Nero Vision 4 crashes restarts PC - latest version

This is my second post with this issue. Emails to Nero tech support did not help. The PC crashes as soon as I start Vision 4. All other included programs run/work fine. I tried different versions. Nero logs do not show any useful info.

I included the crash dump analysis in case someone has some suggestions..
Thanks for reading and help...

******************************************************************

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini031106-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\i386
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
Debug session time: Sat Mar 11 02:36:56.276 2006 (GMT-5)
System Uptime: 0 days 0:53:39.769
Engine is busy, try again
Verbose mode ON.
Engine is busy, try again
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 2
Loading symbols for 804d7000 ntkrnlpa.exe -> ntkrnlpa.exe
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
ModLoad: 804d7000 806cd280 \WINDOWS\system32\ntkrnlpa.exe
Loading Kernel Symbols
.ModLoad: 806ce000 806ee380 \WINDOWS\system32\hal.dll
.ModLoad: bada8000 bada9b80 \WINDOWS\system32\KDCOM.DLL
.ModLoad: bacb8000 bacbb000 \WINDOWS\system32\BOOTVID.dll
.ModLoad: ba779000 ba7a6d80 ACPI.sys
.ModLoad: badaa000 badab100 \WINDOWS\system32\DRIVERS\WMILIB.SYS
.ModLoad: ba768000 ba778a80 pci.sys
.ModLoad: ba8a8000 ba8b0c00 isapnp.sys
.ModLoad: ba8b8000 ba8c6e80 ohci1394.sys
.ModLoad: ba8c8000 ba8d5000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
.ModLoad: bae70000 bae70d00 pciide.sys
.ModLoad: bab28000 bab2e200 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
.ModLoad: ba8d8000 ba8e2500 MountMgr.sys
.ModLoad: ba749000 ba767880 ftdisk.sys
.ModLoad: badac000 badad700 dmload.sys
.ModLoad: ba723000 ba748700 dmio.sys
.ModLoad: bab30000 bab34900 PartMgr.sys
.ModLoad: ba8e8000 ba8f4c80 VolSnap.sys
.ModLoad: ba70b000 ba722480 atapi.sys
.ModLoad: ba6f7000 ba70a600 nvatabus.sys
.ModLoad: ba6d0000 ba6f7000 Si3114r5.sys
.ModLoad: ba6b8000 ba6cf800 \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
.ModLoad: ba8f8000 ba900e00 disk.sys
.ModLoad: ba908000 ba914200 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
.ModLoad: ba699000 ba6b7780 fltMgr.sys
.ModLoad: ba687000 ba698f00 sr.sys
.ModLoad: bacbc000 bacbe580 SiWinAcc.sys
.ModLoad: bab38000 bab3cde0 PxHelp20.sys
.ModLoad: ba670000 ba686780 KSecDD.sys
.ModLoad: ba918000 ba923900 Defrag32b.sys
.ModLoad: ba5e3000 ba66f480 Ntfs.sys
.ModLoad: ba5b6000 ba5e2a80 NDIS.sys
.ModLoad: ba928000 ba932900 sbp2port.sys
.ModLoad: bab40000 bab45280 nv_agp.sys
.ModLoad: ba59b000 ba5b5580 Mup.sys
.ModLoad: bacc0000 bacc4000 acpispy.sys
.ModLoad: babe0000 babe6b00 \SystemRoot\system32\DRIVERS\fdc.sys
.ModLoad: baf76000 baf76b80 \SystemRoot\system32\drivers\msmpu401.sys
.ModLoad: b9374000 b9397980 \SystemRoot\system32\drivers\portcls.sys
.ModLoad: b9dfb000 b9e09b80 \SystemRoot\system32\drivers\drmk.sys
.ModLoad: b9351000 b9373680 \SystemRoot\system32\drivers\ks.sys
.ModLoad: b9deb000 b9df7e00 \SystemRoot\system32\DRIVERS\i8042prt.sys
.ModLoad: babe8000 babee000 \SystemRoot\system32\DRIVERS\kbdclass.sys
.ModLoad: babf0000 babf5a00 \SystemRoot\system32\DRIVERS\mouclass.sys
.ModLoad: ba55b000 ba55d980 \SystemRoot\system32\DRIVERS\gameenum.sys
.ModLoad: b9ddb000 b9dead80 \SystemRoot\system32\DRIVERS\serial.sys
.ModLoad: ba557000 ba55ac80 \SystemRoot\system32\DRIVERS\serenum.sys
.ModLoad: babf8000 babfc280 \SystemRoot\system32\DRIVERS\usbohci.sys
.ModLoad: b932e000 b9350e80 \SystemRoot\system32\DRIVERS\USBPORT.SYS
.ModLoad: bac00000 bac06800 \SystemRoot\system32\DRIVERS\usbehci.sys
