Lite-on DVDRW SOHW-1693S: HELP! - Will read DVDs/DVDRs, not CDs/CDRs (Nero XPress's fault?)

Discussion in 'DVDR' started by crapshoot, Nov 8, 2005.

  1. crapshoot

    crapshoot Member

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    So I've been looking into this for a while and I cannot for the life of me figure out what the hell happened, or what to do about it. I really don't want to have to replace my burner. It's pretty sad if it got permanently fried.

    I was burning a cd with probably the worst burning software I've ever used - Nero Xpress. Earlier in the day I was trying to burn a video DVD, and it was lagging horribly. I never WAS able to successfully burn it, either.

    So later in the evening, I'm burning a data CD. at 100% write and 98% buffer, the program hangs. I have to force quit Nero XPress.

    So I immediately try again. But it can't tell that I have a blank CDR in there.
    I try another.
    I try a BURNED CDR. Nothing. No error message. I can hear the drive trying to read it, running in circles, yet the computer acts like I never put in a disc.
    Audio CD. Same deal.

    But a blank DVDR? Reads it fine. A video DVD? Fine.

    I'd give you guys a detailed readout of all my system information, but I'm afraid I have no friggin clue how to retrieve that. Let me know and I'll get you any details you need.

    I really hope someone here can help me out. If someone can crack this one, I'll owe him/her/them an eternal blood debt. For reals.

    Thanks so much guys.
     
  2. gwendolin

    gwendolin Senior member

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    If you have Nero prog (which I find excellent) then go to get system info which is in StartSmart and then post that. Cannot offer any advice really til we know comp and burner etc specs.
     
    Last edited: Nov 8, 2005
  3. crapshoot

    crapshoot Member

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    gwendolin: Thanks a lot, found the infotool no problem.

    Drive Information
    ------------------
    Drive : LITE-ON DVDRW SOHW-1693S
    Type : DVD±R/RW DL Recorder
    Firmware Version : KS04
    Buffer Size : 2 MB
    Date : 2005-03-29
    Serial Number
    Vendor Specific : 2005/03/29 20:26
    Drive Letter : D:\
    Location : 0:0
    Mechanism : Tray
    Read Speed : 48 X
    Write Speed : 48 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD-R DL : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-ROM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD-R DL : Yes
    Write DVD+R : Yes
    Write DVD+RW : Yes
    Write DVD+R DL : Yes
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

    Region Protection Control : RPC II
    Region : 1
    Changes User : 4
    Changes Vendor : 4

    Disc Information (D:\)
    -------------------
    Type : no disc inserted
    (note: I'd like to point out here that in fact I do have a disc inserted. Smashing Pumpkins: Rotten Apples audio CD.)


    Interface Information
    ---------------------
    Adapter 1
    ---------
    Description : Primary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: LITE-ON DVDRW SOHW-1693S
    Type : CD-Rom Drive
    DMA : On
    Autorun : On

    Adapter 2
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: ST3200826AS
    Type : Disk Drive
    DMA : On

    Adapter 3
    ---------
    Description : Primary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices

    Adapter 4
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : system32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices


    Software Information
    --------------------
    Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
    Country : United States
    Language : English
    ANSI Code Page : 1252
    OEM Code Page : 437
    DirectX : DirectX 9.0c


    Hardware Information
    --------------------
    CPU : Intel Pentium 4 CPU 3.20GHz 3200 MHz
    Bus Speed : 200 MHz
    Motherboard : ASUSTeK P5GD2-X
    System : System System Product Name
    BIOS : AMI 1001.005
    Memory : 1024 MB (37ns)
    Sound : C-Media Rear Panel Audio
    Video : RADEON X700 Series Secondary


    Lower Filters
    -------------
    Upper Filters
    -------------
    Driver : GEARAspiWDM
    Description : CDRom Class Filter Driver
    Version : 2.0.4.3
    Company : GEAR Software Inc.

