Creative Nomad Jukebox Zen Xtra 30 GB USB Port Issue

#1 23 Nov 2010 @ 16:04
My mp3 player will no longer connect to the pc because the usb port on the player is dead. The player still works but I obviously can't add new music or get my music off the player to put on a new player. I want a way to get my music off the hard drive. Any ideas? I have an adapter to connect the HD to my computer but it requires a format to read it. That isn't helpful because losing my files defeats the purpose.
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#2 27 Dec 2010 @ 4:33
The only way to read the hardrive is from another Zen Xtra with same firmware installed as the player it is currently in. Or take the player you have now & have another usb port installed onto the board. The file system is on the player can not be read by any computer.
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