.ModLoad: ba553000 ba556280 \SystemRoot\system32\DRIVERS\nvnetbus.sys
.ModLoad: b9dcb000 b9dd8e80 \SystemRoot\system32\DRIVERS\NVNRM.SYS
.ModLoad: b92ff000 b932db00 \SystemRoot\system32\DRIVERS\NVSNPU.SYS
.ModLoad: b9268000 b92fe400 \SystemRoot\system32\drivers\ALCXWDM.SYS
.ModLoad: b9206000 b9267c00 \SystemRoot\system32\drivers\ALCXSENS.SYS
.ModLoad: b9dbb000 b9dc5380 \SystemRoot\system32\DRIVERS\imapi.sys
.ModLoad: bac08000 bac0d000 \SystemRoot\System32\Drivers\AnyDVD.sys
.ModLoad: b9dab000 b9db7180 \SystemRoot\system32\DRIVERS\cdrom.sys
.ModLoad: b9d9b000 b9da9080 \SystemRoot\system32\DRIVERS\redbook.sys
.ModLoad: b8ea6000 b9205780 \SystemRoot\system32\DRIVERS\nv4_mini.sys
.ModLoad: b8e92000 b8ea5780 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
.ModLoad: b8e63000 b8e92000 \SystemRoot\system32\drivers\zl88vcap.sys
.ModLoad: b9428000 b9433e00 \SystemRoot\system32\drivers\STREAM.SYS
.ModLoad: bad50000 bad53000 \SystemRoot\system32\drivers\zl88aud.sys
.ModLoad: bac10000 bac15000 \SystemRoot\system32\drivers\zl88tcap.sys
.ModLoad: b8dcd000 b8e62180 \SystemRoot\system32\DRIVERS\MDP100_XP.sys
.ModLoad: b8daf000 b8dcca80 \SystemRoot\system32\DRIVERS\hcwPP2.sys
.ModLoad: b9418000 b9423c00 \SystemRoot\system32\DRIVERS\61883.sys
.ModLoad: b9408000 b9417180 \SystemRoot\system32\DRIVERS\nic1394.sys
.ModLoad: b93f8000 b9406000 \SystemRoot\system32\DRIVERS\AmdK8.sys
.ModLoad: baf89000 baf89c00 \SystemRoot\system32\DRIVERS\audstub.sys
.ModLoad: b93e8000 b93f4880 \SystemRoot\system32\DRIVERS\rasl2tp.sys
.ModLoad: bad54000 bad56580 \SystemRoot\system32\DRIVERS\ndistapi.sys
.ModLoad: b8d98000 b8dae680 \SystemRoot\system32\DRIVERS\ndiswan.sys
.ModLoad: b93d8000 b93e2200 \SystemRoot\system32\DRIVERS\raspppoe.sys
.ModLoad: b93c8000 b93d3d00 \SystemRoot\system32\DRIVERS\raspptp.sys
.ModLoad: bac18000 bac1c880 \SystemRoot\system32\DRIVERS\TDI.SYS
.ModLoad: b8d87000 b8d97e00 \SystemRoot\system32\DRIVERS\psched.sys
.ModLoad: b93b8000 b93c0900 \SystemRoot\system32\DRIVERS\msgpc.sys
.ModLoad: bac20000 bac24580 \SystemRoot\system32\DRIVERS\ptilink.sys
.ModLoad: bac28000 bac2c080 \SystemRoot\system32\DRIVERS\raspti.sys
.ModLoad: b8d56000 b8d86100 \SystemRoot\system32\DRIVERS\rdpdr.sys
.ModLoad: b93a8000 b93b1f00 \SystemRoot\system32\DRIVERS\termdd.sys
.ModLoad: bade0000 bade1100 \SystemRoot\system32\DRIVERS\swenum.sys
.ModLoad: b8d22000 b8d55200 \SystemRoot\system32\DRIVERS\update.sys
.ModLoad: bad74000 bad77c80 \SystemRoot\system32\DRIVERS\mssmbios.sys
.ModLoad: bac30000 bac35000 \SystemRoot\system32\DRIVERS\amdtools.sys
.ModLoad: b9398000 b93a1800 \SystemRoot\system32\DRIVERS\avc.sys
.ModLoad: b9f58000 b9f61480 \SystemRoot\System32\Drivers\NDProxy.SYS
.ModLoad: b9d3c000 b9d3f580 \SystemRoot\system32\DRIVERS\avcstrm.sys
.ModLoad: bac38000 bac3d300 \SystemRoot\system32\DRIVERS\meistb.sys
.ModLoad: b9f38000 b9f43f80 \SystemRoot\system32\DRIVERS\mstapeo.sys
.ModLoad: b7273000 b7281100 \SystemRoot\system32\DRIVERS\usbhub.sys
.ModLoad: bae4c000 bae4d280 \SystemRoot\system32\DRIVERS\USBD.SYS
.ModLoad: adb8d000 adb95200 \SystemRoot\system32\DRIVERS\NVENETFD.sys
.ModLoad: 9d040000 9d06c000 \SystemRoot\system32\drivers\zl88tune.sys
.ModLoad: 9d012000 9d040000 \SystemRoot\system32\drivers\zl88bda.sys
.ModLoad: 9ec23000 9ec25e00 \SystemRoot\system32\drivers\BdaSup.SYS
.ModLoad: 9e7d2000 9e7d7000 \SystemRoot\system32\DRIVERS\flpydisk.sys
.ModLoad: bae4a000 bae4bf00 \SystemRoot\System32\Drivers\Fs_Rec.SYS
.ModLoad: 9e9f5000 9e9f5b80 \SystemRoot\System32\Drivers\Null.SYS
.ModLoad: bae4e000 bae4f080 \SystemRoot\System32\Drivers\Beep.SYS
.ModLoad: 9e7c2000 9e7c8180 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
