Hi looking for a fix to a problem I have been having, I'm running NERO 6 and I keep getting a buffer underrun problem. I'm just wondering how I get this fixed. I was first trying to use DVDShrink but it failed then I tried nero to see if it was the writing software and it appears so. This is a new burner, a Plextor PX-712SA (SATA cables), new MSI NEO4 motherboard with a 64 Atholon and 1GB of DDR. This is a newly formated hard drive (and I have defraged). The buffer underrun protection is turned on in NERO. I did use this version of NERO on my old computer and had no issues with it. The disk I'm using are TDK DVD-R (never had a problem with them before). If you need any more info let me know... Thanks for all the help out there. Here is the error message from DVDShrink (using Nero as the burn program): Burn underrun Failed at 8X Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'c:\nero6\Nero\Wnaspi32.dll': Ver=2.0.1.56, size=163910 bytes, created 4/2/2003 8:13:44 AM Nero API version: 6.0.0.0 Using interface version: 6.3.1.4 Installed in: c:\nero6\Nero\ Application: ahead\Nero - Burning Rom Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05 - HA 1 TA 0 - 6.0.0.0 Adapter driver: <nvatabus> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : Maxtor 7Y250P0 nvatabus Port 0 ID 0 DMA: ? DiskPeripheral : ST380021A nvatabus Port 0 ID 1 DMA: ? CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 0 DMA: ? ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 thanks, Andrew
we need your whole log your nero is too old update it newest is 6.6.0.16 Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05 firware is old 1.07 is newest get it here http://www.plextor.com/english/support/downloads/firm_712.htm Bus Type : default (0) -> ATAPI, detected: ? make sure all drivers are updated in your system DiskPeripheral : Maxtor 7Y250P0 nvatabus Port 0 ID 0 DMA: ? DiskPeripheral : ST380021A nvatabus Port 0 ID 1 DMA: ? CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 0 DMA: ? dma should be on go here for a guide http://home.comcast.net/~bbmayo/FAQ.htm try burning at 4x peace
Thanks for the help but unfortunatly it didn't seem to work, I updated NERO and updated the firware plextor file. The DMA was something that caught my eye earlier, when i went into the device manger files and tried to change the controller's DMA settings there was none, it just has the title NVIDIA nForce4 ADMA controller prop. the tabs are general, primary channel, secondary channel, driver, resource. under primary channel it has the burner and it says under transfer mode: "serial ATA generation1 1.5G" and the "let BIOS select transfer mode" is checked. So I'm still at a loss for what's going on. After the new software and firware I get this as the NERO error message: Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Nero\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM Nero version: 6.6.0.3 (Nero Express) Recorder: <PLEXTOR DVDR PX-712A> Version: 1.07 - HA 1 TA 0 - 6.6.0.3 Adapter driver: <nvatabus> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <PLEXTOR DVDR PX-712A >Version: 1.07 - HA 1 TA 0 - 6.6.0.3 Adapter driver: <nvatabus> HA 1 === Scsi-Device-Map === DiskPeripheral : Maxtor 7Y250P0 nvatabus Port 0 ID 0 DMA: Off DiskPeripheral : ST380021A nvatabus Port 0 ID 1 DMA: Off CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 0 DMA: Off === CDRom-Device-Map === PLEXTOR DVDR PX-712A E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1048048kB) Free physical memory: 613MB (628000kB) Memory in use : 40 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 2.9.2005 ISO compilation 6:46:56 PM #1 Text 0 File Isodoc.cpp, Line 6168 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 6:46:56 PM #2 Text 0 File Reader.cpp, Line 127 Reader running 6:46:56 PM #3 Text 0 File Writer.cpp, Line 122 Writer PLEXTOR DVDR PX-712A running 6:46:56 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286 First writeable address = 0 (0x00000000) 6:46:56 PM #5 Text 0 File Burncd.cpp, Line 3151 Turn on Disc-at-once, using DVD media 6:47:17 PM #6 Text 0 File DlgWaitCD.cpp, Line 256 