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Encountering numerous laptop issues
#1
18 Jan 2013 @ 12:28
Zenmau5
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Newbie
Hi.
Basically for the past few weeks I have been experiencing what seems like an ever expanding list of problems with my HP Pavilion g6. Some of these are:
- Laptop slows/hangs frequently, resulting in issues such as music playback being audibly affected (stopping, jumping constantly) without any noticeable CPU/RAM hog and issues with using Windows Explorer (non responsive, issues with loading chrome).
- Sporadic shutting down of the laptop usually associated with overheating.
- The very occasional blue screen.
The laptop in question is a HP Pavilion g6, 6GB RAM, i5 2.4ghz processor, Win7 Home Premium 64bit. Had it for about a year now. Not sure whether this is likely to be a hardware or software issue which is why I need help diagnosing the problem and fixing it without having to reinstall Windows. Thanks in advance!
Basically for the past few weeks I have been experiencing what seems like an ever expanding list of problems with my HP Pavilion g6. Some of these are:
- Laptop slows/hangs frequently, resulting in issues such as music playback being audibly affected (stopping, jumping constantly) without any noticeable CPU/RAM hog and issues with using Windows Explorer (non responsive, issues with loading chrome).
- Sporadic shutting down of the laptop usually associated with overheating.
- The very occasional blue screen.
The laptop in question is a HP Pavilion g6, 6GB RAM, i5 2.4ghz processor, Win7 Home Premium 64bit. Had it for about a year now. Not sure whether this is likely to be a hardware or software issue which is why I need help diagnosing the problem and fixing it without having to reinstall Windows. Thanks in advance!
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#2
18 Jan 2013 @ 12:56
ddp
Moderator
give it a blast of air around the cpu fan & vents as seen that resolve similar issue with a customer's laptop.
#3
19 Jan 2013 @ 7:39
Have done this but no difference in performance noted. Could the hard drive be causing this? Most of the segments are unreadable when running CHKDSK.
#4
19 Jan 2013 @ 12:19
ddp
Moderator
yes a bad drive with bad sectors can cause windows to be slow as ran into that with a customer. only found that out when running scandisk he had bad sectors.
#5
19 Jan 2013 @ 14:26
Sectors, not segments obviously. Cheers. Is getting a new hard drive the only remedy or is there something else I can do?