.ModLoad: 9e7ba000 9e7bf200 \SystemRoot\System32\drivers\vga.sys
.ModLoad: bae50000 bae51080 \SystemRoot\System32\Drivers\mnmdd.SYS
.ModLoad: bae52000 bae53080 \SystemRoot\System32\DRIVERS\RDPCDD.sys
.ModLoad: 9e7b2000 9e7b6a80 \SystemRoot\System32\Drivers\Msfs.SYS
.ModLoad: 9e7aa000 9e7b1880 \SystemRoot\System32\Drivers\Npfs.SYS
.ModLoad: 9ec17000 9ec19280 \SystemRoot\system32\DRIVERS\rasacd.sys
.ModLoad: 9cf7b000 9cf8d400 \SystemRoot\system32\DRIVERS\ipsec.sys
.ModLoad: 9cf23000 9cf7ad80 \SystemRoot\system32\DRIVERS\tcpip.sys
.ModLoad: 9cefb000 9cf22c00 \SystemRoot\system32\DRIVERS\netbt.sys
.ModLoad: 9cea1000 9cefa940 \SystemRoot\System32\vsdatant.sys
.ModLoad: 9ce80000 9cea0f00 \SystemRoot\system32\DRIVERS\ipnat.sys
.ModLoad: 9ecc1000 9ecc9700 \SystemRoot\system32\DRIVERS\wanarp.sys
.ModLoad: 9e8df000 9e8edd80 \SystemRoot\system32\DRIVERS\arp1394.sys
.ModLoad: 9e7a2000 9e7a7960 \SystemRoot\system32\drivers\iMON_SS.sys
.ModLoad: 9e8cf000 9e8da600 \SystemRoot\system32\DRIVERS\IrBus.sys
.ModLoad: 9e55d000 9e55f580 \SystemRoot\system32\DRIVERS\hidusb.sys
.ModLoad: 9e8bf000 9e8c7d80 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
.ModLoad: 9ce5e000 9ce7fd00 \SystemRoot\System32\drivers\afd.sys
.ModLoad: 9e8af000 9e8b7700 \SystemRoot\system32\DRIVERS\netbios.sys
.ModLoad: 9ce33000 9ce5da00 \SystemRoot\system32\DRIVERS\rdbss.sys
.ModLoad: 9cdc4000 9ce32400 \SystemRoot\system32\DRIVERS\mrxsmb.sys
.ModLoad: 9e88f000 9e897880 \SystemRoot\System32\Drivers\Fips.SYS
.ModLoad: 9e79a000 9e7a0780 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
.ModLoad: 9e792000 9e796b00 \SystemRoot\system32\DRIVERS\hidir.sys
.ModLoad: 9e551000 9e554a00 \SystemRoot\system32\DRIVERS\kbdhid.sys
.ModLoad: 9e54d000 9e54ff80 \SystemRoot\system32\DRIVERS\mouhid.sys
.ModLoad: 9cd0c000 9cdc3be0 \SystemRoot\System32\Drivers\avg7core.sys
.ModLoad: bae5c000 bae5d0c0 \SystemRoot\System32\Drivers\avg7rsw.sys
.ModLoad: 9e417000 9e41d000 \SystemRoot\System32\Drivers\avg7rsxp.sys
.ModLoad: 9cce9000 9cd0c000 \SystemRoot\System32\Drivers\Fastfat.SYS
.ModLoad: 9ccd5000 9cce8600 \SystemRoot\System32\Drivers\dump_nvatabus.sys
.ModLoad: 9cfbc000 9cfbd100 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
.ModLoad: bf800000 bf9c1180 \SystemRoot\System32\win32k.sys
.ModLoad: a7eff000 a7f01900 \SystemRoot\System32\drivers\Dxapi.sys
.ModLoad: 9cffa000 9cffe500 \SystemRoot\System32\watchdog.sys
.ModLoad: bf9c2000 bf9d3580 \SystemRoot\System32\drivers\dxg.sys
.ModLoad: baec4000 baec4d00 \SystemRoot\System32\drivers\dxgthk.sys
.ModLoad: a12a3000 a12a6900 \SystemRoot\system32\DRIVERS\ndisuio.sys
.ModLoad: 9af8f000 9afa3400 \SystemRoot\system32\drivers\wdmaud.sys
.ModLoad: 9fa93000 9faa1d80 \SystemRoot\system32\drivers\sysaudio.sys
.ModLoad: adbbd000 adbcc900 \SystemRoot\System32\Drivers\Cdfs.SYS
.ModLoad: 9adc2000 9adee400 \SystemRoot\system32\DRIVERS\mrxdav.sys
.ModLoad: baed5000 baed5da0 \??\C:\WINDOWS\system32\drivers\aslm75.sys
.ModLoad: badce000 badcf380 \??\C:\WINDOWS\System32\Drivers\avgtdi.sys
.ModLoad: a7bd3000 a7bde900 \SystemRoot\System32\Drivers\Defrag32.SYS
.ModLoad: 9afd8000 9afdb000 \SystemRoot\System32\Drivers\ElbyCDIO.sys
.ModLoad: 9abbf000 9abff100 \SystemRoot\System32\Drivers\HTTP.sys
.ModLoad: 9aa50000 9aaa1300 \SystemRoot\system32\DRIVERS\srv.sys
.ModLoad: ad315000 ad316380 \SystemRoot\system32\drivers\MSPQM.sys
.ModLoad: a9c42000 a9c47500 \SystemRoot\System32\Drivers\TDTCP.SYS
.ModLoad: 9a241000 9a263080 \SystemRoot\System32\Drivers\RDPWD.SYS
.ModLoad: bff60000 bff76780 \SystemRoot\System32\RDPDD.dll
.ModLoad: bf9d4000 bfd99b00 \SystemRoot\System32\nv4_disp.dll

