Whats up guys, to whoever has been folowing my last thread "burning error, is it nero" I am not starting a new thread to get ontop of the list, i am starting a new one because the situations have changed a little. I dont know what to try anymore, During the last thread everyone suggested to change my media, i just changed it to a rytek G05 and got another error: Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero API version: 6.6.0.12 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Internal Version: 6, 6, 0, 12c Recorder: <SONY DVD RW DRU-530A> Version: 2.1g - HA 1 TA 0 - 6.6.0.12 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI === Scsi-Device-Map === DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : SONY DVD RW DRU-530A atapi Port 1 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-R1002 atapi Port 1 ID 1 DMA: On DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 2 DMA: Off === CDRom-Device-Map === SONY DVD RW DRU-530A F: CDRom0 TOSHIBA DVD-ROM SD-R1002 E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 510MB (522992kB) Free physical memory: 231MB (237492kB) Memory in use : 54 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 25.4.2005 NeroAPI 11:12:01 PM #1 Phase 112 File APIProgress.cpp, Line 276 DVD-Video files reallocation started 11:12:01 PM #2 Phase 114 File APIProgress.cpp, Line 276 DVD-Video files reallocation completed (no file modified) 11:12:01 PM #3 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 11:12:01 PM #4 Text 0 File Reader.cpp, Line 127 Reader running 11:12:01 PM #5 Text 0 File Writer.cpp, Line 122 Writer SONY DVD RW DRU-530A running 11:12:01 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 11:12:01 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:12:01 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:12:01 PM #9 Text 0 File Burncd.cpp, Line 3153 Turn on Disc-At-Once, using DVD media 11:12:01 PM #10 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2202191 (489:22.41, 4301MB) 11:12:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO 11:12:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: SONY DVD RW DRU-530A, Media type: DVD-R Disc Manufacturer: RITEKG - 05 Disc Application Code: 64, Disc Physical Code: 193 11:12:01 PM #13 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:12:01 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2202192 (2202192) = #2202192/489:22.42 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202192 blocks [SONY DVD RW DRU-530A] -------------------------------------------------------------- 11:12:01 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [SONY DVD RW DRU-530A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510089216, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2202192 | lead-out | 1 | 0x41 | 0x00 11:12:01 PM #16 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 11:12:01 PM #17 Text 0 File Burncd.cpp, Line 4037 Cache writing successful. 11:12:01 PM #18 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 11:12:01 PM #19 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 2x (2,770 KB/s) 11:12:01 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:12:01 PM #21 Text 0 File DVDR.cpp, Line 2258 Recording mode: Sequential Recording Mode for Multisession 11:12:01 PM #22 Text 0 File Mmc.cpp, Line 21356 Set BUFE: Power-Burn -> ON 11:12:01 PM #23 Text 0 File DVDR.cpp, Line 2412 Start write address at LBA 0 DVD high compatibility mode: No 11:12:01 PM #24 Text 0 File Cdrdrv.cpp, Line 8438 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 0 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 30 01 02 04 06 00 00 - 00 08 00 00 00 00 00 00 .0.............. 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 11:14:02 PM #25 SCSI -1039 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x15480000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x01 CDB Data: 0x2A 0x00 0x00 0x02 0x1F 0x20 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x09 0x01 11:14:02 PM #26 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error 11:14:02 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:14:02 PM #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 11:14:03 PM #29 Text 0 File DVDR.cpp, Line 2649 EndDAO: Last written address was 139039 11:14:03 PM #30 Phase 133 File APIProgress.cpp, Line 276 Writing short lead-out 11:14:12 PM #31 Phase 38 File APIProgress.cpp, Line 276 Burn process failed at 2x (2,770 KB/s) 11:14:12 PM #32 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 11:14:12 PM #33 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) The only thing that i can think is that it is my burner. Or could it be my hard drive or my sata controlers?? Any suggestions please!!! My hardware is: Asus k8vse- del AMD 64-bit maxtor Sata 250g drive maxtor ata 65g drive sony dru-530a (new firmware) Thank you E-
DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : SONY DVD RW DRU-530A atapi Port 1 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-R1002 atapi Port 1 ID 1 DMA: On DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 2 DMA: Off Think you should alter your setting. To have a hard disk and burner on the same IDE channel is sometimes not good. IDE channel 1 and as master - your hard disk with windows IDE channel 2 and as master - your burner IDE channel 2 and as slave - your DVD-ROM
OK, I don't know what the problem you're having is, but I noticed a few things: and If you are trying to burn a movie you can watch in a DVD player, you should turn off multisession and tell it to finalize. That other part with all the numbers tells me your burner doesn't like your media. Try different discs.
