Please help me...my norton is telling me that in my pc there is a virus called bloodhound.exploit.6 that norton cannot remove. With this virus I cannot open the control panel,my documents, my computer etc. Please help me to remove this virus immediately. Please note that I'm not a computer wizard so I hope that to remove this is not too much complicated. Please!!
Hey Thank you for starting a new thread... http://securityresponse.symantec.com/avcenter/venc/data/bloodhound.exploit.6.html http://www.microsoft.com/technet/security/bulletin/ms04-013.mspx Download the patch for Your Version of Outlook Express, eg if you have OE6 download: http://www.microsoft.com/downloads/...2E-CAE4-4743-B6AB-EDC1CD625AE0&displaylang=en If you have OE6 SP1 - http://www.microsoft.com/downloads/...BD-1B5F-4B21-8DB6-EDE1C73F97B5&displaylang=en That should fix your problem, a few extra things to do: Try running an online virus scan - http://housecall.trendmicro.com Download, install, update and run the following programs. Ad-aware SE Personal - http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-1 Spybot - Search and Destroy - http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=lst-0-2 Let me know how all this goes. Another note, make sure that you always keep Windows Updates up to date all the time (Open Internet Explorer -> Tools -> Windows Updates) and that you keep your Nortons Antivirus Up to date (Open Nortons Antivirus -> LiveUpdate) I would check for Microsoft Updates say Fortnightly and Nortons Updates at least once a week. It is also good to Run a Full System Scan every week on your computer. CJC