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DVD WRITING PROBLEMS

Discussion in 'Nero discussion' started by shaqflash, Nov 13, 2005.

  1. shaqflash

    shaqflash Guest

    The first writing project went fine, but after that, my dvd writer from my dell computer is not reading or writing anything? Below you'll find the error log:
    ********** Nero Recode 2 **********

    Version: 2.2.6.17

    Project type: Copy entire DVD
    Target size: DVD5 (2282925)

    Burn settings:
    Target: _NEC DVD+RW ND-1100A
    Number of copies: 1
    Write speed: 0 KB/s
    Temp folder: C:\Documents and Settings\XXXXX 1\My Documents\Nero Recode (21401489408 bytes free)
    Direct burning: true
    Target media: DVD+R/RW, DVD-R/RW, DVD-RAM, DVD-R DL, DVD+R DL
    Shutdown when finished: false
    Advanced Analysis: false
    Compress Adaptive: false

    22:13:22 File burn_dvdfiles.cpp, Line 231
    Compile DVD: init

    VTS_01 Menus Vobs [134 vobus] 20.12MB -> 20.12MB [R 1.00]
    Video: 18.61MB, extra: 1.51MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch Unspecified 0.97MB [enabled]
    Subpicture: 1 streams
    0. 0. Unspecified 0.27MB [enabled]

    VTS_01 Title Vobs [24270 vobus] 4443.63MB -> 4430.87MB [R 1.00]
    Video: 3787.68MB, extra: 643.18MB
    Audio: 1 streams
    0. 0. Dolby Digital 5.1-ch English 579.77MB [enabled]
    Subpicture: 2 streams
    0. 0. English 16.01MB [enabled]
    1. 1. French 12.76MB [disabled]

    22:13:22 File burn_dvdfiles.cpp, Line 1152
    Compile DVD: begin copy 1

    22:13:51 File NeroRecorderBase.cpp, Line 472
    Burn process cancelled by user

    ----- Begin NeroAPI error log -----



    Windows XP 5.1

    IA32

    WinAspi: -

    ahead WinASPI: File 'C:\Program Files\Ahead\NeroVision\NeroFiles\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM

    Nero API version: 6.6.0.15

    Using interface version: 6.6.0.9

    Installed in: C:\Program Files\Ahead\NeroVision\NeroFiles\

    Application: Ahead\Nero Recode
    Internal Version: 6, 6, 0, 15h




    === Scsi-Device-Map ===

    DiskPeripheral : ST360015A atapi Port 0 ID 0 DMA: On

    CdRomPeripheral : SAMSUNG DVD-ROM SD-616T atapi Port 1 ID 0 DMA: On

    CdRomPeripheral : _NEC DVD+RW ND-1100A atapi Port 1 ID 1 DMA: On



    === CDRom-Device-Map ===

    SAMSUNG DVD-ROM SD-616T D: CDRom0

    _NEC DVD+RW ND-1100A E: CDRom1

    =======================



    AutoRun : 1

    Excluded drive IDs:

    WriteBufferSize: 74448896 (0) Byte

    ShowDrvBufStat : 0

    BUFE : 0

    Physical memory : 511MB (523268kB)

    Free physical memory: 294MB (301160kB)

    Memory in use : 42

    Uncached PFiles: 0x0

    Use Inquiry : 1

    Global Bus Type: default (0)

    Check supported media : Disabled (0)



    12.11.2005

    NeroAPI



    Existing drivers:

    File 'Drivers\CDRALW2K.SYS': Ver=7.1.0.188 , size=24832 bytes, created 11/10/2004 5:30:18 PM



    Registry Keys:

    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)




    ----- End NeroAPI error log -----


    22:13:51 File burn_dvdfiles.cpp, Line 381
    Process canceled by user.

    22:13:51 File burn_dvdfiles.cpp, Line 382
    Compiling DVD volume failed

    22:13:51 File burn_dvdfiles.cpp, Line 301
    Compile DVD: exit
     
  2. MaxBurn

    MaxBurn Regular member

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    A couple of things i see, and is that the whole error log? I am not used to looking at a recode log, but it looks like a bunch of it is missing.
    Your version of Nero is behind. The latest 6x vers is 6.6.0.18 and you have 6.6.0.15.
    the other thing i see is it looks like you have a Roxio driver
    and those things conflict with Nero. If you have the disc that Roxio came on, you can un-install it that way. There is also a program called a zapper that removed Roxio completly, but i dont remember where i saw it. The Nero update packages are big each 35Mb or more, and you will need 1 and 2, but not #3 INCD, don't download that one. Update Nero, try to get rid of Roxio, and try again, posting burn log, only editiing out serial number.
    I would tell you if your firmware is up to date, but i cant see the firmware version of your drives.
    The samsung is here:
    http://forum.rpc1.org/dl_firmware.php?download_id=171
    and the NEC is here:
    http://forum.rpc1.org/dl_firmware.php?download_id=301
    If you can find Nero Info tool, run it, and post log. It will show your current firmware version.
     
