Nero upgrade problem

I've just upgraded my Nero installation to 6.6.0.18, I now find that DVD's burned with this new version will not play in my standalone (Pacific 1002), although they will play in my PC. I've tried burning previously ripped titles which burned OK with a previous version of Nero and these will not play in the standalone, whilst the original burns of these titles with the old Nero version still play OK. The problem is not media specific as it occurs with re-used DVD-RW and DVD+RW disks both of which have burned fine many times already.

I've burned 100's of DVDs of all kinds with many versions of Nero and I've never seen this problem before. I will uninstall Nero and reinstall an older version, but I will not be able to upgrade any more.

Has anyone else seen this problem?

 

I have not encountered this problem myself, but it's not surprising since Nero does make changes in their updates (e.g. shorter 'lead in' and 'lead out').

 

OK Here's the Nero log, looks OK to me. I suppose now that Nero V7 is out there will probably be no more V6 updates, so if I uninstall 6.6.0.18 and reinstall 6.6.0.12 I won't really be missing out on much.
Of course if they carried this new "improvement" over into V7, I may be a little disappointed when I eventually make the big upgrade :0(

====== *** Nero-Burning Rom, History File *** ======

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 12:06:00
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:34
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e

Recorder: <BENQ DVD DD DW1620> Version: B7T9 - HA 1 TA 0 - 6.6.0.18
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <BENQ DVD DD DW1620 >Version: B7T9 - HA 1 TA 0 - 6.6.0.18
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1200JB-75CRA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM SW-9571 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 1 ID 0 DMA: On
DiskPeripheral : IOMEGA ZIP 250 atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
MATSHITA DVD-RAM SW-9571 G: CDRom0
BENQ DVD DD DW1620 F: CDRom1
LITEON DVD-ROM LTD163 H: CDRom2
=======================

AutoRun : 0
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1047552kB)
Free physical memory: 611MB (626240kB)
Memory in use : 40
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

4.12.2005
UDF/ISO compilation
20:54:06 #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

20:54:08 #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

20:54:08 #3 Text 0 File Isodoc.cpp, Line 6359
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

20:54:08 #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

20:54:08 #5 Text 0 File Reader.cpp, Line 127
Reader running

20:54:08 #6 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD DW1620 running

20:54:08 #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

20:54:08 #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

20:54:08 #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

20:54:12 #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2131775 (473:43.50, 4163MB)

20:54:12 #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

20:54:12 #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: BENQ DVD DD DW1620, Media type: DVD+RW
Disc Manufacturer ID: MKM, Media Type ID: A02, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

20:54:12 #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R DL.)
This disc is not empty.
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R DL.)
Accessing disc...
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R DL.)

20:54:12 #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2131776 (2131776) = #2131776/473:43.51
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2131776 blocks [BENQ DVD DD DW1620]
--------------------------------------------------------------

20:54:12 #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [BENQ DVD DD DW1620] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4365877248, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2131776 | lead-out | 1 | 0x41 | 0x00

20:54:13 #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

20:54:13 #17 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

20:54:13 #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

20:54:13 #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

20:54:13 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

20:54:13 #21 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 1.1x (2)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: MKM.....
Media type ID: A02
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 57
Media Specific [16..63]:
00 00 00 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39 ...MKM.....A02.9
23 00 94 79 64 02 20 00 - 9C 7A 6C 02 20 00 9A 7B #..yd....zl....{
68 02 20 12 12 10 E0 00 - F0 00 00 00 00 00 00 00 h...............

20:54:13 #22 Text 0 File DVDPlusRW.cpp, Line 659
Start write address at LBA 0
DVD high compatibility mode: Yes

21:07:44 #23 Text 0 File WriterStatus.cpp, Line 116
<BENQ DVD DD DW1620 > start writing Lead-Out at LBA 2131776 (208740h), lenght 0 blocks

21:07:44 #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

21:07:45 #25 CDR -1207 File DVDR.cpp, Line 5306
Book Type automatically set to: Current recorder setting

21:07:45 #26 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 14:07:32
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 12:06:00
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 20/12/2004 18:37:14 (Prassi/Veritas driver for win 2K)
File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 24/05/2004 12:57:34 (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 24/05/2004 12:57:52 (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 24/05/2004 12:59:24 (InCD4 driver for win NT/2K/XP)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 21:59:44 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

Your BenQ's firmware is out of date, it needs to update to the latest to increase burning performances and media compatibility. Go here http://forum.rpc1.org/dl_firmware.php?download_id=1905 and get the latest (B7W9).