Loading User Symbols
Loading unloaded module list
.............
Loaded dbghelp extension DLL
Loaded ext extension DLL
Loaded exts extension DLL
Loaded kext extension DLL
Loaded kdexts extension DLL
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {995c9000, 1, bac38e12, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

Loading symbols for bad74000 mssmbios.sys -> mssmbios.sys
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Unable to load image \SystemRoot\system32\DRIVERS\meistb.sys, Win32 error 2
Loading symbols for bac38000 meistb.sys -> meistb.sys
*** WARNING: Unable to verify timestamp for meistb.sys
*** ERROR: Module load completed but symbols could not be loaded for meistb.sys
Probably caused by : meistb.sys ( meistb+e12 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 995c9000, memory referenced.
Arg2: 00000001, value 0 = read operation, 1 = write operation.
Arg3: bac38e12, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.


MODULE_NAME: meistb

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 3a7653bc

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
995c9000

FAULTING_IP:
meistb+e12
bac38e12 ?? ???

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

LAST_CONTROL_TRANSFER: from 00000000 to 804f8925

STACK_TEXT:
995c8768 00000000 995c9000 00000001 995c87fc nt+0x21925


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
meistb+e12
bac38e12 ?? ???

FAULTING_SOURCE_CODE:


FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: meistb+e12

IMAGE_NAME: meistb.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

kd> !analyze -show
Unknown bugcheck code (0)
Unknown bugcheck description
Arguments:
Arg1: 00000000
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
kd> lm N T
Unknown option 'N'
Unknown option 'T'
start end module name
804d7000 806cd280 nt T (no symbols)
806ce000 806ee380 hal (deferred)
9a241000 9a263080 RDPWD (deferred)
9aa50000 9aaa1300 srv (deferred)
9abbf000 9abff100 HTTP (deferred)
9adc2000 9adee400 mrxdav (deferred)
9af8f000 9afa3400 wdmaud (deferred)
9afd8000 9afdb000 ElbyCDIO (deferred)
9ccd5000 9cce8600 dump_nvatabus (deferred)
9cce9000 9cd0c000 Fastfat (deferred)
9cd0c000 9cdc3be0 avg7core (deferred)
9cdc4000 9ce32400 mrxsmb (deferred)
9ce33000 9ce5da00 rdbss (deferred)
9ce5e000 9ce7fd00 afd (deferred)
9ce80000 9cea0f00 ipnat (deferred)
9cea1000 9cefa940 vsdatant (deferred)
9cefb000 9cf22c00 netbt (deferred)
9cf23000 9cf7ad80 tcpip (deferred)
9cf7b000 9cf8d400 ipsec (deferred)
9cfbc000 9cfbd100 dump_WMILIB (deferred)
9cffa000 9cffe500 watchdog (deferred)
9d012000 9d040000 zl88bda (deferred)
9d040000 9d06c000 zl88tune (deferred)
9e417000 9e41d000 avg7rsxp (deferred)
9e54d000 9e54ff80 mouhid (deferred)
9e551000 9e554a00 kbdhid (deferred)
9e55d000 9e55f580 hidusb (deferred)
9e792000 9e796b00 hidir (deferred)
9e79a000 9e7a0780 USBSTOR (deferred)
9e7a2000 9e7a7960 iMON_SS (deferred)
9e7aa000 9e7b1880 Npfs (deferred)
9e7b2000 9e7b6a80 Msfs (deferred)
9e7ba000 9e7bf200 vga (deferred)
9e7c2000 9e7c8180 HIDPARSE (deferred)
9e7d2000 9e7d7000 flpydisk (deferred)
9e88f000 9e897880 Fips (deferred)
9e8af000 9e8b7700 netbios (deferred)
9e8bf000 9e8c7d80 HIDCLASS (deferred)
9e8cf000 9e8da600 IrBus (deferred)
9e8df000 9e8edd80 arp1394 (deferred)
9e9f5000 9e9f5b80 Null (deferred)
9ec17000 9ec19280 rasacd (deferred)
9ec23000 9ec25e00 BdaSup (deferred)
9ecc1000 9ecc9700 wanarp (deferred)
9fa93000 9faa1d80 sysaudio (deferred)
a12a3000 a12a6900 ndisuio (deferred)
a7bd3000 a7bde900 Defrag32 (deferred)
a7eff000 a7f01900 Dxapi (deferred)
a9c42000 a9c47500 TDTCP (deferred)
ad315000 ad316380 MSPQM (deferred)
adb8d000 adb95200 NVENETFD (deferred)
adbbd000 adbcc900 Cdfs (deferred)
b7273000 b7281100 usbhub (deferred)