  3. shaqflash

    shaqflash Guest

    Thank you for your quick response. I'll try your suggestions and post my results.
     
  4. aabbccdd

    aabbccdd Guest

    what conflits is the "drag to disc" in roxio and "incd" in nero so DONT run both programs JUST use nero and incd causes other problems so if its installed delete that program only out of nero ,heres the roixo zapper tool link

    http://www.downloadjunction.com/product/store/15199

    delete the program and run this
     
  5. shaqflash

    shaqflash Guest

    Here is my latest log (and it is the only log I have, there is nothing else to post):

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.18
    Internal Version: 6, 6, 0, 18e
    (Nero Express)
    Recorder: <_NEC DVD+RW ND-1100A> Version: 10GE - HA 1 TA 1 - 6.6.0.18
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <SAMSUNG DVD-ROM SD-616T >Version: F310 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST360015A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616T atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD+RW ND-1100A atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG DVD-ROM SD-616T D: CDRom0
    _NEC DVD+RW ND-1100A E: CDRom3
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523268kB)
    Free physical memory: 215MB (220484kB)
    Memory in use : 57 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    15.11.2005
    UDF/ISO compilation
    9:53:10 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    9:53:10 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    9:53:10 PM #3 Text 0 File Isodoc.cpp, Line 6359
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    9:53:10 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    9:53:10 PM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    9:53:10 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:53:10 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:53:10 PM #8 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    9:56:04 PM #9 Phase 40 File dlgbrnst.cpp, Line 1832
    Aborted by user

    9:56:04 PM #10 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    9:56:04 PM #11 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: _NEC DVD+RW ND-1100A
    Medium not present

    9:56:04 PM #12 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW.)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 9:59:42 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    I updated the firmware on my NEC. I updated to newest versions of Nero 6.0. I zapped Roxio by downloading the zap program. I'm using Phillips DVD+R. Like I said, I burned my first movie successfully, but anything after that, unsuccessfull. I believe that maybe my dvd writer is gone bad? I say this because it does not seem to read anything, even my cd-r. What do you guys think?
     
  6. MaxBurn

    MaxBurn Regular member

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    According to your last log, your firmware on the samsung is
    and the latest is F311 for Dell computers. So that one needs updating. Just click on the link i provided in prior post. The NEC drive appears to be up to date.
    If the firmware upgrade doesn't fix it, you may have to try some other media. Phillips is not great media. Try Verbatim, Sony, Fuji, or Maxell media. Also according to the log, you aborted the process, and it said no media was present (that could be a combination of firmware and media issues going on)
    try the firmware upgrade, and different good media. Everything else looks good to me in your log.
     
  7. shaqflash

    shaqflash Guest

    Here's my latest log:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.18
    Internal Version: 6, 6, 0, 18e
    (Nero Express)
    Recorder: <_NEC DVD+RW ND-1100A> Version: 10GE - HA 1 TA 1 - 6.6.0.18
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <SAMSUNG DVD-ROM SD-616T >Version: F311 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST360015A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616T atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD+RW ND-1100A atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG DVD-ROM SD-616T D: CDRom3
    _NEC DVD+RW ND-1100A E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523268kB)
    Free physical memory: 222MB (227336kB)
    Memory in use : 56 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.11.2005
    UDF/ISO compilation
    9:48:55 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    9:48:55 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    9:48:55 PM #3 Text 0 File Isodoc.cpp, Line 6359
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    9:48:55 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    9:48:55 PM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    9:48:55 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:48:55 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:48:55 PM #8 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    9:53:14 PM #9 Phase 40 File dlgbrnst.cpp, Line 1832
    Aborted by user

    9:53:14 PM #10 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    9:53:14 PM #11 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: _NEC DVD+RW ND-1100A
    Medium not present

    9:53:14 PM #12 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW.)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 9:59:42 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    -----------------------------------

    Let me describe exactly what I am doing and maybe we'll get an answer:

    In nero, I try to burn the video file from hardrive on to my media. When I press the Burn button on nero, I am prompted to input the media (Phillips DVD+R). I put the media in the dvd writer drive and I see the little light by the drive glow for a few seconds and then turn off. To me there seems to be nothing happening w the media inside the drive. Meanwhile the prompt on my screen to input a media disc is still showing and just sitting there. After a few minutes of this and changing from one disc to another, I cancel the burn; this is why you see that the process is stopped. IF ANYONE CAN TELL WHAT THE PROBLEM IS, IT WILL BE GREATLY APPRECIATED.
     
