Hi, I have mailed this question about 5 minutes ago but I am not quite sure if it was posted.If it did get posted then please excuse the repitition,if it did not post, then here goes: I have a Toshiba laptop with 1.2ghz celeron,Win XP O/S WITH 256MEGS OF RAM.The CD drive does not recognize a disk when I pop in the disk and comes with this message. "Please load a disk in drive D" which is the cd drive. I checked the system under control panel and everything including the drivers are recognized by the comp. Can you please HELP? Thanks in advance CURIOUS
hi i am a laptop it engineer working for a large company, where did you buy it from and model is it, it`s not a 3000-x4 by any chance? Rik.
Hi, Thanks for your replying. The notebook is a Toshiba Satellite 1800.It was purchased from the dealer. I can always take it back to be repaired under warranty,but I was wandering if it is a minor problem that I can straighten out without openning the machine then I would like to give it a shot.Can you think of something that I can try? Thanks Curious
yes, i know this model very well, we repaire them in our workshop what model is it? 1800-400/814/214/714? it is important as the motherboards are different. what extactly does it say. did u get it from dixons/currys or pc world? Rik.
i have checked the toshiba reseller portal, whichgave me all the details on your machine we had this problem before, a engineer had to change the main system board as the controller on the board had failed, same fault seems to be a little too common this problem, i would suggest your get it uplifted to the toshiba workshop at the moment we are getting failing rates of 40% its the drive iteself and 60% of the time it is the board at fault
Thanks for your timely advise.I shall arrange to send the laptop to Toshiba after the holidays Meanwhile wish you and yours a very happy safe holiday. Curious