b8d22000 b8d55200 update (deferred)
b8d56000 b8d86100 rdpdr (deferred)
b8d87000 b8d97e00 psched (deferred)
b8d98000 b8dae680 ndiswan (deferred)
b8daf000 b8dcca80 hcwPP2 (deferred)
b8dcd000 b8e62180 MDP100_XP (deferred)
b8e63000 b8e92000 zl88vcap (deferred)
b8e92000 b8ea5780 VIDEOPRT (deferred)
b8ea6000 b9205780 nv4_mini (deferred)
b9206000 b9267c00 ALCXSENS (deferred)
b9268000 b92fe400 ALCXWDM (deferred)
b92ff000 b932db00 NVSNPU (deferred)
b932e000 b9350e80 USBPORT (deferred)
b9351000 b9373680 ks (deferred)
b9374000 b9397980 portcls (deferred)
b9398000 b93a1800 avc (deferred)
b93a8000 b93b1f00 termdd (deferred)
b93b8000 b93c0900 msgpc (deferred)
b93c8000 b93d3d00 raspptp (deferred)
b93d8000 b93e2200 raspppoe (deferred)
b93e8000 b93f4880 rasl2tp (deferred)
b93f8000 b9406000 AmdK8 (deferred)
b9408000 b9417180 nic1394 (deferred)
b9418000 b9423c00 61883 (deferred)
b9428000 b9433e00 STREAM (deferred)
b9d3c000 b9d3f580 avcstrm (deferred)
b9d9b000 b9da9080 redbook (deferred)
b9dab000 b9db7180 cdrom (deferred)
b9dbb000 b9dc5380 imapi (deferred)
b9dcb000 b9dd8e80 NVNRM (deferred)
b9ddb000 b9dead80 serial (deferred)
b9deb000 b9df7e00 i8042prt (deferred)
b9dfb000 b9e09b80 drmk (deferred)
b9f38000 b9f43f80 mstapeo (deferred)
b9f58000 b9f61480 NDProxy (deferred)
ba553000 ba556280 nvnetbus (deferred)
ba557000 ba55ac80 serenum (deferred)
ba55b000 ba55d980 gameenum (deferred)
ba59b000 ba5b5580 Mup (deferred)
ba5b6000 ba5e2a80 NDIS (deferred)
ba5e3000 ba66f480 Ntfs (deferred)
ba670000 ba686780 KSecDD (deferred)
ba687000 ba698f00 sr (deferred)
ba699000 ba6b7780 fltMgr (deferred)
ba6b8000 ba6cf800 SCSIPORT (deferred)
ba6d0000 ba6f7000 Si3114r5 (deferred)
ba6f7000 ba70a600 nvatabus (deferred)
ba70b000 ba722480 atapi (deferred)
ba723000 ba748700 dmio (deferred)
ba749000 ba767880 ftdisk (deferred)
ba768000 ba778a80 pci (deferred)
ba779000 ba7a6d80 ACPI (deferred)
ba8a8000 ba8b0c00 isapnp (deferred)
ba8b8000 ba8c6e80 ohci1394 (deferred)
ba8c8000 ba8d5000 1394BUS (deferred)
ba8d8000 ba8e2500 MountMgr (deferred)
ba8e8000 ba8f4c80 VolSnap (deferred)
ba8f8000 ba900e00 disk (deferred)
ba908000 ba914200 CLASSPNP (deferred)
ba918000 ba923900 Defrag32b (deferred)
ba928000 ba932900 sbp2port (deferred)
bab28000 bab2e200 PCIIDEX (deferred)
bab30000 bab34900 PartMgr (deferred)
bab38000 bab3cde0 PxHelp20 (deferred)
bab40000 bab45280 nv_agp (deferred)
babe0000 babe6b00 fdc (deferred)
babe8000 babee000 kbdclass (deferred)
babf0000 babf5a00 mouclass (deferred)
babf8000 babfc280 usbohci (deferred)
bac00000 bac06800 usbehci (deferred)
bac08000 bac0d000 AnyDVD (deferred)
bac10000 bac15000 zl88tcap (deferred)
bac18000 bac1c880 TDI (deferred)
bac20000 bac24580 ptilink (deferred)
bac28000 bac2c080 raspti (deferred)
bac30000 bac35000 amdtools (deferred)
bac38000 bac3d300 meistb T (no symbols)
bacb8000 bacbb000 BOOTVID (deferred)
bacbc000 bacbe580 SiWinAcc (deferred)
bacc0000 bacc4000 acpispy (deferred)
bad50000 bad53000 zl88aud (deferred)
bad54000 bad56580 ndistapi (deferred)
bad74000 bad77c80 mssmbios T (no symbols)
bada8000 bada9b80 kdcom (deferred)
badaa000 badab100 WMILIB (deferred)
badac000 badad700 dmload (deferred)
badce000 badcf380 avgtdi (deferred)
bade0000 bade1100 swenum (deferred)
bae4a000 bae4bf00 Fs_Rec (deferred)
bae4c000 bae4d280 USBD (deferred)
bae4e000 bae4f080 Beep (deferred)
bae50000 bae51080 mnmdd (deferred)
bae52000 bae53080 RDPCDD (deferred)
bae5c000 bae5d0c0 avg7rsw (deferred)
bae70000 bae70d00 pciide (deferred)
baec4000 baec4d00 dxgthk (deferred)
baed5000 baed5da0 aslm75 (deferred)
baf76000 baf76b80 msmpu401 (deferred)
baf89000 baf89c00 audstub (deferred)
bf800000 bf9c1180 win32k (deferred)
bf9c2000 bf9d3580 dxg (deferred)
bf9d4000 bfd99b00 nv4_disp (deferred)
bff60000 bff76780 RDPDD (deferred)