  8. MaxBurn

    MaxBurn Regular member

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    shaqflash,
    We are down to almost nothing left to fix. However, this line here gives me a couple of ideas.
    Try a couple of things. #1 the media being used is not great, and we need to try some good media. A verbatim or two might do. Next, try putting the media in before you hit burn in Nero. This does a couple of things for us. It lets Nero check out the disc, and changes the burn speeds available in that dropdown box. With no media present, Nero uses Maximum as it's default setting, and it could try to burn at 16x if you have that type of media in the drive. Everything else looks good to me in your log. You even got rid of Roxio, and now have this line in your driver section, and that is a good thing:
    That wasn't in your first log, so we have made progress. I really think it is coming down to media. A good choice for media is Sony, Verbatim, Maxell, Fuji made in japan. If you can find any of these discs, give them a try. Your burn log looks fine until we see aborted by user, and you explained that.
    The only other thing i can think of is maybe you have a bad drive. I say maybe, because we have not eliminated the media as the possible problem. Don't go out and buy a new drive just yet. Buy some good media first. It will be cheaper than a new burner. Does the NEC drive read original movies ok? If it can read them, it's laser is working enough to read. I am at work, so i wont be able to reply for a while, but i will check back to see how you are doing.
     
  9. attar

    attar Senior member

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    Can you run Nero InfoTool from Nero Toolkit and verify that the ASPI layers are properly installed?
     
  10. shaqflash

    shaqflash Guest

    Attar - There are two types of ASPI showing: for Nero ASPI, it is installed; but the system ASPI shows it is NOT insalled. I am unfamiliar with what the latter means, please let me know what to do next.

    MaxBurn - I'll take a look into trying different brand media. As far as putting the media in before pressing burn on nero, it wasn't successful.

    Thanks for the responses!
     
  11. attar

    attar Senior member

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    http://radified.com/ASPI/forceaspi.htm

    Is a site which has information/instructions/download of the four aspi files which are commonly used for supporting DVD devices.
    The listed files may allready be installed on your system and one of the downloads checks to verify their presence and release number.

    In my PC, when using NeroInfotool, it reports that the System Aspi files as:
    Wnaspi32.dll
    Aspi32.sys
    Winaspi.dll
    wowpost.exe

    It reports the Nero Aspi as:
    Wnaspi32.dll


    I know that 'aspi' of some kind is required for DVD operation, but that is as far as my it goes..however the download package includes a backup/restore feature so that at the least you will be no worse off than you are are at present.

    I have used the package to clear up anomolies between the various release versions of the 'aspi' progs, although it must be noted that I was not having the same problem you are experiencing and since at one point you mention that CD access was inoperative and I am unsure if ASPI even applies in that case.

    Sorry to be long winded.Just trying to cover by butt.At least it eliminates one more area of concern.
    Good luck, I'm outta here.
     
    Last edited: Nov 18, 2005
  12. shaqflash

    shaqflash Guest

    thanks, i'll give it a try and let you know if it works.
     
  13. MaxBurn

    MaxBurn Regular member

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    Some info on ASPI and why it is very important to have system ASPI.
    that was from Bbmayo's FAQ.
    The ASPI file is here at AD also:
    http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm
     
  14. shaqflash

    shaqflash Guest

    When all else fails, it is usually something that makes you go duh?!

    First, I do want to thank the above members for assisting. After doing everything above and asking DELL's tech support for assistance and nearly caving on buying a new dvd burner, the resolution was...

    BOUGHT SOME CANNED AIR FOR $9 AND SPRAYED THE LIFE OUT OF THE BURNER AND MADE SURE I WAS GETTING THE TINY READER/LASER AND WOLLAH!...have successfully burned about 10 dvds so far.
     
  15. MaxBurn

    MaxBurn Regular member

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    AAAhhh the old dirty laser trick. At least you found it, and didn't have to replace the drive. Sometimes i forget to mention cleaning the laser on the burner. Didn't even think of it this time. Well, at least you are back to the land of burning. :) Good luck on your future burns.
     

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