My Dell 4700 Series PC wont start up

Discussion in 'PC hardware help' started by breapinky, Sep 25, 2010.

  1. breapinky

    breapinky Member

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    I have been having problems with my PC. A couple months ago there was a power outage that messed up my PC-i finally got it restored to the factory settings and working again. Now a few weeks ago it's not starting again...I get a black screen with white text "Drive 1 is not found: Serial ATA, SATA-2" Dont know what to do so i'm trying to reinstall the drives software by usb since the drive isnt working. But don't know what else to try. Please help. Thank.
     
  2. ddp

    ddp Moderator Staff Member

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    i presume drive 0 is your hard drive? try switching the sata data cables around to see what happens. reseat drive 1 data cable on both motherboard & drive. replace sata data cable.
     
  3. breapinky

    breapinky Member

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    I have no idea how to do what you directed. Where do i find those cables? How do i reset the cables? Thanks
     
  4. breapinky

    breapinky Member

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    I went to the boot menu (F12) at the startup menu and ran a diagnostic. Well it's still running. But i used the "System Tree" and so far found an error at the " SATA disk Read Test" stating "Error code 0F00:0244 Message block 1674900: Uncorrectable Data error or media is write protected" ....?? Thanks
     

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