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nero can not burn dvds any longer but cds ok...log added

Discussion in 'Nero discussion' started by sendero, Jan 20, 2010.

  1. sendero

    sendero Member

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    I have an internal and external drives and neither works!

    please help and thanks
    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=0 bytes, created 1/9/2009 8:31:46 PM
    ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.15
    Internal Version: 6, 6, 1, 15

    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.06 - HA 2 TA 1 - 6.6.1.15
    Adapter driver: <USB 2.0> HA 2
    Drive buffer : 2048kB
    Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
    CD-ROM: <Optiarc DVD RW AD-7190A >Version: 1.01 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 0 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 1 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 2 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 3 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 4 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 5 DMA: Off
    DiskPeripheral : WDC WD2500JB-22GVC0 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Optiarc DVD RW AD-7190A atapi Port 2 ID 0 DMA: On
    CdRomPeripheral : IOMEGA DVDRW4216IND-A atapi Port 2 ID 1 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    SCSI DVD-ROM D: CDRom2
    IOMEGA DVDRW4216IND-A E: CDRom1
    Optiarc DVD RW AD-7190A F: CDRom0
    Generic DVD-ROM G: CDRom8
    _NEC DVD_RW ND-3500AG H: CDRom9
    SCSI DVD-ROM I: CDRom3
    SCSI DVD-ROM K: CDRom4
    SCSI DVD-ROM L: CDRom5
    SCSI DVD-ROM M: CDRom6
    SCSI DVD-ROM N: CDRom7
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1022MB (1047024kB)
    Free physical memory: 547MB (560632kB)
    Memory in use : 46 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    19.1.2010
    UDF/ISO compilation
    7:47:42 PM #1 Text 0 File SCSIPTICommands.cpp, Line 403
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    7:47:43 PM #2 Phase 112 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation started

    7:47:43 PM #3 Phase 114 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation completed (no file modified)

    7:47:43 PM #4 Text 0 File Isodoc.cpp, Line 6494
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    7:47:43 PM #5 Phase 111 File dlgbrnst.cpp, Line 1685
    DVD-Video files sorted

    7:47:44 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    7:47:44 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    7:47:44 PM #8 Text 0 File Burncd.cpp, Line 3316
    Turn on Disc-At-Once, using DVD media

    7:47:44 PM #9 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202223 (489:22.73, 4301MB)

    7:47:44 PM #10 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD DVD)

    7:47:44 PM #11 Text 0 File DlgWaitCD.cpp, Line 2616
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AM3
    Disc Application Code: 64, Disc Physical Code: 193

    7:47:44 PM #12 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:47:44 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 814
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202224 (2202224) = #2202224/489:22.74
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202224 blocks [_NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    7:47:44 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1013
    Prepare recorder [_NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510154752, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2202224 | lead-out | 1 | 0x41 | 0x00

    7:47:44 PM #15 Text 0 File SCSIPTICommands.cpp, Line 208
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    7:47:45 PM #16 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    7:47:45 PM #17 Text 0 File Burncd.cpp, Line 4158
    Cache writing successful.

    7:47:45 PM #18 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    7:47:45 PM #19 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 2.4x (3,324 KB/s)

    7:47:45 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2717
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:47:45 PM #21 Text 0 File DVDR.cpp, Line 2846
    Recording mode: Sequential Recording Mode

    7:47:45 PM #22 Text 0 File DVDR.cpp, Line 3002
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:47:45 PM #23 Text 0 File Cdrdrv.cpp, Line 8737
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    7:47:45 PM #24 SPTI -1046 File SCSIPassThrough.cpp, Line 178
    CdRom9: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x53 00 00 00 00 00 21 9A 70 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

    7:47:45 PM #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1767
    Illegal disc
    H: _NEC DVD_RW ND-3500AG

    7:47:45 PM #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1767
    Could not perform start of Disc-at-once

    7:47:45 PM #27 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 2.4x (3,324 KB/s)

    7:47:45 PM #28 Text 0 File SCSIPTICommands.cpp, Line 253
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    7:47:48 PM #29 Text 0 File Cdrdrv.cpp, Line 9945
    DriveLocker: UnLockVolume completed

    7:47:48 PM #30 Text 0 File SCSIPTICommands.cpp, Line 403
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/21/2005 12:48:21 AM
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 11/5/2002 3:16:52 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. attar

    attar Senior member

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    It looks like firmware updates are available for the burners -

    http://www.firmwarehq.com/NEC/ND-3500AG/files.html
    http://www.firmwarehq.com/Optiarc/AD-7190A/files.html

    - but before that, it's odd that both burners would fail;consider changing to Verbatim brand disks instead of the CMC.

    also, consider burning the output from Nero using ImgBurn.
     
