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Nero 6Ultra edition burn problem.

Discussion in 'DVDR' started by torrok, Jul 11, 2004.

  1. IMyself

    IMyself Member

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    How do I tell which drive is which? One's my main HDD with my OS system. I don't want to uninstall that, do i?

    (Spot the n00b ;) )

    [13:14:42] NeroVision DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    [13:14:42] NeroVision DiskPeripheral : Maxtor 6Y120P0 atapi Port 0 ID 1 DMA: Off
     
  2. Veblin

    Veblin Active member

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    Your Primary Master is your Main HDD. I beleive it is the first one listed. You can find all this in the Device Manager. Yes you can uninstall drives and IDE channels and many other things because after you reboot Windows it will reinstall those devices for you. In some cases you have to reboot twice.

    If Windows really needs it to operate it will put it back and will often fix whatever problem that device was having.
     
  3. IMyself

    IMyself Member

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    Thanks. Any idea what sort of errors would have made it switch off? By the look of it, the drive that's not on DMA is my secondary 120GB hdd, where all my avi files are. I have done a lot of stuff recently, and really need to defrag, (as I had to clear 25GBs of space on my main drive the other day). I also installed Winxp SP2 and updated Nero. Everything was fine until last night. Weird...


    Alrighty....uninstalled the drive...didn't sort it. uninstalled the IDE controller...didn't work. Checked BIOS and discovered my secondary drive wasn't showing at all (even though I could access it through windows). So, turned that on to automatic detection and now it works. Testing to see if Nero works on a burn now, but don't hold out much hope. Still no idea why BIOS switched to OFF.
     
    Last edited: Jul 13, 2004
  4. IMyself

    IMyself Member

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    Nope, still not working. DMA hasn't been affected this time.


    0:20:50] NeroVision Properties of your project:
    [00:20:50] NeroVision Aspect ratio: Automatic
    [00:20:50] NeroVision Video mode: PAL
    [00:20:50] NeroVision Quality: Automatic
    [00:20:50] NeroVision Used disc space: 1.54 GB
    [00:20:50] NeroVision Your project contains the following:
    [00:20:50] NeroVision Number of titles: 1
    [00:20:50] NeroVision 1. Title 1 (Video Title, 1h 48m 01s, 10 chapters)
    [00:20:50] NeroVision Video mode: PAL
    [00:20:50] NeroVision Aspect ratio: 4:3
    [00:20:50] NeroVision Quality: Super long play (1691 kbps)
    [00:20:50] NeroVision Resolution: 352 x 576 (Half D1)
    [00:20:50] NeroVision Number of menus: 1
    [00:20:50] NeroVision - Menu for Title 1 (5 pages)
    [00:20:50] NeroVision [00:20:50] NeroVision Windows XP 5.1
    [00:20:50] NeroVision IA32
    [00:20:50] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02
    [00:20:50] NeroVision ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 20:18:06
    [00:20:50] NeroVision Nero API version: 6.3.1.17
    [00:20:50] NeroVision Using interface version: 6.3.1.11
    [00:20:50] NeroVision Installed in: C:\Program Files\Ahead\Nero\
    [00:20:50] NeroVision Application: ahead\NeroVision
    [00:20:50] NeroVision === Scsi-Device-Map ===
    [00:20:50] NeroVision DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    [00:20:50] NeroVision DiskPeripheral : Maxtor 6Y120P0 atapi Port 0 ID 1 DMA: On
    [00:20:50] NeroVision CdRomPeripheral : TOSHIBA DVD-ROM SD-R5112 atapi Port 1 ID 0 DMA: On
    [00:20:50] NeroVision CdRomPeripheral : HL-DT-ST RW/DVD GCC-4480B atapi Port 1 ID 1 DMA: On
    [00:20:50] NeroVision === CDRom-Device-Map ===
    [00:20:50] NeroVision TOSHIBA DVD-ROM SD-R5112 F: CDRom0
    [00:20:50] NeroVision HL-DT-ST RW/DVD GCC-4480 E: CDRom1
    [00:20:50] NeroVision =======================
    [00:20:50] NeroVision AutoRun : 1
    [00:20:50] NeroVision Excluded drive IDs:
    [00:20:50] NeroVision WriteBufferSize: 74448896 (0) Byte
    [00:20:50] NeroVision ShowDrvBufStat : 0
    [00:20:50] NeroVision BUFE : 0
    [00:20:50] NeroVision Physical memory : 510MB (523248kB)
    [00:20:50] NeroVision Free physical memory: 195MB (200668kB)
    [00:20:50] NeroVision Memory in use : 61 %
    [00:20:50] NeroVision Uncached PFiles: 0x0
    [00:20:50] NeroVision Use Static Write Speed Table: 0
    [00:20:50] NeroVision Use Inquiry : 1
    [00:20:50] NeroVision Global Bus Type: default (0)
    [00:20:50] NeroVision Check supported media : Disabled (0)
    [00:20:50] NeroVision 14.7.2004
    [00:20:50] NeroVision NeroAPI
    [00:20:50] NeroVision Existing drivers:
    [00:20:50] NeroVision File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 15:07:32
    [00:20:50] NeroVision File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 02/11/2002 09:53:04
    [00:20:50] NeroVision File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 03:02:00 (Prassi/Veritas driver for win 2K)
    [00:20:50] NeroVision Registry Keys:
    [00:20:50] NeroVision HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Jul 13, 2004
  5. Veblin

