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explorer.exe maxing out CPU

Discussion in 'Windows - General discussion' started by h0tb0y2k1, Jan 12, 2010.

  1. h0tb0y2k1

    h0tb0y2k1 Member

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    I think that a .dat file in a recent torrent folder is doing something to max out my CPU usage. Just wondering if anyone could run me through a HJT scan to try and figure out what's going on.
     
  2. delta36

    delta36 Member

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    *Ahem* Could you post the HJT scan so we can see it?
     
  3. h0tb0y2k1

    h0tb0y2k1 Member

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    Sorry about that. I actually just ended up restoring my computer to original factory settings. Will this take care of any problems I had? Here is a current HJT log. Thank you!




    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:47:22 PM, on 1/17/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\igfxpers.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Windows\system32\igfxsrvc.exe
    c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Apoint2K\ApMsgFwd.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
    C:\Program Files\AIM\aim.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 8971 bytes
     
  4. delta36

    delta36 Member

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    Resotring it to factory settings may have fixed the problem. That said a .dat file isn't an executable, so it couldn't have been affecting your CPU that much, unless its very big, in which case it would only affect your CPU when you were trying to open it.

    A quick glance at the log doesnt seem to indicate any problems.
    The high CPU usage could have come from people downloading your files through torrent software, check your settings to allocate the maximum amount of bandwidth etc. you allow other torrent users to access on your PC.
     
  5. h0tb0y2k1

    h0tb0y2k1 Member

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    The DAT file only seemed to cause CPU problems when I tried to delete/modify it, which I was continually unsuccessful at doing. Even tried FileAssassin, Unlocker, and deleting with the CMD prompt without luck. Every time it would sent my CPU usage over 50%, most times over 75%, and it was always from explorer.exe
     
  6. delta36

    delta36 Member

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    Well it's going to be from explorer.exe because that handles anything to do with files etc.. still not a good sign though.
    Have you tried using unlocker with the computer in safe mode?
    You could also try booting from a linux CD, and deleting the file that way. That would ensure the file is not being used by anything else at least.
     
  7. h0tb0y2k1

    h0tb0y2k1 Member

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    Like I said, I just completely wiped my computer and started from square one. If the HJT log looks alright, would you think I'm in the clear? Anything else I can run?
     
  8. delta36

    delta36 Member

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    If you completely wiped your computer, you're fine.
    If you're still worried, AVG Anti Virus and Ad-Aware scans will set your mind at ease, but they'd be unneccessary.
     
  9. h0tb0y2k1

    h0tb0y2k1 Member

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    Thank you, I really appreciate it. If you wouldn't mind, would you care to explain what the .dat file did to cause explorer.exe to max out the CPU so much? Just out of my own curiosity.
     

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