Hi everyone I'm tony, I hope this question is in the correct forum I don't want to annoy anyone with my first post. Basically I will try to describe the problem as detailed as possible and i really hope somebody can help me. When burning audio and data cd's and using a variety of media (including cheap to expensive) Nero (both express and burning rom) doesn't go further than 3-4% and then it freezes. However when i press stop it freezes further, the cd keeps on spinning, my system crashes and i have to perform a manual restart. I am using an external dvd writer connected to usb 2.0 via a notebook card. I am not using any other usb devices or running anything unneccesary in the back ground that takes up power or memory. I also did a search on similar questions and the problem is not the one where nero keeps sending the scci thing (sorry i don't remember exactly) everything loads up fine, the cache is loaded, burning starts and then it freezes, I am using windows xp with service pack 2. Also, every now and then it seems to work perfectly (both on 48x and 40x) for example yesterday i succesfully burned 2 audio cd's in succession, the third failed with this problem. I really hope someone can help me, I will be so so grateful as I'm a bit silly with computers and don't know what to do thank you very much in advance Tony
hi, welcome to the forum. pls post your Nero log, which lives on c:\program files\ahead\nero\nerohistory.log, and paste the LAST section here (the sections are separated by "====== Nero Burning History ======" or something similar. but DO NOT post your serial number which usually begins with '1A21' or similar....
Hi, thanks so much for replying, this is the log (i think), i hope you can help Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 23/12/1997 01:23:24 ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 16:33:44 Nero version: 6.3.1.25 Recorder: <PHILIPS ED16DVDS> Version: J5S5 - HA 2 TA 0 - 6.3.1.25 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ? Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <QSI DVD/CDRW SBW-081>Version: NXA5 - HA 1 TA 0 - 6.3.1.25 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : FUJITSU MHN2200AT atapi Port 0 ID 0 DMA: On CdRomPeripheral : QSI DVD/CDRW SBW-081 atapi Port 1 ID 0 DMA: Off === CDRom-Device-Map === QSI DVD/CDRW SBW-081 D: CDRom0 PHILIPS ED16DVDS E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 39845888 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 247MB (253424kB) Free physical memory: 156MB (160392kB) Memory in use : 36 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 3.10.2005 Audio CD 05:14:24 #1 CDADOC -1 File Cdadoc.cpp, Line 1508 Audio item log info: Audio document burn settings: ============================= Burn mode: DAO, CD Text: On, Cache disk or network files: No, Cache small files: No, Cache files smaller than 65536 bytes. Audio Multisession: No List of audio tracks: ===================== Track 01: Length: 03:36.72, Pause frames: 150, Filters: 0, Name: '01 twelve hour turn - water under bridges.mp3'. Track 02: Length: 03:42.24, Pause frames: 150, Filters: 0, Name: '02 twelve hour turn - sleep comes early for you.mp3'. Track 03: Length: 05:15.22, Pause frames: 150, Filters: 0, Name: '03 twelve hour turn - like a cool breeze blowing through you.mp3'. Track 04: Length: 03:46.34, Pause frames: 150, Filters: 0, Name: '04 twelve hour turn - dance like everyone is watching.mp3'. Track 05: Length: 04:48.09, Pause frames: 150, Filters: 0, Name: '05 twelve hour turn - the dream of youth.mp3'. Track 06: Length: 05:04.02, Pause frames: 150, Filters: 0, Name: '06 twelve hour turn - manifest density.mp3'. Track 07: Length: 03:36.37, Pause frames: 150, Filters: 0, Name: '07 twelve hour turn - no tomorrow.mp3'. Track 08: Length: 04:22.41, Pause frames: 150, Filters: 0, Name: '08 twelve hour turn - i was raised to break.mp3'. Track 09: Length: 05:48.15, Pause frames: 150, Filters: 0, Name: '09 twelve hour turn - don't let the music die and don't repl.mp3'. Total size: 40:18.31 05:14:24 #2 Phase 90 File dlgbrnst.cpp, Line 1855 Buffer Underrun Protection activated 05:14:25 #3 Text 0 File Reader.cpp, Line 126 Reader