/or multi-monitor DVI configurations
    * Compatible with ATI’s THEATER™ video decode and capture devices for VIVO (Video Input / Video Output) configurations

     
  10. dailun

    dailun Active member

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    Just a wild guess here. Is the unknown device in device manager under display adapters or under another section?
     
  11. dougal79

    dougal79 Regular member

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    It was about 2/3rds down device manager & was called unknown devices.

    There was no unknown devices until the driver was installed.

    Cheers
     
  12. dailun

    dailun Active member

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    Does the device driver for the video card install correctly under Display drivers?

    What, if anything, is installed under "display devices"?

    Sorry if this has been asked/answered somewhere else. I don't see it answered in the thread.
     

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