  3. sendero

    sendero Member

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    thanks!

    I tried with 2 different DVDs....and did not work....

    I will try to get back to you!
     
  4. sendero

    sendero Member

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    I tried to update the firmware but I can not...I have a message about my winaspi.dll...
     
  5. sendero

    sendero Member

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    I tried to update the nec firmware and I failed...

    I update the sony firmware...fine...the other dvd drive is defective...

    Still has the same problem....tried 2 different DVDs...

    any other ideas?

    thanks


    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=0 bytes, created 1/9/2009 8:31:46 PM
    ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.15
    Internal Version: 6, 6, 1, 15
    (Nero Express)
    Recorder: <IOMEGA DVDRW4216IND-A> Version: 1.21 - HA 1 TA 1 - 6.6.1.15
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Optiarc DVD RW AD-7190A >Version: 1.01 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 0 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 1 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 2 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 3 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 4 DMA: Off
    CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 5 DMA: Off
    DiskPeripheral : WDC WD2500JB-22GVC0 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Optiarc DVD RW AD-7190A atapi Port 2 ID 0 DMA: On
    CdRomPeripheral : IOMEGA DVDRW4216IND-A atapi Port 2 ID 1 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    SCSI DVD-ROM D: CDRom2
    IOMEGA DVDRW4216IND-A E: CDRom1
    Optiarc DVD RW AD-7190A F: CDRom0
    Generic DVD-ROM G: CDRom8
    SCSI DVD-ROM I: CDRom3
    SCSI DVD-ROM K: CDRom4
    SCSI DVD-ROM L: CDRom5
    SCSI DVD-ROM M: CDRom6
    SCSI DVD-ROM N: CDRom7
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1022MB (1047024kB)
    Free physical memory: 641MB (657132kB)
    Memory in use : 37 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.1.2010
    UDF/ISO compilation
    11:22:47 AM #1 Text 0 File SCSIPTICommands.cpp, Line 403
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    11:22:47 AM #2 Phase 112 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation started

    11:22:47 AM #3 Phase 114 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation completed (no file modified)

    11:22:47 AM #4 Text 0 File Isodoc.cpp, Line 6494
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    11:22:47 AM #5 Phase 111 File dlgbrnst.cpp, Line 1685
    DVD-Video files sorted

    11:22:47 AM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    11:22:47 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    11:22:47 AM #8 Text 0 File Burncd.cpp, Line 3316
    Turn on Disc-At-Once, using DVD media

    11:22:48 AM #9 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202223 (489:22.73, 4301MB)

    11:22:48 AM #10 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD DVD)

    11:22:48 AM #11 Text 0 File DlgWaitCD.cpp, Line 2616
    Recorder: IOMEGA DVDRW4216IND-A, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AM3
    Disc Application Code: 64, Disc Physical Code: 193

    11:22:48 AM #12 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    11:22:48 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 814
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202224 (2202224) = #2202224/489:22.74
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202224 blocks [IOMEGA DVDRW4216IND-A ]
    --------------------------------------------------------------

    11:22:48 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1013
    Prepare recorder [IOMEGA DVDRW4216IND-A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510154752, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2202224 | lead-out | 1 | 0x41 | 0x00

    11:22:48 AM #15 Text 0 File SCSIPTICommands.cpp, Line 208
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    11:22:48 AM #16 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    11:22:48 AM #17 Text 0 File Burncd.cpp, Line 4158
    Cache writing successful.

    11:22:48 AM #18 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    11:22:48 AM #19 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 2.4x (3,324 KB/s)

    11:22:48 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2717
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    11:22:48 AM #21 Text 0 File DVDR.cpp, Line 2846
    Recording mode: Sequential Recording Mode

    11:22:48 AM #22 Text 0 File DVDR.cpp, Line 3002
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:22:48 AM #23 Text 0 File Cdrdrv.cpp, Line 8737
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    11:22:48 AM #24 SPTI -1046 File SCSIPassThrough.cpp, Line 178
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x53 00 00 00 00 00 21 9A 70 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

    11:22:48 AM #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1767
    Illegal disc
    E: IOMEGA DVDRW4216IND-A

    11:22:48 AM #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1767
    Could not perform start of Disc-at-once

    11:22:48 AM #27 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 2.4x (3,324 KB/s)

    11:22:48 AM #28 Text 0 File SCSIPTICommands.cpp, Line 253
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    11:22:52 AM #29 Text 0 File Cdrdrv.cpp, Line 9945
    DriveLocker: UnLockVolume completed

    11:22:52 AM #30 Text 0 File SCSIPTICommands.cpp, Line 403
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/21/2005 12:48:21 AM
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 11/5/2002 3:16:52 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  6. sendero

    sendero Member

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    any help, please?!

    do I have to reinstall XP?
     
