Try this, 1. Go to settings, profiles, click on New Profile and name it Ipod. 2. Video settings are Mode: MPEG-4>CBR, Bitrate: 768, Resolution: 320x240, Framerate: 29.97fps, Passes: One 3.Custom FFMPEG and AVS Script should be left blank. 4. Audio Settings are: Bitrate: 128, Channels: Stereo, Sample Rate: Input, Volume: 100%, then click apply..