    Veblin Active member

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    I can't really make out anything else from those NeroVision Log's. It would be more helpful if you were to try burning your project with Nero Burning Rom. Then you will get a log like what torrok had above. I find those much easier to look at and find the problem because they give more information.
     
  6. fasfrank

    fasfrank Active member

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    You have question marks for your driver version:

    [00:20:50] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?,

    That can't be a good thing! Go here for this driver:

    http://www.nero.com/us/631940733573829.html

    I don't know if you even have Burning ROM. Nero comes in various flavors and I think you may have Express only, as indicated by the program version. Normally, if you were using the full Nero 6 program package, you would be using NeroVision Express 2. If that was the case then your Express version number would be something like 2.1.2.16, and not the number you are showing. Where did you get your Nero from?

    It really does not look like the burn process even came close to starting...no disc info, no file sorting, no DAO, no error messages.
    This log file is not actually an error message, however it is where error messages can be found. In your case there aren't any. What your log does not show kinda tells the story though.

    Your transfer mode will switch from DMA to PIO after a certain number of read errors with that device so if it's your hard drive that switched then there might be a problem there, or at any rate this could indicate that your Nero installation may be corrupted and missing files, like the driver. You may want to consider removing and re-installing Nero.
     
  7. IMyself

    IMyself Member

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    OK. I've encoded the avi files using Cucusoft avi to dvd converter, then ran the files through ifoedit. I then successfully burnt them to disc using Nero Burning Rom. So it looks like the problem is with NeroVision Express. Doing it this way takes 4-8 hours encoding through Cucusoft, though, which is why I prefer NeroVision Express. Any idea as to why it would start doing this? I'm using Nero 6 Ultra, with all the recent updates installed - well, apart from InCD, which I took off yesterday. My Nero Vision Express is NeroVision Express 2 version 2.1.2.16.


    Here's the log of the burn using Nero Burning ROM:



    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 20:18:06
    Nero version: 6.3.1.17
    Recorder: <TOSHIBA DVD-ROM SD-R5112>Version: 1031 - HA 1 TA 0 - 6.3.1.17
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <HL-DT-ST RW/DVD GCC-4480B>Version: C104 - HA 1 TA 1 - 6.3.1.17
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6Y120P0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : TOSHIBA DVD-ROM SD-R5112 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST RW/DVD GCC-4480B atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    TOSHIBA DVD-ROM SD-R5112 F: CDRom0
    HL-DT-ST RW/DVD GCC-4480 E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (523248kB)
    Free physical memory: 121MB (124872kB)
    Memory in use : 76 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.7.2004
    UDF/ISO compilation
    08:49:51 #1 Phase 112 File dlgbrnst.cpp, Line 1845
    DVD-Video files reallocation started

    08:49:51 #2 Text 0 File DVDVideoCompilation.cpp, Line 543
    Content of VIDEO_TS.IFO has been modified

