Hi, I have been backing up CD's and DVD's for a few years now and have successfully burnt hundreds of each without any problems whatsoever. However a few weeks ago I purchased a brand new DELL desktop computer. I installed Nero 6.0.0.6 which I bought a few years ago, I know there are newer versions but this one has never failed me. Anyways with this new computer I can burn DVD's no problem, I can copy from one to another using decrypter, I can burn CD's by adding the songs etc to the disc the only think I cannot do which is driving me nuts is copy CD to CD, when I select the copy feature in CD (DVD is fine) it tells me all the normal stuff eg destination and source drivers etc then I select burn and it starts the log which all of a sudden now says, Unknown burn phase Unkown CDR error -27 unknown error Unknown burn phase I have no idea why it is doing this I have never had the problem before. As I said all other features of nero work so I am at a loss as to why it is doing this. Any suggestions would be appreciated. Cheers
Let's have the very last section from your Nero logs, to get your latest log, go here: C:\Program Files\Ahead\Nero\NeroHistory. Remember to "edit" out your Nero serial in prior to posting.
Below is the history as requested. Let me know your thoughts. Cheers Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 7:01:02 PM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 18/06/2003 12:25:03 AM Nero version: 6.0.0.6 (Nero Express) Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 0 TA 1 - 6.0.0.6 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <SONY DVD-ROM DDU1615 >Version: FDS1 - HA 0 TA 0 - 6.0.0.6 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : SONY DVD-ROM DDU1615 atapi Port 0 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 1 DMA: On DiskPeripheral : Maxtor 6L160M0 iaStor Port 1 ID 0 DMA: On ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 Physical memory : 1022MB (1046620kB) Free physical memory: 605MB (619556kB) Memory in use : 40 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 6.12.2005 CD Copy 5:23:20 PM #1 Phase 90 File dlgbrnst.cpp, Line 1852 Unknown BurnPhase 5:23:20 PM #2 Text 0 File Reader.cpp, Line 118 Reader running 5:23:20 PM #3 Phase 48 File dlgbrnst.cpp, Line 1852 Unknown BurnPhase 5:23:21 PM #4 CDCOPY -1 File CDCopy.cpp, Line 1852 CD is copyrighted 5:23:21 PM #5 Text 0 File CDCopy.cpp, Line 2068 _Index0_ _______Index1_______ PostPause ___LastBlockOfTrack_ Track 1: 0 0 ( 0:02.00) 15737 15736 ( 3:31.61) Track 2: 15737 15737 ( 3:31.62) 30973 30972 ( 6:54.72) Track 3: 30973 30973 ( 6:54.73) 52049 52048 ( 11:35.73) Track 4: 52049 52049 ( 11:35.74) 63372 63371 ( 14:06.71) Track 5: 63372 63372 ( 14:06.72) 80092 80091 ( 17:49.66) Track 6: 80092 80092 ( 17:49.67) 92587 92586 ( 20:36.36) Track 7: 92587 92587 ( 20:36.37) 104000 103999 ( 23:08.49) Track 8: 104000 104000 ( 23:08.50) 118262 118261 ( 26:18.61) Track 9: 118262 118262 ( 26:18.62) 134684 134683 ( 29:57.58) Track 10: 134684 134684 ( 29:57.59) 140566 140565 ( 31:16.15) Track 11: 140566 140566 ( 31:16.16) 156466 156465 ( 34:48.15) Track 12: 156466 156466 ( 34:48.16) 173428 173427 ( 38:34.27) Track 13: 184828 184828 ( 41:06.28) 205737 205736 ( 45:45.11) 5:23:21 PM #6 Text 0 File CDCopy.cpp, Line 838 Copy options: copy on-the-fly: ON read ISRC/MCN: OFF use jitter correction: OFF data options ignore read error: ON write defekt blocks OFF read raw data: OFF read r-w subchannel data: OFF audio options ignore read error: ON read indexes: OFF read r-w subchannel data: OFF source disc look like CD Extra 01. 