running 05:14:25 #4 Text 0 File AudioCompilationImpl.cpp, Line 817 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 05:14:25 #5 Text 0 File Writer.cpp, Line 124 Writer PHILIPS ED16DVDS running 05:14:25 #6 Text 0 File Burncd.cpp, Line 3152 Turn on Disc-at-once, using CD-R/RW media 05:14:25 #7 Text 0 File DlgWaitCD.cpp, Line 247 Last possible write address on media: 359848 ( 79:59.73) Last address to be written: 181230 ( 40:18.30) 05:14:25 #8 Text 0 File DlgWaitCD.cpp, Line 259 Write in overburning mode: NO (enabled: CD) 05:14:25 #9 Text 0 File DlgWaitCD.cpp, Line 2162 Recorder: PHILIPS ED16DVDS; CDR code: 00 97 28 26; OSJ entry from: Multi Media Masters && Machinary SA ATIP Data: Special Info [hex] 1: D0 00 A0, 2: 61 1C 1A (LI 97:28.26), 3: 4F 3B 4A (LO 79:59.74) Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid) 05:14:25 #10 Text 0 File DlgWaitCD.cpp, Line 420 >>> Protocol of DlgWaitCD activities: <<< ========================================= 05:14:25 #11 Text 0 File ThreadedTransferInterface.cpp, Line 813 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (01 twelve hour turn - water under bridges.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16272 (16272) = #16272/3:36.72 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16272 blocks [PHILIPS ED16DVDS ] 1: TRM_AUDIO_NOPRE (02 twelve hour turn - sleep comes early for you.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16674 (16674) = #16674/3:42.24 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16674 blocks [PHILIPS ED16DVDS ] 2: TRM_AUDIO_NOPRE (03 twelve hour turn - like a cool breeze blowing through you.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 23647 (23647) = #23647/5:15.22 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 23647 blocks [PHILIPS ED16DVDS ] 3: TRM_AUDIO_NOPRE (04 twelve hour turn - dance like everyone is watching.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16984 (16984) = #16984/3:46.34 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16984 blocks [PHILIPS ED16DVDS ] 4: TRM_AUDIO_NOPRE (05 twelve hour turn - the dream of youth.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21609 (21609) = #21609/4:48.9 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21609 blocks [PHILIPS ED16DVDS ] 5: TRM_AUDIO_NOPRE (06 twelve hour turn - manifest density.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 22802 (22802) = #22802/5:4.2 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 22802 blocks [PHILIPS ED16DVDS ] 6: TRM_AUDIO_NOPRE (07 twelve hour turn - no tomorrow.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16237 (16237) = #16237/3:36.37 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16237 blocks [PHILIPS ED16DVDS ] 7: TRM_AUDIO_NOPRE (08 twelve hour turn - i was raised to break.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19691 (19691) = #19691/4:22.41 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19691 blocks [PHILIPS ED16DVDS ] 8: TRM_AUDIO_NOPRE (09 twelve hour turn - don't let the music die and don't repl.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 26115 (26115) = #26115/5:48.15 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 26115 blocks [PHILIPS ED16DVDS ] -------------------------------------------------------------- 05:14:26 #12 Text 0 File ThreadedTransferInterface.cpp, Line 984 Prepare recorder [PHILIPS ED16DVDS ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 9: 1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 38624544, ISRC "" 2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 38624544 38977344 78194592, ISRC "" 3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 78194592 78547392 134165136, ISRC "" 4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 134165136 134517936 174464304, ISRC "" 5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 174464304 174817104 225641472, ISRC "" 6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 225641472 225994272 279624576, ISRC "" 7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 279624576 279977376 318166800, ISRC "" 8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 318166800 318519600 364832832, ISRC "" 9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 