Good choice of media -- Verbatim (made in singapore) is one of my top choice of media.

The reason why it won't play on some of your standalone dvd player is because some players can't play DVD+RW. To solve this problem, you'll need to "book type" it into DVD-ROM.

If you have the following set to "Automatic" then whenever you use Nero Recode 2, Nero Express or Nero Burning Rom to burn, all your backups will automatically set the book type to DVD-ROM. That is... if your DVD burner is capable of book typing.

((Here's how to Book Type using Nero Burning Rom))

01) open up Nero StartSmart, then click on Nero Burning Rom
02) EXIT out the "New Compilation" when it pops up
03) click on "Chooses A Recorder" (it's a small burner icon next to (I) and the arrow down)
04) click on “Options," then on "Book Type Settings," set to "Automatic" and click "OK" - that's it... easy as smoking. Now every time when you burn using a DVD+R, DVD+RW or DVD+R DL disc, Nero will “automatically” change the Book Type into a DVD-ROM format.













Good luck and have fun burning!!

You need to dump that InCD program/application. It won't do any good to you, except conflicts with Nero when burning. Go here http://www.nero.com/nero6/enu/InCD_CleanTool.html and get "InCD's clean tool" to completely wipe it out from your system.

 

Alkohol, thanks for the list of things to tweak. I still think the problem is caused by the 6.6.0.18 upgrade as the specific Verb -RW's that are shown in the log have previously been burned on the BenQ with that firmware and with the standard booktype settings in Nero, and they have always been fine in the standalone. It was not until the "upgrade" that the problem started.

A bit worrying about those InCD drivers still being there, I thought I had removed InCD quite a while ago.

 

Well, I checked and booktype was already on auto, I also ran the InCD removal utility, the InCD drivers no longer appeared in the logfile, but problem still persisted. The drive firmware may be a little old, but it produced the pre-6.6.0.18 burns that still play wonderfully on the standalone.

I uninstalled Nero and then deleted the "Ahead" directory. After a reboot I installed Nero 6.6.0.1 then upgraded to 6.6.0.12, this was the version I was using very happily before the ill-fated 6.6.0.18 "upgrade".

I still have the problem.

So, now my standalone will happily play a dvd movie on +RW that I burned before the 6.6.0.18 upgrade, but refuses to play the same movie burned from the same hard drive files using the same version of Nero on the same burner onto +RW's from the same batch as the ones that play OK.

Eeek!

 

Update.

I have now upgraded to Nero 7, the problem still exists. I have installed a new burner, a BenQ 1640, the problem still exists. I checked the booktype on the +RW disks, all DVD-ROM. I have tried the DVD+RWs in several standalone players, Pacific (2), Apex (2), Phillips (1), Toshiba (1) and JVC (1), disks burned before the 6.6.0.18 "upgrade" play fine, disks burned from the same hard drive files after the "upgrade" will not play on any player. A previously burned +RW that did play was reburned from the same original hard drive files with the Nero7/1640 set up, now the disk will not play on any player.

I am convinced that the Nero "upgrade" is responsible for this problem, I suspect that Nero has changed an OS file, as a complete uninstall and manual delete of all Nero files and registry entries followed by a reinstall of the old 6.6.0.12 software does not cure the problem. The problem also affected two different PCs with different makes of burner installed.

I have however, found a workaround, I discovered that with the new Nero7/BenQ1640 setup new Verb DVD-RWs WILL play on all of the standalones, but only if the disks are new and have not been previously burned with the 6.6.0.18 "upgrade".

So, I've switched from DVD+RW to DVD-RW and things are OK, but I'd still love to know the reason for this problem. Needless to say, I will be very wary of Nero "upgrades" in future.