Hi, I just purchased a BENQ DX1620 Pro and have been unsuccessful with burning ANYTHING. I tried backing up a movie just to see if I could using DVDXCOPY Platinum that a friend of mine told me to use. That program works fine for him and I've went through 3 DVD-R's trying to copy the same movie. It always seems to get to about 5% through the burning phase and just jumps to fanilizing and then spits it out 5% burnt. I then tried just burning a data disc with a bunch of files on my computer, that also failed at around the same percent complete. I've went through four memorex DVD-R's and nothing to show for it but a bunch of empty cases. Please help me. I tried looking for new drivers on the BENQ website, but there's nothing there. I dont know what else to do. Matt
Serial Removed Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 5/24/2004 1:42:59 AM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM Nero version: 6.3.1.23 (Nero Express) Recorder: <BENQ DVD DD DW1620> Version: B7S9 - HA 3 TA 1 - 6.3.1.23 Adapter driver: <atapi> HA 3 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <DVD-ROM 16X >Version: 5.HV - HA 3 TA 0 - 6.3.1.23 Adapter driver: <atapi> HA 3 === Scsi-Device-Map === DiskPeripheral : WDC WD800BB-00DKA0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : DVD-ROM 16X atapi Port 3 ID 0 DMA: On CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 3 ID 1 DMA: On === CDRom-Device-Map === DVD-ROM 16X E: CDRom0 BENQ DVD DD DW1620 D: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 510MB (522984kB) Free physical memory: 206MB (210952kB) Memory in use : 59 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.2.2005 ISO compilation 8:06:27 PM #1 Text 0 File Isodoc.cpp, Line 6078 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 8:06:28 PM #2 Text 0 File Reader.cpp, Line 126 Reader running 8:06:28 PM #3 Text 0 File Writer.cpp, Line 124 Writer BENQ DVD DD DW1620 running 8:06:28 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3899 First writeable address = 0 (0x00000000) 8:06:28 PM #5 Text 0 File Burncd.cpp, Line 3152 Turn on Disc-at-once, using DVD media 8:06:28 PM #6 Text 0 File DlgWaitCD.cpp, Line 247 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2231359 (495:51.34, 4358MB) 8:06:28 PM #7 Text 0 File DlgWaitCD.cpp, Line 259 Write in overburning mode: NO (enabled: CD) 8:06:28 PM #8 Text 0 File DlgWaitCD.cpp, Line 2162 Recorder: BENQ DVD DD DW1620, Media type: DVD-R Disc Manufacturer: CMC MA - G. AF1 Disc Application Code: 64, Disc Physical Code: 193 8:06:28 PM #9 Text 0 File DlgWaitCD.cpp, Line 420 >>> Protocol of DlgWaitCD activities: <<< ========================================= 8:06:28 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 2231360 (2231360) = #2231360/495:51.35 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2231360 blocks [BENQ DVD DD DW1620 ] -------------------------------------------------------------- 8:06:28 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 984 Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4569825280, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2231360 | lead-out | 1 | 0x00 | 0x41 8:06:28 PM #12 Phase 24 File dlgbrnst.cpp, Line 1855 Caching of files started 8:06:28 PM #13 Text 0 File Burncd.cpp, Line 4163 Cache writing successful. 8:06:28 PM #14 Phase 25 File dlgbrnst.cpp, Line 1855 Caching of files completed 8:06:28 PM #15 Phase 36 File dlgbrnst.cpp, Line 1855 Burn process started at 4x (5,540 KB/s) 8:06:28 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 8:06:28 PM #17 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 13:50,507 (830507ms) -> OK 8:06:28 PM #18 Text 0 File DVDR.cpp, Line 1955 Recording mode: Sequential Recording Mode for Multisession 8:06:28 PM #19 Text 0 File Mmc.cpp, Line 20673 Set BUFE: Seamless Link -> ON 8:06:28 PM #20 Text 0 File DVDR.cpp, Line 2096 Start write address at LBA 0 DVD high compatibility mode: Yes 8:06:28 PM #21 Text 0 File Cdrdrv.cpp, Line 8230 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 0 h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 8:06:28 PM #22 Text 0 File DVDR.cpp, Line 5129 Drive: BENQ DVD DD DW1620 Book Type request: DVD-ROM Drive doesn't support changing Book Type for DVD-R 8:09:14 PM #23 SCSI -1135 File Cdrdrv.cpp, Line 1445 SCSI Exec, HA 3, TA 1, LUN 0, buffer 0x0A0F0000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x02 0x58 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 8:09:14 PM #24 CDR -1135 File Writer.cpp, Line 304 Write error 8:09:14 PM #25 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 8:09:14 PM #26 Text 0 File ThreadedTransfer.cpp, Line 223 conversion idle, stopping reader 8:09:14 PM #27 Text 0 File DVDR.cpp, Line 2338 EndDAO: Last written address was 153599 8:09:14 PM #28 Phase 133 File dlgbrnst.cpp, Line 1855 Writing short lead-out 8:10:55 PM #29 SCSI -1135 File Cdrdrv.cpp, Line 1191 SCSI Exec, HA 3, TA 1, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 8:13:31 PM #30 SCSI -1135 File Cdrdrv.cpp, Line 1191 SCSI Exec, HA 3, TA 1, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 8:13:31 PM #31 Text 0 File DVDR.cpp, Line 5129 Drive: BENQ DVD DD DW1620 Book Type request: DVD-ROM Drive doesn't support changing Book Type for DVD-R 8:13:31 PM #32 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 0:00,000 (0ms) -> OK 8:13:31 PM #33 CDR -1135 File WriterStatus.cpp, Line 164 Write error 8:13:31 PM #34 TRANSFER -24 File WriterStatus.cpp, Line 164 Could not perform end of Disc-at-once 8:13:31 PM #35 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 0:00,000 (0ms) -> OK 8:13:31 PM #36 Phase 38 File dlgbrnst.cpp, Line 1855 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 5/24/2004 1:42:53 AM File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 5:02:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