364832832 365185632 426608112, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ -150 | lead-in | 0 | 0x00 | 0x01 -150 | 1 | 0 | 0x00 | 0x21 0 | 1 | 1 | 0x00 | 0x21 16272 | 2 | 0 | 0x00 | 0x21 16422 | 2 | 1 | 0x00 | 0x21 33096 | 3 | 0 | 0x00 | 0x21 33246 | 3 | 1 | 0x00 | 0x21 56893 | 4 | 0 | 0x00 | 0x21 57043 | 4 | 1 | 0x00 | 0x21 74027 | 5 | 0 | 0x00 | 0x21 74177 | 5 | 1 | 0x00 | 0x21 95786 | 6 | 0 | 0x00 | 0x21 95936 | 6 | 1 | 0x00 | 0x21 118738 | 7 | 0 | 0x00 | 0x21 118888 | 7 | 1 | 0x00 | 0x21 135125 | 8 | 0 | 0x00 | 0x21 135275 | 8 | 1 | 0x00 | 0x21 154966 | 9 | 0 | 0x00 | 0x21 155116 | 9 | 1 | 0x00 | 0x21 181231 | lead-out | 1 | 0x00 | 0x01 05:14:28 #13 Phase 36 File dlgbrnst.cpp, Line 1855 Burn process started at 48x (7,200 KB/s) 05:14:28 #14 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0 05:14:28 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #16422 05:14:28 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #33246 05:14:28 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #57043 05:14:28 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #74177 05:14:28 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #95936 05:14:28 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #118888 05:14:28 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #135275 05:14:28 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #155116 05:14:28 #23 Text 0 File Mmc.cpp, Line 16038 StartDAO : CD-Text - On 05:14:28 #24 Text 0 File Mmc.cpp, Line 20660 Set BUFE: supported -> ON , Generic write control : ON 05:14:28 #25 Text 0 File Mmc.cpp, Line 16327 CueData, Len=160 21 00 00 41 00 00 00 00 21 01 00 00 00 00 00 00 21 01 01 00 00 00 02 00 21 02 00 00 00 03 26 48 21 02 01 00 00 03 28 48 21 03 00 00 00 07 17 15 21 03 01 00 00 07 19 15 21 04 00 00 00 0c 28 2b 21 04 01 00 00 0c 2a 2b 21 05 00 00 00 10 1d 02 21 05 01 00 00 10 1f 02 21 06 00 00 00 15 13 0b 21 06 01 00 00 15 15 0b 21 07 00 00 00 1a 19 0d 21 07 01 00 00 1a 1b 0d 21 08 00 00 00 1e 03 32 21 08 01 00 00 1e 05 32 21 09 00 00 00 22 1c 10 21 09 01 00 00 22 1e 10 01 aa 01 01 00 28 12 1f 05:19:22 #26 Text 0 File WriterStatus.cpp, Line 115 <PHILIPS ED16DVDS > start writing Lead-Out at LBA 181231 (2C3EFh), lenght 0 blocks 05:19:27 #27 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 05:19:27 #28 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 0:00,000 (0ms) -> OK 05:19:27 #29 Phase 37 File dlgbrnst.cpp, Line 1855 Burn process completed successfully at 48x (7,200 KB/s) 05:19:28 #30 Text 0 File AudioCompilationImpl.cpp, Line 828 DRM: DRM burn session terminated. 05:19:28 #31 Text 0 File AudioCompilationImpl.cpp, Line 857 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 23/12/1997 02:02:46 File 'WNASPINT.DLL': Ver=V1.20, size=57344 bytes, created 04/02/2003 08:24:08 File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 04/08/2004 06:59:42 (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) thanks Tony
no worries, here goes... - too old, update to 6.6.0.16 (free) and if you got Burning Rom, stick to that, it's better than express - can't find any newer firmware, for instance i tried here - http://home.scarlet.be/~je482991/PCE/external.htm - i guess it's a real new burner - that question mark is ok as you said the burner's external.. - yup, Nero is too old to recognise your burner, so is having to guess - a-ha, there's one of your problems, DMA needs to be ON, fix via this - http://home.comcast.net/~bbmayo/FAQ.htm - just for info, always close down as many programs as you can prior to all burns - if ALL the suggestions don't work, try different media - i only ever do 16x max for audio and 24x max for data..
thanks a lot, i updated nero and was about to do the dma thing but i got scared - am i really supposed to uninstall both the primary and secondary ide channels? thanks for all you help, so much Tony
yeah, don't be worried, it sounds scarier than it is.. Windows will happily redetect them, upon next starting the computer, just the same as it detects new devices any other time..
just to say everything is fine now thank you very much for all your great help i appreciate it so much keep up the good work Tony