Unloaded modules:
9af42000 9af6c000 kmixer.sys
bae32000 bae34000 MSKSSRV.sys
baf02000 baf03000 drmkaud.sys
9af6c000 9af8f000 aec.sys
9e37d000 9e38a000 DMusic.sys
9e38d000 9e39b000 swmidi.sys
badec000 badee000 splitter.sys
9ae19000 9ae1c000 zl88xbar.sys
9ad42000 9ad56000 parport.sys
9e89f000 9e8a8000 processr.sys
9ec1b000 9ec1f000 kbdhid.sys
9e7ca000 9e7cf000 Cdaudio.SYS
9ec1f000 9ec22000 Sfloppy.SYS

 

is there anymore of the log file or this it

 

this is it.

 

lets try another alternative:

what are your pc stats?
what media do you use?
explain what you do while the process is running?
can you press crtl+alt+del and tell me how many processors are running?

 

I am not using any media. This is not a burning problem.

PC Specs
1. AMD Athlon 64 3400+(socket 754)
2. 2GB Ram
3. Lots and lots of HDD space (terrabytes)
4. NVIDIA 6600GT with latest released drivers http://www.nvidia.com/object/winxpmce_81.98.html
5. Onboard sound connect via optical S/PDIF to receiver.
6. Fusion HDTV + MyHD Card + PVR 150 TMCE tuner
7. MCE 2005 + ALL patches+ Zonealarm Pro _ AVG Antivirus
8. Thatertek 2.2 and Nvidia DVD decoder (bundled with TT)

All Nero program EXCEPT vision 4 work just fine. But as soon as I START nero vision 4, the PC crashes (BSOD). I do not get a chance to run anything on vision 4.

I analyzed the minidump produced by Windows with windbg and produced the results in the earlier post.

Here is the list of running processes

Process PID CPU Description Company Name
System Idle Process 0 96.92
Interrupts n/a Hardware Interrupts
DPCs n/a 1.54 Deferred Procedure Calls
System 4
smss.exe 640 Windows NT Session Manager Microsoft Corporation
csrss.exe 712 Client Server Runtime Process Microsoft Corporation
winlogon.exe 740 Windows NT Logon Application Microsoft Corporation
services.exe 784 1.54 Services and Controller app Microsoft Corporation
svchost.exe 956 Generic Host Process for Win32 Services Microsoft Corporation
ehmsas.exe 3244 Media Center Media Status Aggregator Service Microsoft Corporation
svchost.exe 1020 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1112 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1164 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1388 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1744 Spooler SubSystem App Microsoft Corporation
avgamsvr.exe 588 AVG Alert Manager GRISOFT, s.r.o.
avgupsvc.exe 600 AVG Update Service GRISOFT, s.r.o.
ehrecvr.exe 656 Media Center Receiver Service Microsoft Corporation
ehSched.exe 704 Media Center Scheduler Service Microsoft Corporation
nvsvc32.exe 1108 NVIDIA Driver Helper Service, Version 81.98 NVIDIA Corporation
svchost.exe 1400 Generic Host Process for Win32 Services Microsoft Corporation
vsmon.exe 1920 TrueVector Service Zone Labs, LLC
PDSched.exe 2096 PDSched Module Raxco Software, Inc.
mcrdsvc.exe 2152 MCRD Device Service Microsoft Corporation
dllhost.exe 4020 COM Surrogate Microsoft Corporation
alg.exe 504 Application Layer Gateway Service Microsoft Corporation
svchost.exe 2740 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 408 Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 804 LSA Shell (Export Version) Microsoft Corporation
rdpclip.exe 1560 RDP Clip Monitor Microsoft Corporation
csrss.exe 2884 Client Server Runtime Process Microsoft Corporation
winlogon.exe 3104 Windows NT Logon Application Microsoft Corporation
logonui.exe 1448 Windows Logon UI Microsoft Corporation
logon.scr 1240 Logon Screen Saver Microsoft Corporation
explorer.exe 1584 Windows Explorer Microsoft Corporation
ehtray.exe 1816 Media Center Tray Applet Microsoft Corporation
SOUNDMAN.EXE 1824 Realtek Sound Manager Realtek Semiconductor Corp.
avgcc.exe 1836 AVG Control Center GRISOFT, s.r.o.
avgemc.exe 1844 AVG E-Mail Scanner GRISOFT, s.r.o.
FusionHdtvTray.exe 1856
FusionRC.exe 1864 DVICO USB HID Remocon Receiver DVICO
zlclient.exe 1880 Zone Labs Client Zone Labs, LLC
rundll32.exe 1904 Run a DLL as an App Microsoft Corporation
iMON.exe 1912 iMON Manager SoundGraph, Inc.
AnyDVD.exe 1936 AnyDVD Application SlySoft, Inc.
AsusProb.exe 2016
AutoKiller.exe 156 AutoKiller TheaterTek, Inc.
iMON VFD.exe 164 iMON VFD SoundGraph, Inc.
MyIRC.exe 188 MyIRC_ALL Macro Image Technology,Inc.
MyTray.exe 280 MyTray MFC Application
procexp.exe 4040 Sysinternals Process Explorer Sysinternals

