Have tried to burn video files on to a dvd using nero but get the "could not perform start of disk at once". the log file created by nero follows: chris TR 1A22-020K-0530-1349-1219-9976 Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'G:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 17:33:44 Nero version: 6.3.1.25 Recorder: <DVDRW IDE1008> Version: 0052 - HA 1 TA 1 - 6.3.1.25 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <DVDRW IDE1008 >Version: 0052 - HA 1 TA 1 - 6.3.1.25 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : ST320410A atapi Port 0 ID 0 DMA: On DiskPeripheral : WDC WD1200BB-00CAA1 atapi Port 0 ID 1 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-M1502 atapi Port 1 ID 0 DMA: On CdRomPeripheral : DVDRW IDE1008 atapi Port 1 ID 1 DMA: On CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === TOSHIBA DVD-ROM SD-M1502 D: CDRom0 DVDRW IDE1008 E: CDRom1 AXV CD/DVD-ROM H: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1048048kB) Free physical memory: 608MB (622964kB) Memory in use : 40 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 16.10.2004 UDF compilation 20:34:05 #1 Text 0 File Isodoc.cpp, Line 6083 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 20:34:05 #2 Text 0 File Reader.cpp, Line 126 Reader running 20:34:05 #3 Text 0 File Burncd.cpp, Line 3152 Turn on Disc-at-once, using DVD media 20:34:05 #4 Text 0 File DlgWaitCD.cpp, Line 247 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2293359 (509:38.09, 4479MB) 20:34:05 #5 Text 0 File DlgWaitCD.cpp, Line 259 Write in overburning mode: NO 20:34:05 #6 Text 0 File DlgWaitCD.cpp, Line 2162 Recorder: DVDRW IDE1008, Media type: DVD+R Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 1 20:34:05 #7 Text 0 File DlgWaitCD.cpp, Line 420 >>> Protocol of DlgWaitCD activities: <<< ========================================= 20:34:05 #8 Text 0 File ThreadedTransferInterface.cpp, Line 813 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 2293360 (2293360) = #2293360/509:38.10 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2293360 blocks [DVDRW IDE1008 ] -------------------------------------------------------------- 20:34:05 #9 Text 0 File ThreadedTransferInterface.cpp, Line 984 Prepare recorder [DVDRW IDE1008 ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4696801280, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2293360 | lead-out | 1 | 0x00 | 0x41 20:34:05 #10 Phase 24 File dlgbrnst.cpp, Line 1855 Caching of files started 20:34:05 #11 Text 0 File Burncd.cpp, Line 4163 Cache writing successful. 20:34:05 #12 Phase 25 File dlgbrnst.cpp, Line 1855 Caching of files completed 20:34:05 #13 Phase 36 File dlgbrnst.cpp, Line 1855 Burn process started at 4x (5,540 KB/s) 20:34:05 #14 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 20:34:05 #15 Text 0 File Cdrdrv.cpp, Line 8230 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 1 h Disc Manufacturer ID: CMC.MAG. Media type ID: F01 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 01 43 4D 43 20 4D - 41 47 00 46 30 31 00 38 ...CMC.MAG.F01.8 23 54 37 10 02 48 71 02 - 8C 69 16 16 0B 0B 0A 0A #T7..Hq..i...... 01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................ 20:35:09 #16 CDR -1207 File DVDR.cpp, Line 4509 Book Type automatically set to: DVD-ROM 20:35:09 #17 SCSI -1196 File Cdrdrv.cpp, Line 1191 SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03208000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x3A Sense Qual: 0x02 CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3A 0x02 20:35:09 #18 SCSI -1196 File Cdrdrv.cpp, Line 1191 SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03208000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x3A Sense Qual: 0x02 CDB Data: 0x52 0x01 0x00 0x00 0x00 0xFF 0x00 0x00 0x1C 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3A 0x02 20:35:09 #19 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 14:20,283 (860283ms) -> OK 20:35:09 #20 Text 0 File DVDPlusRW.cpp, Line 628 Start write address at LBA 0 DVD high compatibility mode: Yes 20:35:09 #21 CDR -1196 File ThreadedTransferInterface.cpp, Line 1614 Disc not present - tray open 20:35:09 #22 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614 Could not perform start of Disc-at-once 20:35:09 #23 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 0:00,000 (0ms) -> OK 20:35:09 #24 Phase 38 File dlgbrnst.cpp, Line 1855 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\InCDfs.SYS': Ver=4.00.05.006, size=88800 bytes, created 05/09/2003 16:57:42 (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDpass.SYS': Ver=4.00.05.006, size=28528 bytes, created 05/09/2003 16:59:18 (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDrec.SYS': Ver=4, 0, 5, 6, size=5328 bytes, created 05/09/2003 16:58:20 (InCD4 driver for win NT/2K/XP) File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86656 bytes, created 23/08/2001 13:00:00 (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 1 (Security Option) Please can someone tell how to fix this problem. is it software, hardware or media related? Thanks.
Part of your error message says: 20:35:09 #21 CDR -1196 File ThreadedTransferInterface.cpp, Line 1614 Disc not present - tray open BTW, what media are you using and is the writer usb or internal? Also how have you got these(below from your error message)set up? === CDRom-Device-Map === TOSHIBA DVD-ROM SD-M1502 D: CDRom0 DVDRW IDE1008 E: CDRom1 AXV CD/DVD-ROM H: CDRom2 =======================
Hi. I am using an internal drive and I have tried using verbatim and memorex dvd+r and dvd-r media. When i start to burn the disk the is a time when nothing happens. Then the disk is ejected and the error message "the tray is open and disk not present" appears. I have looked at the setup part of the log file and it is the same configuration as iam using. Thanks for your help.
Determine maximum speed : FALSE Simulate : FALSE Disc Size: 120 mm, Maximum Rate: <not specified> (F h) From what I read, Nero was able to read the disc before the problem occurred. May be you can try set the above two setting to 'true', and see what happens.