Thank you guys, I will change the burner to a slave and see if it works. As far as the media, i have tried everything and that is why i think that it might be my burner. I have tried TDK- Ritek- JVC- Maxell- Memorex. E-
Actually, I just read that it might be the packet writing software that's causing the problem. Try uninstalling InCD through Control Panel/Add/Remove Programs. You'll never use it anyway.
11:14:02 PM #26 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error This has the smell of a hardware challenge.
Whats up guys, Ok I changed my hard drive, new media. And did everything else that was suggested, This is the new error: Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero API version: 6.6.0.12 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Internal Version: 6, 6, 0, 12c Recorder: <SONY DVD RW DRU-530A> Version: 2.1g - HA 1 TA 1 - 6.6.0.12 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI === Scsi-Device-Map === DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : SONY DVD RW DRU-530A atapi Port 1 ID 1 DMA: On DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 0 DMA: Off OtherPeripheral : Promise RAID Console 1.00 fasttx2k Port 3 ID 4 DMA: Off === CDRom-Device-Map === SONY DVD RW DRU-530A E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 510MB (522992kB) Free physical memory: 253MB (259568kB) Memory in use : 50 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.4.2005 NeroAPI 11:04:44 PM #1 Phase 112 File APIProgress.cpp, Line 276 DVD-Video files reallocation started 11:04:44 PM #2 Phase 114 File APIProgress.cpp, Line 276 DVD-Video files reallocation completed (no file modified) 11:04:44 PM #3 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 11:04:44 PM #4 Text 0 File Reader.cpp, Line 127 Reader running 11:04:44 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 11:04:44 PM #6 Text 0 File Writer.cpp, Line 122 Writer SONY DVD RW DRU-530A running 11:04:44 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:04:44 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:04:44 PM #9 Text 0 File Burncd.cpp, Line 3153 Turn on Disc-At-Once, using DVD media 11:04:45 PM #10 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2227743 (495:03.18, 4351MB) 11:04:45 PM #11 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO 11:04:45 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: SONY DVD RW DRU-530A, Media type: DVD+R Disc Manufacturer ID: MBIPG101, Media Type ID: R04, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 3 11:04:45 PM #13 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:04:45 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2227744 (2227744) = #2227744/495:3.19 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2227744 blocks [SONY DVD RW DRU-530A] -------------------------------------------------------------- 11:04:45 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [SONY DVD RW DRU-530A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4562419712, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2227744 | lead-out | 1 | 0x41 | 0x00 11:04:45 PM #16 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 11:04:45 PM #17 Text 0 File Burncd.cpp, Line 4037 Cache writing successful. 11:04:45 PM #18 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 11:04:45 PM #19 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 2.4x (3,324 KB/s) 11:04:45 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:04:45 PM #21 Text 0 File Cdrdrv.cpp, Line 8438 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 3 h Disc Manufacturer ID: MBIPG101 Media type ID: R04 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 03 4D 42 49 50 47 - 31 30 31 52 30 34 01 38 ...MBIPG101R04.8 23 54 37 12 02 42 6E 02 - A8 6B 15 15 0B 0B 08 08 #T7..Bn..k...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 11:04:45 PM #22 Text 0 File DVDPlusRW.cpp, Line 648 Start write address at LBA 0 DVD high compatibility mode: Yes 11:05:42 PM #23 SCSI -1039 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x00CC0000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x01 CDB Data: 0x2A 0x00 0x00 0x01 0x27 0x40 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x09 0x01 11:05:42 PM #24 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error 11:05:42 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:05:42 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 11:06:00 PM #27 Phase 127 File APIProgress.cpp, Line 276 Generating DVD high compatibility borders 11:06:00 PM #28 Phase 129 File APIProgress.cpp, Line 276 Generating DVD borders completed successfully 11:06:00 PM #29 Phase 38 File APIProgress.cpp, Line 276 Burn process failed at 2.4x (3,324 KB/s) 11:06:00 PM #30 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 11:06:00 PM #31 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) I ordered a new burner and i am going out to get a sata controller card in the morning, i am slowly changing my whole computer becuase of this problem. E-
Does anyone think that it could be my Sata controller? I am using an onboard controller. Although it is not the encoding that i am having a problem with it is the burning process?? E-
11:05:42 PM #24 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error This message was there before. I'm no expert but I think this sounds like a Burner problem. Focus and tracking are related to the laser itself.