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 232377 ( 51:38.27, 453MB) 6:47:17 PM #7 Text 0 File DlgWaitCD.cpp, Line 268 Write in overburning mode: NO (enabled: CD) 6:47:17 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309 Recorder: PLEXTOR DVDR PX-712A, Media type: DVD-R Disc Manufacturer: TTG02 - Disc Application Code: 64, Disc Physical Code: 193 6:47:17 PM #9 Text 0 File DlgWaitCD.cpp, Line 430 >>> Protocol of DlgWaitCD activities: <<< ========================================= Insert the disc to write to. (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW.) 6:47:17 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 232528 (232528) = #232528/51:40.28 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 232528 blocks [PLEXTOR DVDR PX-712A] -------------------------------------------------------------- 6:47:19 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1040 Prepare recorder [PLEXTOR DVDR PX-712A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 476217344, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 232528 | lead-out | 1 | 0x41 | 0x00 6:47:19 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 6:47:20 PM #13 Text 0 File Burncd.cpp, Line 4038 Cache writing successful. 6:47:20 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 6:47:20 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 8x (11,080 KB/s) 6:47:20 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 6:47:20 PM #17 Text 0 File DVDR.cpp, Line 2248 Recording mode: Sequential Recording Mode for Multisession 6:47:20 PM #18 Text 0 File Mmc.cpp, Line 21025 Set BUFE: BURN-Proof -> ON 6:47:20 PM #19 Text 0 File DVDR.cpp, Line 2389 Start write address at LBA 0 DVD high compatibility mode: Yes 6:47:20 PM #20 Text 0 File Cdrdrv.cpp, Line 8315 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 6:47:20 PM #21 Text 0 File DVDR.cpp, Line 5154 Drive: PLEXTOR DVDR PX-712A Book Type request: DVD-ROM Book Type setting not supported for the loaded disc type 6:47:21 PM #22 SCSI -1066 File Cdrdrv.cpp, Line 1430 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0A900000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x24 0x00 6:47:21 PM #23 CDR -1013 File Writer.cpp, Line 311 Buffer underrun PLEXTOR DVDR PX-712A\H1 T0 6:47:21 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 6:47:21 PM #25 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 6:47:21 PM #26 Text 0 File DVDR.cpp, Line 2632 EndDAO: Last written address was 31 6:47:21 PM #27 Phase 133 File dlgbrnst.cpp, Line 1832 Writing short lead-out 6:48:52 PM #28 Text 0 File DVDR.cpp, Line 5154 Drive: PLEXTOR DVDR PX-712A Book Type request: DVD+R Book Type setting not supported for the loaded disc type 6:48:52 PM #29 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\nvatabus.sys': Ver=5.10.2600.0479 built by: WinDDK, size=87936 bytes, created 12/7/2004 1:15:54 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) Hope there might be some more info in here for you to help me with, Thanks, Andrew
Nero version: 6.6.0.3 nero still needs updated 6.6.0.16 is newest DiskPeripheral : Maxtor 7Y250P0 nvatabus Port 0 ID 0 DMA: Off DiskPeripheral : ST380021A nvatabus Port 0 ID 1 DMA: Off CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 0 DMA: Off dma is still off a guide http://home.comcast.net/~bbmayo/FAQ.htm nsert the disc to write to. (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW.) try a different disc(brand name) like verbatim, taiyo yuden, sony Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 232377 ( 51:38.27, 453MB) hmm what are you trying to copy thats a small file Book Type request: DVD+R Book Type setting not supported for the loaded disc type nero is still not understanding the media update nero 6:48:52 PM #29 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 8x (11,080 KB/s) try 4x also make sure all drivers are updated for your system, motherboard chipset, sata drivers, ide drivers etc go here for motherboard support http://www.msicomputer.com/support/TechSupport.asp also edit your nero key off your post it starts with 1A23 at the top of last post peace
