wndows xp drive missing or turned off

I want to perform a system restore in my HP windows XP but the system says that can not be done cause drive J:\ is discconected or is turned off.
Can someone please help me fix this problem,I want to do this to see if that way Boolhound 21 stops, it keeps comming on and Symantec end point protection does not stop it,I have to do everyday a symantec scan to quarantine them, some times I get 3000 of them a day.

 

Is the drive spinning up?
The drive could of gone ugly on you.

That's the biggest problem with system restore. If the drive dies all the data is gone.
Hopefully you made a backup using a third party backup utility on a separate drive.
Jeff

 

Thanks Jeff,when I need to disconnect my Ipod it says "ok to disconnect drive J"so I do not understand what is going on.

 

Bizarre problem, got me on that one.

Have you done a search for a similar problem?

Maybe somebody else will chime in.
Jeff

 

I don't know if this will help but you can give it a try.

http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2010-042718-4157-99&tabid=3


Sometimes when I have a problem like this I remove the drive and install it in an external USB enclosure then scan it on a different computer.

 

Thanks JST1946,I have done this,and bloodhound 21 keeps comming,I just did a scan and Symatec quarantined 2,034 Bloodhound 21 and everyday I have to do a scan.

 

Thanks ddp,I just did it and it worked,now I need to see if this way I stop that bloodhound 21.

Thanks again ddp.