    08:49:51 #3 Text 0 File DVDVideoCompilation.cpp, Line 543
    Content of VIDEO_TS.BUP has been modified

    08:49:51 #4 Text 0 File DVDVideoCompilation.cpp, Line 543
    Content of VTS_01_0.IFO has been modified

    08:49:51 #5 Text 0 File DVDVideoCompilation.cpp, Line 543
    Content of VTS_01_0.BUP has been modified

    08:49:51 #6 Phase 113 File dlgbrnst.cpp, Line 1845
    DVD-Video files reallocation completed

    08:49:51 #7 Text 0 File Isodoc.cpp, Line 6065
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    08:49:51 #8 Phase 111 File dlgbrnst.cpp, Line 1845
    DVD-Video files sorted

    08:49:51 #9 Text 0 File Reader.cpp, Line 118
    Reader running

    08:49:51 #10 Text 0 File Writer.cpp, Line 124
    Writer TOSHIBA DVD-ROM SD-R5112 running

    08:49:51 #11 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    08:49:51 #12 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    08:49:51 #13 Text 0 File Burncd.cpp, Line 3172
    Turn on Disc-at-once, using DVD media

    08:49:51 #14 Text 0 File DlgWaitCD.cpp, Line 245
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1516527 (337:00.27, 2961MB)

    08:49:51 #15 Text 0 File DlgWaitCD.cpp, Line 257
    Write in overburning mode: NO (enabled: CD)

    08:49:51 #16 Text 0 File DlgWaitCD.cpp, Line 2137
    Recorder: TOSHIBA DVD-ROM SD-R5112, Media type: DVD-R
    Disc Manufacturer: AN32 -
    Disc Application Code: 64, Disc Physical Code: 193

    08:49:51 #17 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    08:49:51 #18 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1516528 (1516528) = #1516528/337:0.28
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1516528 blocks [TOSHIBA DVD-ROM SD-R5112]
    --------------------------------------------------------------

    08:49:51 #19 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [TOSHIBA DVD-ROM SD-R5112] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3105849344, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1516528 | lead-out | 1 | 0x00 | 0x41

    08:49:52 #20 Phase 24 File dlgbrnst.cpp, Line 1845
    Caching of files started

    08:49:52 #21 Text 0 File Burncd.cpp, Line 4182
    Cache writing successful.

    08:49:52 #22 Phase 25 File dlgbrnst.cpp, Line 1845
    Caching of files completed

    08:49:52 #23 Phase 36 File dlgbrnst.cpp, Line 1845
    Burn process started at 4x (5,540 KB/s)

    08:49:52 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    08:49:52 #25 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 9:32,445 (572445ms) -> OK

    08:49:52 #26 Text 0 File DVDR.cpp, Line 1879
    Recording mode: Sequential Recording Mode

    08:49:52 #27 Text 0 File Mmc.cpp, Line 20401
    Set BUFE: supported -> ON

    08:49:52 #28 Text 0 File DVDR.cpp, Line 2020
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    08:49:52 #29 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    09:28:38 #30 Text 0 File WriterStatus.cpp, Line 115
    <TOSHIBA DVD-ROM SD-R5112> start writing Lead-Out at LBA 1516528 (1723F0h), lenght 0 blocks

    09:28:38 #31 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    09:28:38 #32 Text 0 File DVDR.cpp, Line 2256
    EndDAO: Last written address was 1516527

    09:29:50 #33 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    09:29:50 #34 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    09:29:50 #35 Phase 37 File dlgbrnst.cpp, Line 1845
    Burn process completed successfully at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 15:07:32
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 02/11/2002 09:53:04
    File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 03:02:00 (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2149 (xpsp_sp2_rc2.040610-1520), size=95360 bytes, created 11/07/2004 01:32:25 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
    Last edited: Jul 14, 2004
  8. IMyself

    IMyself Member

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    Fasfrank, downloaded and updated the driver. Trying NeroVision Express again.
     
    Last edited: Jul 14, 2004
  9. Veblin

    Veblin Active member

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    C:\Program Files\Ahead\nero\Wnaspi32.dll
     
  10. IMyself

    IMyself Member

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    Thanks, Veblin. After digging around, I managed to find the folder. Trying to encode and burn using Vision Express 2, which should take approx. 2 hours. Will post the logs here when it's done, or shows up an error.


