Hi all. I need to reformat my hard drive, but have never done so before. This is primarily because I believe I have a keylogger in my system that none of my scanners (Avast!, AVG, SpyBot, MalwareBytes, Windows Defender) can find. Anyway, I didn't get a Vista install disc or any other disc at all when I bought my laptop so I don't know how I could reinstall it. Also (it's a Toshiba), will I lose all the programs that came with the system when I bought it because I don't have a disc? And if someone could give me advice that would be awesome. I have never reformatted before and I don't really know how to do it. Thanks. Oh, I'm using Vista x64.
the reason you did not get a recovery disk is because you either have a 2nd partition on your hd to reload windows from or there is a program in all programs that makes your recovery dvd's as you'll need about 3 blank dvd's. what is the make & model# of that toshiba?
It's a Satellite L500. I know it doesn't have a recovery partition, I'd previously asked elsewhere about that before.
I'm not sure if this is applicable to all versions of the L500 series but I found this post on Toshiba's website; have you tried this?