 

try running the minimum, think thats about 33 and see if that helps as one of them maybe is affecting your system

 

Hi, I have experienced this too, and I am very sure that SP2 in windows is the problem, I have used NeroVision 2 and 3 alot(!). And about 10 months I had SP2, but it restarted all the time just by it's own, now I have a good Windows version with SP2 installed. And when I start NeroVision it restarts (not all the time, but alot, like 3/4 times.) Can anyone check this out?

 

Smodak and I have been noting this crash/restart with NeroVision4 but in our last exchange I think we have identified our firewire (IEEE1394) card to be a possible conflict. Does your setup have such a card?

 

I second that. I think there are non-standard firewire capture devices that cause this problem with Nero Vision 4. When we start Vision 4, it starts enumerating the firewire cspture devices, finds a non-standard (unexpected for Nero) device and creates a conflict (page fault in non paged area - bad driver issues etc.) and the machine BSODs and restarts. In my case its a specific firewire device (my Motorola 6412 DVR Box connected via firewire). I can disable the motorola AVC and Tuner device in device manager and all is well. Only if I knew a way of instructing Nero Vision not to enumerate the device as a capture device, all would be well.

 

Well done, Smodak. Have you communicated this to the Nero tech? In my last message to Nero, I suggested that it may be the firewire. I never thought to mention my 6412. So, it looks like we have the same issue. If Mikedeguz has one of these STBs connected, then we are on the right track for sure.

 

Thanks ububba,
Yes, I sent the information to nero tech and asked for a way to tell Vision not to enumerate the 6412 device until they fix it. But knowing nero tech, I am not holding my breath on it...

By the way, it may not be a nero problem but may be a buggy driver issue. Look at my post in avsforum
http://www.avsforum.com/avs-vb/showthread.php?p=7294342&&#post7294342
and then look in the next page the replay from timecop
http://www.avsforum.com/avs-vb/showthread.php?t=403695&page=80&pp=30
but nero should definitely give us a way so that we can instruct vision to ignore 6412...

 

I think this Nero tech is super incompetent. After describing my problem in detail and sending them all kinds of log files they still do not seem to understand the problem. They totally ignored the firewire issue I mentioned. After clearly telling them that the PC crashes as soon as I start Nero Vision, they are still asking for screen shots of Nero vision...Man this is really frustrating!!!


thank you for your email and your interest in our software.

Please send us the files below to analyse this problem:

1.) Nerovisionlog.txt

This log file is always saved without any user interaction.
Our software will save it to the directory of the program.
For instance, for Nero it will save it to
- Windows 2000/XP:
<Systemdrive>\Documents and Settings\<user>\Application Data\Ahead\NeroVision
- Windows 95/98/ME
<Systemdrive>\Windows\Application Data\Ahead\NeroVision directory by default.
Please copy this file IMMEDIATELY out of this folder when the error occurs.
Otherwise the log file will be overwritten again if you restart Nero Vision/ NeroVision Express.
Please attach the log file to your email and send it to us.
If you cannot find the log file in this folder please check this setting:
In Windows Explorer select
> Tools > Folder Options > View > Hidden Files and Folders > Show hidden
> files and folders
Confirm this change with "apply" and "OK".


2.) Infotool.txt

Download infotool.zip from ftp://ftp9.nero.com/attach/infotool.zip
Extract the zipped files onto your hard disk using WinZip or WinRar.
Start InfoTool.exe by double-clicking it.
Once the progress bar has moved completely to the right, the Infotool's interface will appear.
You can access the Nero Infotool save option by clicking the disk icon (on the top beside the white field in which you can select drives).
Use the 'Save' button (bottom left), save an ’infotool.txt‘ file so that we can locate the source of the error.
When saving, it is important that all the boxes are checked.
It is only in this way that we can obtain all the important information.