    Incidentally, I don't know why it was showing a very old driver, as the one in the Nero folder was from 2002-3 or so, not 1997!! Could it have something to do with my old Nero 5 installation? I'm sure I removed it when installing Nero 6.

    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02
     
    Last edited: Jul 14, 2004
  11. Veblin

    Veblin Active member

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    I'm not sure just replacing that driver is going to help with your NeroVision. We will see.

    If it doesn't work then I would think that the best thing to do would be to completely uninstall Nero.
    Make sure you have your serial#.
    Reboot the computer.

    Download and run the all the Nero Clean Tools from this page.
    http://www.nero.com/us/631938356101755.html
    When you have run all the Clean Tools, then Reboot again and reinstall Nero.

    Install package 1,2 and 4.
    http://www.nero.com/us/nero-up.php
    You probably already have downloaded them, but you might want to download package 2 again because that is the one with NeroVision Express 2.

    See what happens.
     
    Last edited: Jul 14, 2004
  12. IMyself

    IMyself Member

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    Well, this is most odd. Having changed the driver and reinstalled NeroVision Express 2, everything seems to be ok again. NeroVision Express 2 is working properly, converting and burning without error. Is it possible one of my uninstalls removed the driver for Nero?



    1 hour and 29 minutes to convert and burn my avi files to DVD. So much better than the 4-8 hours converting and burning it takes when NeroVision Express 2 isn't working.


    Nope, it's gone again. It happens when I try to burn a particular film. Could it be corrupt avi files?

    Just noticed this in the log file:


    [11:40:51] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02

    So, even though I've replaced the driver, it's still going back to a driver from god only knows where. The correct driver is in the Nero folder.
     
    Last edited: Jul 14, 2004
  13. ccampbell

    ccampbell Regular member

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    Hi IMyself,

    What version of NeroVision do you have? The Log file fails to indicate this. You should make sure you have the latest NeroVision Express 2.1.2.16, if not, please upgrade this first to see if it resolves your issue.

    Also, it looks like you have or had the Sonic RecordNow software installed on your system. IF you still have it installed, try uninstalling it. And then look for the below driver and rename it with a .bac extenions. This is known to cause intermitant probelms with Nero and other recording programs.

    'PXHELP20.SYS'

    Rename to: PXHELP20.BAC

    If you still have problems, please attach the full NeroVision Log file, as this is not the complete file. IT fails to show any of the conversions or even the start of the burn process. At the end of the write attempt, it will ask you if you wish to save the NeroVision Log file, save this and send append to your posting.

    Regards,

    Craig
     
  14. IMyself

    IMyself Member

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    Ahhh...I do have SonicNow installed. I have the latest version of NeroVision Express 2, too. I'll uninstall SonicNow right now.
     
  15. IMyself

    IMyself Member

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    Uhh...I don't appear to have that driver anywhere on my HDD. Where should it be?
     
  16. ccampbell

    ccampbell Regular member

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    You are not able to locate it by doing a search for the file name?

    I believe they store the driver in your C:\Windows\System32 folder

    It's been a while since I had to deal with that driver, but that is the logical place for it to be located.

    Regards,

    Craig
     
  17. IMyself

    IMyself Member

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    Searched all files and folders for it, just looked in the folder you suggested. It's not there.

    On a more positive note, NeroVision Express is burning properly again. I think it could have been a corrupt avi file causing the problem, as it did it on one certain file.
     
    Last edited: Jul 14, 2004
  18. ccampbell

    ccampbell Regular member

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    Just talked with one of our Tech's, and he reminded me the problem was actually with an executable file that was left behind that worked with the .SYS file.

    Look for the file: tfswctrl.exe

    Delete this from your system and you'll not need to work about the 'PXHELP20.SYS' driver.

    Regards,

    Craig
     
  19. IMyself

    IMyself Member

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    Thanks for that, Craig. I don't appear to have that exe file, either. NeroVision Express appears to be ok now. Will see if it starts acting up again, though.
     

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