    Video Codecs
    ------------
    Cinepak Codec by Radius : 1.10.0.11
    Intel 4|2|0 Video V2.50 : 5.1.2600.2180
    Intel Indeo(R) Video R3.2
    Intel Indeo(R) Video R3.2
    Intel Indeo® Video 4.5 : 4.51.16.03
    Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft H.263 Video Codec : 5.1.2600.2180
    Microsoft H.261 Video Codec : 5.1.2600.2180
    Indeo® video 5.10 : R.5.10.15.2.55
    VP60® Simple Profile : 6,0,6,4
    VP61® Advanced Profile : 6,0,6,4

    Audio Codecs
    ------------
    Microsoft IMA ADPCM CODEC : 4.00.0.0
    Microsoft ADPCM CODEC : 4.00.0.0
    Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
    Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
    DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
    Microsoft G.723.1 CODEC : 1.02.0.1
    Windows Media Audio : 4.02.0.0
    Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
    Indeo® audio software : 2.05.0.53
    Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
    MSN Messenger Audio Codec : 4.00.0.0
    NCT ALF2 CD Audio CODEC : 2.03.0.1
    Microsoft PCM Converter : 5.00.0.0


    ASPI Information
    ----------------
    System ASPI : ASPI is not installed

    Nero ASPI : ASPI is installed and working properly

    wnaspi32.dll : 2.0.1.74 164112 bytes November 02, 2004
     
  4. crapshoot

    crapshoot Member

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    I just popped in a DVD-R that I personally burned. This is what showed up under disc information:

    Disc Information (D:\)
    -------------------
    Type : DVD Video (DVD-R)
    Capacity : 0.67 GB
    Layers : 1
    Version : 5
    Disc Size : 12 cm
    Video Format : NTSC 4:3 (Mpeg 2, 720x480)
    Region(s) : All
    Play Time : 11 minutes (00:11:26)

    File System : ISO9660, UDF
    Title : EDCOLEDVD
    Date : 23 September 2005
    Publisher : n/a
    Application : SONIC SOLUTIONS IMAGESCRIPT



    Whereas any data CD, audio CD, CDR (blank or otherwise) will not be recognized at all.
     
  5. gwendolin

    gwendolin Senior member

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    It may be in there somewhere but I cant find it, which version of Nero are you using?
     
  6. gwendolin

    gwendolin Senior member

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  7. the1doit

    the1doit Member

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    i had a Lite-On. It broke. I replaced it with the warrenty. Got another from them, had continuous problems burning/reading/speed/ etc.. it sucked. I threw it away and bought a Sony, havent had a single problem.

    Tip: you get what you pay for when it comes to PC hardware.
     
  8. crapshoot

    crapshoot Member

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    I'm really not sure what version of Nero I was using, we've since uninstalled it. It was a really bare-bones Nero Xpress package. I just now installed a trial for Nero 7. Still not responding to CDs, though.

    I'll try updating the firmware, thanks, I'll get back to you once I've done that.
     
  9. crapshoot

    crapshoot Member

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    I updated the firmware to KS0B successfully.
    Same exact problem... Any other ideas? I really can't figure it out.
     
  10. creaky

    creaky Moderator Staff Member

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    let's have LAST section of your Nero log which lives in c:\program files\ahead\nero\nerohistory.log but DO NOT

    post your serial number which usually begins with '1A21' or similar.

    You can differentiate sections via this section divider "====== *** Nero-Burning Rom, History File *** ======"
     
  11. gwendolin

    gwendolin Senior member

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    @Creaky, thank goodness you came along I dont know how to solve the problem, I think I may have added to it, Cheers.
     
  12. creaky

    creaky Moderator Staff Member

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    naw, it's all good stuff..
     
  13. crapshoot

    crapshoot Member

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    Once again I really appreciate this, guys. I hope this helps.

