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my computer is not recognizing my disc drive!!

Discussion in 'DVD-ROM drives' started by Q45, Nov 13, 2008.

  1. Q45

    Q45 Member

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    or at least thats what i assume. when ever i insert any type of disc (music cd, blank cds and dvds, dvds) i hear it spin for a little bit but then it just stops. ive tried to burn a dvd using nero and it works normally but it doesnt burn onto the disc. it works even when the dic drive is empty or open. i also tried burning an audio cd using windows media player and it says a cd drive is needed.


    any help is appreciated.


    thanks in advance


    -Q45
     
  2. Peshtigo

    Peshtigo Regular member

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    Try going to My Computer > Properties > Hardware > Device Manager. See if your drive is listed. Uninstall device and restart. Try it now.
     
  3. Q45

    Q45 Member

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    i see it but there is a little yellow thing and when i click it this pops up


    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
     
  4. Peshtigo

    Peshtigo Regular member

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    I expected the yellow "thing". Did you uninstall the drive and restart? Right click the drive in question. Click uninstall. Restart. Check device manager to see if yellow thing is gone. If still yellow we need to get you a driver.
     
    Last edited: Nov 15, 2008
  5. Q45

    Q45 Member

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    yea, the little yellow thing is still theree. i got a baloon pop up saying that it has found a new drive, then i entered a cd and it found a new cd drive.


    what do i do next?


    -Q45
     
  6. Q45

    Q45 Member

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    is there any thing else i should know? for instance, what to buy, how to set it up. any further help?


    -Q45
     
  7. Peshtigo

    Peshtigo Regular member

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    First take the cover off the PC and check that your optical drive connections are secure. Use the proper safety precautions first. Google for them. There are even videos online. As long as you're in there, blow the dust out. Recheck Device Manager for the yellow indicator. If still yellow you will have to reinstall your drivers either from the Windows installation disc or the Manufacturer's driver disc that came with your PC (or google for drivers for your model). If that fails your drive is shot. Buy a new one.
     
  8. ddp

    ddp Moderator Staff Member

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  9. Peshtigo

    Peshtigo Regular member

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  10. Q45

    Q45 Member

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    well, i opened up the case blew out all the dust, unpluged the wire thing connected to the driver and took some pictures. pictures will be up in sec.

    still not working though.


    -Q45
     
  11. Q45

    Q45 Member

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    [​IMG]


    [​IMG]


    [​IMG]

    -Q45
     
    Last edited: Nov 29, 2008
  12. Q45

    Q45 Member

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    as you can see in the first picture, there is an extra cord that goes into the CD drive. should i swap them out, or keep it how it is?


    -Q45
     
  13. ddp

    ddp Moderator Staff Member

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    that is probably your audio cable which is not causing the problem.
     
  14. Q45

    Q45 Member

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    Last edited: Nov 30, 2008
  15. ddp

    ddp Moderator Staff Member

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    have you tried my link?
     
  16. Q45

    Q45 Member

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    i did, nothing seemed to change though.


    -Q45
     
  17. Q45

    Q45 Member

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    so, just to be sure, as long as i buy the product i posted above, or something similar, i should be alright?

    -Q45
     
  18. greensman

    greensman Regular member

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    Q45 I don't know what your link was too at BestBuy but one of these ODD's will fit the bill if you're just looking to replace your present burner. ;) link

    good luck

    ...gm

     
  19. Q45

    Q45 Member

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    wow, im extremely frustrated!

    i got Samsung cd-rom sc-148c to replace and this is getting the exact same problems

    so i follow the steps on here (http://forums.techguy.org/hardware/500570-missing-driver-samsung-cd-rom.html) for both drives. still no luck


    I am now willing to shell out more cash in order to have an external disc drive. will it work just like a regular disc drive?

    i mean, since it is external will it work right off the bat?

    -Q45
     
  20. greensman

    greensman Regular member

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    CD-ROM = CD Read Only Memory.

    That drive prolly isn't gonna read DVD's let alone write anything. It's NOT a burner let's put it like that!!

    Now go to this link and look at 2 very good drives for the money. BUY one of them, I don't care which. Stick it in your machine and you're off and running again like nothing ever happened. ;)

    If you wanna go external then that's something different altogether. You can purchase an external enclosure to install your new IDE burner or just buy one outright. ;)

    external enclosure These will all work with the units I posted above. I actually have the 20A4P in a Galaxy enclosure and it's a beauty. :D

    external Lite-On Not bad for $49.99.

    Give that some thought and ask some questions if need be. And yes they will work right out of the box if you have XP or Vista. Good luck.

    ...gm
     

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