3.) Please provide your Nero serial number for verification.

Launch Nero StartSmart and open the Nero ProductCenter by clicking
on the "Nero" logo in the upper left corner.
Select the tab "serial numbers", here you can see your serial number.


4.) step by step description

Does NeroVision Express recognize the camcorder/ the external device at all ?
Are all options for capturing available in Nero Vision/ NeroVision Express
or are some options greyed out ?
Do you get an error message ?
Please explain step by step how you proceed and enumerate each button you select in Nero Vision/ NeroVision Express:
(Photo und Video > Capture Video > capture video to hard drive > configure...)

5.) Screenshots which show the settings

Please send screen shots displaying your video and audio settings in the capturing window of Nero Vision/ NeroVision Express.
Press the CTRL key and Print Screen key (Prt Sc) on your keyboard. If you have a laptop this process may be slightly different. With a laptop you will need to hold down the function key (Fn) and the Print Screen (Prt Sc) key simultaneously.
You have actually created a snapshot of your current screen display. Windows will not give any options; the screen shot is currently saved in the Windows clipboard.
Now launch Microsoft Paint (Start>All Programs>Accessories (utilities) >Paint). In Paint click on Edit and select Paste, the screen shot will display in the Paint window.
Click on "Save as" , name the file and choose .JPEG as the format in the pull down menu. The picture will be automatically saved to the folder "My Pictures" located in "My Documents".

Should you have any other request, please don't hesitate to contact us again.

Best regards

Dan Liedtke
Nero Technical Support

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany
Fax : ++49 (0)7248 928 499
http://www.nero.com

 

Hey, I had gotten NeroVision to work, but not for long, it seemed to work after I downloaded updates from Windows. But it only lasted for a couple of days. It may very well be drivers, but I don't have firewire on my computer, I have USB 2.0, but I have only gotten USB 1.1 when trying to connect my PSP to the PC. Don't know if it has something to do with the Mainboard or what the name is for it, the device I connect the USB with. I have Windows SP1 now, and it may be something else, but I just have this problem with SP2, never with SP1.

 

Latest from Nero Tech:

Looks like Nero tech searches forums for answers to Nero Problem, ROTFL


BTW, he is referring to this thread
http://www.avsforum.com/avs-vb/showthread.php?p=7294480#post7294479

 

Hi Smodak,

I too sent a message to the nero tech but I have not heard back. I specifically said we thought it was the Motorola 6412 that is not being recognized. I now think it is WinXP that does not recognize it as I get an "unknown device" under the device manager which it says is located on the "NEC OHCI Compliant IEEE 1394 Host Controller". While when my 6208 was connected, it had to use the panasonic driver but I don't think the 6412 uses it so I don't know what he is talking about. The capDVHS program recognizes the 6412 as such but it did not recognize the 6208 -- for which I had to use the panasonic driver. Do you have any other programs that correctly recognize your Motorola STB?

 

ububba,
I use Tim Moore's firewire STB recording and channel chaning utility to change channel and record using MCE 2005 from 6412. I never tried using 6412 with any other program.

http://www.thegreenbutton.com/community/shwmessage.aspx?ForumID=26&MessageID=104152

http://www.thegreenbutton.com/community/download.aspx?id=1295&MessageID=104152

Windows XP recognizes the device a Motorola AVC panel and tuner device (6412) without any problem.

 

smodak,

I was incorrect about WinXP not recognizing the 6412. It does so under "imaging device" -- both as tuner and panel device. So, I am not sure what the "unknown device" is but it has something to do with the 1394 and, given that only the 6412 is plugged into the 1394 card and given what you said some time ago, it coud be something confusing Nero's capture routine. I tried removing it but WinXP just recognizes it as a new piece of hardware the next time I reboot.

 

ububba,
Try disabling (if it is ok with you and does not screw up something else) the two Motorola devices listed under imaging device. Then start Nero Vision 4. I am sure it will work.

I do not think it is the 'unknown device' that is causing problem. Because Nero would not even try to enumerate them.

The Motorols AVC devices declare them as capture devices. When Nero Vision loads, it tries to enumerate all capture devices in the system. When it tries to do that with the Motorola AVC device, it creates the conflict and the system reboots. Why? I do not know...

 

smodak,

as you predicted, I disabled the tuner (left the panel enabled) and NeroVision4 worked and set about configuring the ATI tuner. As I told the tech, the problem for me is that it was to use the output of the Motorola tuner that I bought Nero -- so while I can get it to work this way, it will not do. Hopefully, someone at Nero will figure out how to solve the problem. Maybe someone there should write a driver for the 6412. One can always dream.

 

So, I got an e-mail back from Nero tech today. He tells me to find the log file and send it to him. Amazing: I have repeatedly told them that it will not save a log file when it crashes. It opens a log file but it is empty (yet has the date and time of the crash attempt). And I have repeatedly told them what the problem is: recognizing the Motorola 6412 STB. How can we get this across to them? Frustration is an understatement!