    ====== *** Nero-Burning Rom, History File *** ======

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\PROGRA~1\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 4:33:44 PM
    Nero version: 6.3.1.26 (Nero Express)
    Recorder: <LITE-ON DVDRW SOHW-1693S>Version: KS04 - HA 0 TA 0 - 6.3.1.26
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON DVDRW SOHW-1693S>Version: KS04 - HA 0 TA 0 - 6.3.1.26
    Adapter driver: <atapi> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : LITE-ON DVDRW SOHW-1693S atapi Port 0 ID 0 DMA: On
    DiskPeripheral : ST3200826AS atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    LITE-ON DVDRW SOHW-1693S D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1047788kB)
    Free physical memory: 667MB (683408kB)
    Memory in use : 34 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    8.11.2005
    CueSheet
    4:38:59 AM #1 Phase 90 File dlgbrnst.cpp, Line 1855
    Buffer Underrun Protection activated

    4:38:59 AM #2 Text 0 File Reader.cpp, Line 126
    Reader running

    4:38:59 AM #3 Text 0 File Burncd.cpp, Line 3152
    Turn on Disc-at-once, using CD-R/RW media

    4:39:54 AM #4 SCSI -1033 File Cdrdrv.cpp, Line 1191
    SCSI Exec, HA 0, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x01
    CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x04 0x01

    4:40:49 AM #5 Phase 40 File dlgbrnst.cpp, Line 1855
    Aborted by user

    4:40:49 AM #6 Text 0 File DlgWaitCD.cpp, Line 259
    Write in overburning mode: NO (enabled: CD)

    4:40:49 AM #7 Text 0 File DlgWaitCD.cpp, Line 2162
    Recorder: LITE-ON DVDRW SOHW-1693S
    Medium not present

    4:40:49 AM #8 Text 0 File DlgWaitCD.cpp, Line 420
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 9:59:44 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
  14. gwendolin

    gwendolin Senior member

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    You said you have updated both your Nero and your firmware but your log doesnt indicate that, I will leave this for someone else to handle.I feel I am wasting my time!!
     
    Last edited: Nov 9, 2005
  15. LepV

    LepV Member

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    I don't have any solution to offer but thought I'd mention that a very similar thing happened to me using XPress. Program locked up at one point and after that my Samsung burner never worked right again. New blank CD media would just spin and never be recognized, it wouldn't read CDs that it had written itself, some DVDs kinda worked. Upgraded firmware, no effect. I returned the drive for a replacement and this time the writing capability crapped out in about 2 weeks.

    I thought it was just a terrible drive and ended up getting a new NEC drive. Both XPress and Burning ROM yielded absolutely horrible burns. I thought oh great, I bought another lemon, but just out of curiousity I tried burning with Ashampoo's software. The discs came out perfectly.

    Long story short, I'm pretty sure Nero hosed my drives. Maybe there's some weird incompatibility that messed things up or maybe my install is corrupted but I really don't think so. In any case, I'm done using Nero for anything.

    Good luck getting your drive to work again, sorry to say if it's anything like what happened to mine it's probably destined for the junk yard though.
     
  16. crapshoot

    crapshoot Member

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    LepV... yeah that's sounding pretty familiar. Bad times. So far the DVD reading/writing still seems to be working... but it's really crippling for me if I can't use CDs on this system.

    And gwendolin... the reason the log wouldn't indicate that I updated my firmware and Nero is because I only just yesterday updated them. After this burn took place.

    Honestly, I'm completely in the dark as to what happened and if it's even fixable. It seems that this Lite-on I'm using is kind of garbage. I repeat that I believe this is quite sad that the thing got fried as a result of such a ridiculous little thing. But there you have it.

    Again... If anyone has any ideas here, by all means, let me know. I'll try anything at this point.
     
    Last edited: Nov 9, 2005
  17. gwendolin

    gwendolin Senior member

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    OK so now you say you have Updated Nero and your firmware so now that you have tried after doing that I ask again for you to post your LATEST log that should show updates and any errors, hopefully.
     

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