hi firstly, you ,had this === Scsi-Device-Map === DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : SONY DVD RW DRU-530A atapi Port 1 ID 0 DMA: On CdRomPeripheral : TOSHIBA DVD-ROM SD-R1002 atapi Port 1 ID 1 DMA: On DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 2 DMA: Off then you got this? === Scsi-Device-Map === DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : SONY DVD RW DRU-530A atapi Port 1 ID 1 DMA: On DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 0 DMA: Off OtherPeripheral : Promise RAID Console 1.00 fasttx2k Port 3 ID 4 DMA: Off firt off they should all be set ON! which is the DMA settings in device manager! and what are theses? DiskPeripheral : Maxtor 6Y250M0 YAR5 viasraid Port 2 ID 2 DMA: Off OtherPeripheral : Promise RAID Console 1.00 fasttx2k Port 3 ID 4 DMA: Off you need to sort that lot out first! its a driver issue! put both hard drives on 1 ide cable on primary channel as master/slave (change the jumpers on the back of drives to this!) put both cd/rom drives on 1 cable on secondary channel as master/slave (change the jumpers on the back of drives to this!) ============================================================= 1. Running Programs Make sure you quit all running background programs, such as anti-virus software. Windows 95 Users Use the Ctrl-Alt-Del function to quit all the programs using the Task Manager, EXCEPT for the Explorer, systray, and your recording software Windows 98/ME Users Select [Start] -> [Run], then input "msconfig". Disable everything under the [Startup] tab, except "system tray'. Windows 2000/XP Users Open the Task Manager, then select the program/s under the [Application] tab, then click [End Task]. 2. Drive Connection Other devices may be interfering with the CD-R/RW drive. Disconnect all other removable devices, then try recording again. If there is still a problem, try the following. Optimal Hardware Configuration All hard drives are placed on the Primary IDE, check that the drives are correctly set as master/slave. CD-ROM/CD-R/RW drives are placed on the Secondary IDE, set the recording drive as the "master". If you are using a USB or IEEE devices, disconnect them. Update your chipset Windows 95/98/ME Users Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click to open [Hard Disk Controllers]. You will find: the Primary IDE Channel controller, the Secondary IDE Channel controller and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates. Windows NT/2000/XP Users Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller, and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates. Configure Windows Make sure that your operating system has been fully updated. Visit the Microsoft website to acquire these updates. 3. ASPI Manager Check your ASPI layer configuration. Your recording program is likely to use the standard windows ASPI layer, which has been replaced by another ASPI layer of yet another recording program. Make sure you have the original windows ASPI layer in use and retry. If the problem persists, contact the drive maker. 4. DMA Settings Setting DMA mode: Windows 95/98/ME Users Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click on [CD-ROM]. This will expand to show the CD drives on your system. Right click on a drive and select [Properties] from the menu. Click on the [Settings] tab and check that the [DMA] option is enabled. Repeat this procedure for the remaining CD drives. Win NT/2000/XP Users Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller. Complete the following procedure: Right click on the Primary IDE controller and select [Properties] from the menu. Select the [Advanced Settings] tab. Check that the [Transfer Mode] for both devices is set to [DMA if available]. Repeat this for Secondary IDE controller. Note: In some cases older CD-ROM drives will not support DMA mode. In that case please set both devices to PIO mode. 5. Disc Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following. Use a different blank, recordable disc. Use a different manufacturer's disc. Ensure the disc is clean before recording: Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution. Wipe the disc from the center to the edge of the disc. Dry the disc completely. Error during file verification If an error occurred when the files were being verified, record the same files again using a different disc. Read error when copying a disc When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty. Try cleaning the disc. Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution. Wipe the disc from the center to the edge of the disc. Dry the disc completely. Try using a different source drive. To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray. Select the drive you wish to use from the drop-down menu. Insert your disc into the new drive. Try using copying the disc using one drive as both the source and destination drive. When you use your recorder to both read and write to your disc, B's Recorder GOLD creates an image file of the entire disc to your hard drive and then copies that temporary file onto your blank disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable. If the problem persists, contact the drive maker. 6. Drive If you have tried Actions 1 through 5 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.