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wireless mouse freeze
#1
22 Jan 2011 @ 11:17
dek0001
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Newbie
I have a dell XPS w/wireless mouse and keyboard. All batteries have been checked and are good. When I boot the computer, the mouse is frozen.
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#3
22 Jan 2011 @ 13:53
Originally posted by ddp:Did that - nothing. My transmitter works with my keyboard, not with the mouse. I've reset several times all to no effect. This was a Dell wireless package I received with the computer 5 years earlier. Can the mouse transmitter/receiver go bad? Can I just buy another wireless mouse ( any type)? Thanks
reset the connection between the mouse & transmitter.
#7
22 Jan 2011 @ 15:02
Yes, the laser light is on the mouse - I've reset/reconnect on all three as per the instructions in the brochure I received. Still doesn't work. Thanks
This message has been edited since its posting. Latest edit was made on 22 Jan 2011 @ 15:03
#8
22 Jan 2011 @ 15:21
ddp
Moderator
switch the batteries in the mouse with that of the keyboard if both the same size.
#9
22 Jan 2011 @ 15:42
I installed fresh Duracell batteries in both. Still doesn't work. Thanks, again
#10
22 Jan 2011 @ 16:39
ddp
Moderator
if mouse shows in the device manager then uninstall it, restart windows so windows can find new hardware & load it's driver.
#11
22 Jan 2011 @ 17:16
Here's my problem, how do I get to anything without the mouse.I don't know how to get to or open the device manager to check. Then, what means do I use to select and accomplish an uninstall/install? Thanks
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