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Problems with DVD ROM

Discussion in 'DVD-ROM drives' started by ChibiJa, Oct 5, 2005.

  1. ChibiJa

    ChibiJa Member

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    Ok, so today I put in a Firewire card in my computer, and I did move some stuff around but I did put everything back. Well for some reason my computer is saying that there's a problem with it. I've done a troubleshoot and sadly it did work. They suggested that I unistal then instal it again,

    The disk drives don't work. I went to the properties in 'My Computer', 'Hardware', then 'Device Manager'. And on my DVD ROM drive there's a yellow !. The error message says

    "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    Click Troubleshoot to start the troubleshooter for this device."

    I did the troubleshoot, but it didn't work.

    What the Troubleshoot said:
    "Uninstall and then reinstall your device.
    To resolve the problem that is causing Device Manager to show an error code for your device, try uninstalling and then reinstalling the device.

    To uninstall your device

    Open Device Manager.
    If the category for your device is not expanded, double-click the category.
    Under the category for your device, right-click the device that you want to uninstall, and then click Uninstall.
    In the Confirm Device Removal dialog box, click OK.
    Note

    To open Device Manager, click Start, click Control Panel, click Performance and Maintenance, and then click System. In the System Properties dialog box, click the Hardware tab, and then click Device Manager.
    Once you have removed your device, use the Add Hardware Wizard to reinstall it.

    To reinstall your device

    Close any open programs.
    Start the Add Hardware Wizard.
    Click Next, and wait for Windows to search for Plug and Play devices. Most new devices are Plug and Play, so you rarely need to go beyond this step.
    If no Plug and Play devices are found, a list of devices appears. Click Add a new hardware device, and then click Next.
    Click Install the hardware that I manually select from a list, and then click Next.
    In the Common hardware types list, click the appropriate device category, and then click Next.
    In the Manufacturers list, click the manufacturer of your device; in the Models list, click the model name.

    Or, click Have Disk if you have an updated or manufacturer-supplied driver to install for your device.
    Click Next, and then follow the wizard's instructions to complete the installation. "

    Well what I don't get is well I was having trouble before and it wanted me to put the Window XP CD in, and it took that. Why not now?
     
  2. ddp

    ddp Moderator Staff Member

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