dvd xcopy freezing

Discussion in 'DVDR' started by ha4209ma, Dec 9, 2004.

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  1. ha4209ma

    ha4209ma Guest

    i am using dvd xcopy platinum and when it is reading the movie, it gets to about 60% and then the program freezes and no more progress is made. when i open my task manager it says that the program is not responding. i need help!
     
  2. ha4209ma

    ha4209ma Guest

    oh, by the way i am also using the AnyDVD program which is supposed to get me past the CSS encryption.
     
  3. tomr

    tomr Member

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    You never said which version of x copy you have.If you have one of the versions with the ripper in it you don't need any dvd.Try disabling it,then retry...good luck.
     
  4. ha4209ma

    ha4209ma Guest

    how do i know if my dvd xcopy program has a ripper in it. i downloaded AnyDVD because i couldn't get past the CSS encryption. should i uninstall and then install again?
     
  5. handyman

    handyman Guest

    This may help. This is a Black list of "trouble" programs that may cause DVD xcopy not to work. It was given to me by the manufacture before they went out of business. For me what worked was to get rid of interactual player and following the directions given for msconfig of disable all. This program works great if you have the original version with the ripper like I do, however there are a few movies that it will not copy. The program freezes during the ripping but this is less the 10% of the time in my experience.

    The following programs can cause problems while using our software. Your situation sounds like one of these are installed:





    1. B's Clip: This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information, visit the B's website at http://www.bhacorp.com.





    2. Direct CD or Drag to Disk: These are applications from Easy CD Creator from Roxio. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. To remove them you need to do to Add or Remove Programs in the Control Panel. There you can select Easy CD Creator to change, not remove. Then you must click next until it gives you the option to modify. Then either Direct CD or Drag to Disk should be selected and changed to "make this option not available". Then click next and while the program may look like it is installing, it is removing those options. One thing to remember is that both Direct CD and Drag to Disk will not be installed at the same time. For more information, please visit Roxio's website at http://www.roxio.com/en/support.index.jhtml





    3. GoBack: backup software that constantly runs in the background (Terminate and Stay Ready) this needs not only to be turned off, but disabled. Unfortunately, this may cause some restore points to vanish, but it will free up a lot of hard drive space. For more information visit Symantec's web site for GoBack at http://www.symantec.com/goback/index.html





    4. DLA: Also HP-DLA, Veritas DLA, and others. DLA stands for Disk Letter Assignment. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it.





    5. InCD: This is packet writing software that comes bundled with Ahead Nero Burning Rom. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information go to Nero's website at http://www.nero.com/en/





    6. Interactual Player and PC Friendly Player: These programs are DVD software viewers that often come on DVD movie discs, and will try to install themselves everytime you watch a movie on your computer. Please make sure to NOT let these install. Both programs interfere with all 321 Studios software and should be un-installed from Add or Remove programs in control panel when found. In some cases, you will need to uninstall and reinstall our software to restore functionality after removing one of these. For more information about both players, visit http://player.interactual.com/





    7. McAfee Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar. The 321 Studios software then needs to be restarted. Whenever you are using our software, McAfee needs to be disabled to ensure unrestricted access to your drive. For more info go to McAfee's website at http://us.mcafee.com/default.asp





    8. Norton Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar and the automatic updates should be disabled. The 321 Studios software then needs to be restarted. Whenever you are using our software, Norton needs to be disabled to ensure unrestricted access to your drive. The Norton Website is http://www.symantec.com/



    9. StopZilla: StopZilla can hinder required portions of our installer, causing the software to fail. Please completely disable StopZilla, then install our software. Once our software is installed, you may safely enable it again. If you have any difficulty using our software at a later time, you may need to disable StopZilla before going to use our software. Uninstallation is not required.



    10. MyStorageGuard: This backup software can hinder certain required files from being copied during the installation. Please disable this program before installing our software, and have it disabled any time you go to use our software. Uninstallation is not required.



    11. Napster 2.0: This software includes some basic burning software that can cause burning problems if it is running. You will need to close this program completely before trying to use our software. In some rare cases, you will need to completely uninstall this package to attain full reliability, so if disabling does not solve your issue, please try uninstalling this software, and try again.



