Connectivity/windows 7 issue (solved)

So I recently built a new pc, got firefox up and running but now i'm having some weird connection problems. firefox works fine but IE wont open up any pages not to mention iTunes cannot connect to the Itunes store. I disabled windows firewall and uninstalled norton but no luck yet. I'm thinking something in the network settings or such isnt set up properly. Had no problems on windows xp.

 

Can you ping anything??

 

Ping Results

* itunes.apple.com no
* ax.itunes.apple.com yes
* albert.apple.com no
* gs.apple.com yes
Results were duplicated with my other PC, So I guess the problem is the 2wire router. Not sure how to allow those individual sites though. I'll have to check out their website. thanks for the simple help lol

 

Actually I think there may be some other problems going on here. For some reason my pc cant connect to windows online help.

 

Could be a problem with your router/modem in general is your dsl light solid or does it start flashing after awhile of being solid?? I had this issue in the past and the only way to test it and how i fixed it was to get another router and tested my line and it is working fine now it could be that your router or modem for that matter is faulty.

 

No problems with the dsl router that I can see. I may need to forward some ports. However I did just check on my old pc if it was able to connect to itunes store or not and it didnt have a problem. So i'm guessing something isnt configured properly with windows 7. The fact that IE won't open any pages what so ever tells me something funky is going on with my setup.

 

Have you tried to manually set your I.P addresses and see if that fixes the problem when it comes to browsing??

 

no, how do I go about doing that?

 

Ok to set your ip address manually you need to go into your wirless network settings and click on manually select your ip settings. See Bellow


make sure your default gateway and dns settings are the same address. They are the ip address of your router.

Also here is the pic of what you should see in command prompt also remember your settings will be different to mine.


let me know how you go???

 

This is actually most likely a bad Windows proxy setting. Mal-ware can sometimes automatically change your Windows proxy settings to connect through a malware controlled server.

Firefox does not use the Windows proxy settings... so that's why you see that working fine but nothing else.

1. Run a full virus scan. I would suggest malwarebytes (the free version) @ http://www.malwarebytes.org/ if you don't have anything on your computer right now.

2. a. Go to Control Panel > Internet Options
b. Click on the Connections tab @ the top
c. Click the "LAN settings" button near the bottom of the window
d. Make sure the "Use a proxy server for your LAN" is UN-checked

...I think that should fix it.

 

ok borhan, am I supposed to use the ip settings ipconfig brings up or use the one my router displays? I mean besides my router's ip address. also your image, never displayed. @olives and trees, that would make sense. Unfortunately LAN proxy isn't enabled at least not under internet options/connection tab/lan settings. Maybe its enabled else where? I'll have to snoop around a bit more. any other suggestions? haha thanks for your help so far guys/gals

 

Not sure why the pics did not display u can go to my profile page they display there. The ip settings that you put in are basically ur subnet mask happens automatically and your dns and gateway are your router address however ur ip address should go something like this. 192.168.1.** the last 2 numbers u make up also the .1 before the last two numbers is the digit that your DNS and gateway have it could vary from 0,1,2.

Hope that helps.

Also
Try proxy or lan settings within the firefox browser and the other thing you can do is try restoring your internet options to default.

What antivirus/internet security package are you using???

 

maybe just DNS problem?

try set the DNS manualy. use this opendns address
208.67.222.222
208.67.220.220

 

Currently no internet security, had norton installed but I uninstalled it till I work out these issues. Antivirus I have spyware blaster, ad-aware and spybot search and destroy.As for justu, those dns addresses didnt register. my pc said they were invalid addresses.

 

the current computer that u are using now to respond to this thread what are the ip settings is it on the same network??
basically use the same settings in the ip settings only change the last two digits in the ip address??

 

yeah, except for this post and the previous. Should I post my IP address settings and my router settings to make this easier? or is that just asking to be attacked? my router is encrypted.

 

ok seriously, what the crack. booted up my old pc checked connectivity settings. everything is set to auto and everything connects just fine. I think I'm just gonna reinstall windows 7 and see if something wasn't correctly installed. maybe a driver didn't set up properly or something. very irritating

 

dude dont go do a drastic thing like that yet. go to I.P config in command prompt and post the ip settings of the old machine and then on the machine with the issue put in the same default gateway and primary dns and change the last number of the ip address. It should work fine then.

 

holy crap I'm retarded. Just saw norton in my start menu, yeahhh didn't show up under my program uninstall. deleted all of that and everything works fine. can't believe I missed that from the beginning. thanks so much for all your help, gotta try to be a bit more observant lol