Please help! We brought a new laptop last week (toshiba c650 seris) It works fine except...... when we plug in a memory stick to the usb port It recognises the stick, installs it, and opens up the quick run menu as normal, but this is where it goes wrong. You can see the files on the stick (it has the icons), but if you try to open any of them it either crahes and says not reponding, or it just says file no longer exists! If you put the stick in other computers/laptops it works fine, so they are there and working! Please help, is this a windows 7 issue? or something to do with the usb drive reading and opening! Please help as its quite important with a laptop that we can use memory sticks! Thank You
uninstall all usb ports & hubs in device manager then restart windows so it can find new hardware & load it's drivers.
HI VENOM HOPE UR OK. CLICK START >CONTROL PANEL> ADD HARDWARE>CHECK HARDWARE IF IT IS PROPERLY INSTALLED ON YOUR COMPUTER,CHECK IF USB IS HIGHLITED IF HIGHLITED,THERS A PROBLEM WITH THE INSTALLATION,CLICK USB ROOT HUB>NEXT AND THEN FINISH,U CAN SEE >THS DEVICE IS WORKING PROPERLY,AND THATS IT.BUT IF WONT WORK THER IS A PROBLEM WITH THE INSTALATION OF OS WINDOWS,TRY TO REFORMAT UR LAPTOP AGAIN