    12. Easy CD Creator 4.x: Due to the age of this package, it is no longer updated by the authors. There are bugs present in this older system that will cause NUMEROUS problems on your machine, not just with our software. Please Uninstall completely, and consider either the new 6.x version from Roxio (http://www.roxio.com) or Nero 6.x (http://www.nero.com). These packages, installed without the Packet Writing software (DirectCD/Drag to Disk/InCD), all work very well together with our software.





    Spyware and Adware - some programs can install other software that can be damaging to your Operating System. Please scan for these programs with a Spyware utility. We recommend Ad-Aware, available freely at www.lavasoftusa.com



    If you perform any of these changes, you may need to uninstall our software, then re-install to fix any damage left. If you find some of these packages, please shut down and reboot twice to ensure that the last pieces of the conflicting software are completely removed.









    MSConfig



    Certain programs running in the background can use system resources and cause our software to experience burning issues.

    To disable your start up group go to start, run, and type in msconfig and hit enter, then click on the startup tab.



    Windows XP(Home & Pro):

    If you are running Windows XP you will click the disable all button.



    Windows Me:

    If you are running Windows Me disable all items that are not Windows system processes.



    Windows 98:

    If you are running Windows 98 disable all items except for Systray, Explorer, and Scanreg.



    Windows 2000:

    Windows 2000 does not have this utility please make sure to close all programs through your system tray.





    Windows Updates



    Every version of windows requires updates. To be sure your system is completely up to date go to http://windowsupdate.microsoft.com



    If you are using Windows XP please visit http://www.microsoft.com/WindowsXP/sp1/default.asp to download service pack 1.



    If you are using Windows 2000 please visit http://www.microsoft.com/windows2000/downloads/servicepacks/



    Download, and install Direct X 9 http://www.microsoft.com/windows/directx/downloads



    Firmware Updates



    **When updating firmware it is imperative you have followed the blacklist procedure and do not have any packet writing software running**



    Make sure you have the latest firmware update for your writer by visiting the manufacturer's website. Due to legal issues we cannot provide links for you. If you cannot find any update on their website it is recommended to contact them by phone to make sure your firmware is up to date.



    Pioneer: http://www.pioneerelectronics.com/hs/



    Sony: http://sony.storagesupport.com/dvdrw/index.htm



    HP: http://www.hp.com/cposupport/software.html



    Cendyne: http://www.cendyne.com/support.asp



    Panasonic: http://panasonic.co.jp/mke/support/dvdram/lim/eoem/index.html



    Liteon: http://www.liteonit.com/ODD/english/index-english.htm









    If you still have the problem, please answer a few more questions to help us determine the cause.



    1. Which version of windows and what service pack are you running?



    2. What version of our software are you using?

    *The version number can be found in your add/remove program panel*



    3. Do you have or have you ever had any of the following software on your computer?



    * Norton Anti-Virus (Is it enabled?)

    * McAfee Anti-Virus (Is it enabled?)

    * PC Friendly

    * Interactual

    * InCD

    * Hp DLA

    * Veritas DLA

    * Any other reference to DLA

    * Roxio Easy CD Creator

    * Adaptec

    * B's Clip

    * Go Back

    * Instant Messenger of any type signed on

    * Windows Updates / hotfixes



    4 . What kind(make & model) of burner do you have?

    To get your model number:



    XP: Click on Start > RIGHT click on My Computer > Click Properties > Click the hardware tab > Click Device Manager > Click on the plus sign next to DVD / CD-ROM Drives. The model number should then be listed.



    All other Windows: Right click on My Computer > Click Device Manager Tab > Click on the plus sign next to DVD / CD-ROM Drives. The model number should then be listed.

    * If it is any type of HP burner you need to go into your control panel and go to add/remove programs then remove anything having to do with HP (unless it is a printer) then reinstall the drivers that came with DVD X Copy



    5. Are your firmware and drivers updated for your burner and your player?



    6. What format(+r,+rw,-r,-rw,-ram) and brand of blank media are you using?



    7. Do you use KaZaA?



    8. What movie are you trying currently? Have you tried any other movies and were they successful
     
  6. Adavis

    Adavis Member

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    Personally i would just rip the image with DvdDecryptor in iso mode then mount the dvd with Daemon tools as a virtual drive and then burn the dvd with Dvd Shrink that way you won't have to even worry about DvdxCopy or AnyDVD as DvdDecryptor will have removed all CSS/Macrovision/RCE protection for you and you can burn the image with whatever you like.
     
  7. flip218

    flip218 Moderator Staff Member

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