  7. Berryone

    Berryone Regular member

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    Change Media.

    Google and Run Roxio Zap
     
    Last edited: Feb 3, 2010
  8. sendero

    sendero Member

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    I am using 2 types of media...that I did use in the past without problem..

    I will try the roxio zap..
    thanks!
     
  9. Berryone

    Berryone Regular member

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    Your Drive May Have a Bad Laser or a Dirty One. Try Cleaning the Laser.

    Also Try Using Verbatim Brand Media.
     
  10. sendero

    sendero Member

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    the strange thing is that I can burn CDs in both external and internal writers...but can not burn dvds...even with imgbrn...
    I will try roxio zap...

    how do you clean the laser?
    tx
     
  11. sendero

    sendero Member

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    tried with 2 different media and did not work...
    any other suggestion?
    tx
     
  12. attar

    attar Senior member

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    Did you do this?
     
  13. attar

    attar Senior member

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    Did you try the Roxio Zap?
     
  14. sendero

    sendero Member

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    I did roxio zap and I tried 2 different medias...still no luck...I do not know how to clean the laser....but...the same problem happens with an external DVD writer...
     
  15. attar

    attar Senior member

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    Both logs show the burn at 2.4X, can you select another setting in ImgBurn - say 4x?
     
    Last edited: Feb 5, 2010
  16. attar

    attar Senior member

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    ...also, insert a DVD-R and check the 'Test' box in imgBurn to do a simulated burn - this only tests communication between the software and the burner, the laser is out of the picture - nothing is burned to the disk.

     
  17. sendero

    sendero Member

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    tried 4X as recommended and failed...

    here is the log...

    should I try other media?


    I 17:01:14 ImgBurn Version 2.5.0.0 started!
    I 17:01:14 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
    I 17:01:14 Total Physical Memory: 1,047,024 KB - Available: 685,868 KB
    W 17:01:14 SPTD can have a detrimental effect on drive performance.
    I 17:01:14 Initialising SPTI...
    I 17:01:14 Searching for SCSI / ATAPI devices...
    I 17:01:15 Found 7 DVD-ROMs, 1 DVD±RW and 1 DVD±RW/RAM!
    I 17:01:45 Searching for SCSI / ATAPI devices...
    I 17:01:45 Found 7 DVD-ROMs, 1 DVD±RW and 1 DVD±RW/RAM!
    I 17:04:48 Operation Started!
    I 17:04:48 Source File: C:\Documents and Settings\Owner\Local Settings\Temp\IMAGE2.dvd
    I 17:04:48 Source File Sectors: 2,086,208 (MODE1/2048)
    I 17:04:48 Source File Size: 4,272,553,984 bytes
    I 17:04:48 Source File Volume Identifier: My Disc
    I 17:04:48 Source File Application Identifier: Nero Burning ROM
    I 17:04:48 Source File File System(s): ISO9660, Joliet
    I 17:04:48 Destination Device: [2:1:0] IOMEGA DVDRW4216IND-A 1.21 (E:) (ATA)
    I 17:04:48 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)
    I 17:04:48 Destination Media Sectors: 2,298,496
    I 17:04:48 Write Mode: DVD
    I 17:04:48 Write Type: DAO
    I 17:04:48 Write Speed: 4x
    I 17:04:48 Link Size: Auto
    I 17:04:48 Lock Volume: Yes
    I 17:04:48 Test Mode: Yes
    I 17:04:48 OPC: No
    I 17:04:48 BURN-Proof: Enabled
    W 17:04:48 Write Speed Miscompare! - Wanted: 5,540 KB/s (4x), Got: 1,352 KB/s (1x)
    E 17:04:59 Failed to Reserve Track! - Reason: Cannot Write Medium - Incompatible Format
    E 17:05:04 Operation Failed! - Duration: 00:00:15
    I 17:05:04 Average Write Rate: N/A - Maximum Write Rate: N/A
     
  18. attar

    attar Senior member

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    Buy some Verbatim brand disks and try again.
     
  19. sendero

    sendero Member

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    I will...however, I always use these ones and work fine...also, I use these ones in another computer and they are fine...

    get back to you!
     
  20. Berryone

    Berryone Regular member

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    Buy Laser Cleaning Disc At Radio Shack.

    Different Computers. Different Burners. Things Aren't The Same.

    Listen to ATTAR. (He's Good)
     

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