0 - 15737 = 15737, audio (TRM_AUDIO_NOPRE, block size 2352) 02. 15737 - 30973 = 15236, audio (TRM_AUDIO_NOPRE, block size 2352) 03. 30973 - 52049 = 21076, audio (TRM_AUDIO_NOPRE, block size 2352) 04. 52049 - 63372 = 11323, audio (TRM_AUDIO_NOPRE, block size 2352) 05. 63372 - 80092 = 16720, audio (TRM_AUDIO_NOPRE, block size 2352) 06. 80092 - 92587 = 12495, audio (TRM_AUDIO_NOPRE, block size 2352) 07. 92587 - 104000 = 11413, audio (TRM_AUDIO_NOPRE, block size 2352) 08. 104000 - 118262 = 14262, audio (TRM_AUDIO_NOPRE, block size 2352) 09. 118262 - 134684 = 16422, audio (TRM_AUDIO_NOPRE, block size 2352) 10. 134684 - 140566 = 5882, audio (TRM_AUDIO_NOPRE, block size 2352) 11. 140566 - 156466 = 15900, audio (TRM_AUDIO_NOPRE, block size 2352) 12. 156466 - 173428 = 16962, audio (TRM_AUDIO_NOPRE, block size 2352) 13. 184828 - 205737 = 20909, data (TRM_DATA_MODE1, block size 2048) 5:23:21 PM #7 Text 0 File Burncd.cpp, Line 3088 Turn on Disc-at-once, using CD-R/RW media 5:23:21 PM #8 Text 0 File DlgWaitCD.cpp, Line 228 Last possible write address on media: 359847 (79:59.72) Last address to be written: 205736 (45:45.11) 5:23:21 PM #9 Text 0 File DlgWaitCD.cpp, Line 233 Write in overburning mode: FALSE 5:23:21 PM #10 Text 0 File DlgWaitCD.cpp, Line 1710 Recorder: HL-DT-ST DVD+-RW GWA4164B; CDR code: 00 97 34 23; OSJ entry from: Mitsubishi Chemical ATIP Data: Special Info [hex] 1: C0 00 98, 2: 61 22 17 (LI 97:34.23), 3: 4F 3B 49 (LO 79:59.73) Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 00 00 (invalid) 5:23:21 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 757 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (1 Audio) 2 indices, index0 (150) not provided original CD pos #0 + 15737 (15737) = #15737/3:29.62 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15737 blocks [HL-DT-ST DVD+-RW GWA4164B] 1: TRM_AUDIO_NOPRE (2 Audio) 2 indices, index0 (0) provided original CD pos #15737 + 15236 (15236) = #30973/6:52.73 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15236 blocks [HL-DT-ST DVD+-RW GWA4164B] 2: TRM_AUDIO_NOPRE (3 Audio) 2 indices, index0 (0) provided original CD pos #30973 + 21076 (21076) = #52049/11:33.74 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21076 blocks [HL-DT-ST DVD+-RW GWA4164B] 3: TRM_AUDIO_NOPRE (4 Audio) 2 indices, index0 (0) provided original CD pos #52049 + 11323 (11323) = #63372/14:4.72 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 11323 blocks [HL-DT-ST DVD+-RW GWA4164B] 4: TRM_AUDIO_NOPRE (5 Audio) 2 indices, index0 (0) provided original CD pos #63372 + 16720 (16720) = #80092/17:47.67 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16720 blocks [HL-DT-ST DVD+-RW GWA4164B] 5: TRM_AUDIO_NOPRE (6 Audio) 2 indices, index0 (0) provided original CD pos #80092 + 12495 (12495) = #92587/20:34.37 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 12495 blocks [HL-DT-ST DVD+-RW GWA4164B] 6: TRM_AUDIO_NOPRE (7 Audio) 2 indices, index0 (0) provided original CD pos #92587 + 11413 (11413) = #104000/23:6.50 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 11413 blocks [HL-DT-ST DVD+-RW GWA4164B] 7: TRM_AUDIO_NOPRE (8 Audio) 2 indices, index0 (0) provided original CD pos #104000 + 14262 (14262) = #118262/26:16.62 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14262 blocks [HL-DT-ST DVD+-RW GWA4164B] 8: TRM_AUDIO_NOPRE (9 Audio) 2 indices, index0 (0) provided original CD pos #118262 + 16422 (16422) = #134684/29:55.59 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16422 blocks [HL-DT-ST DVD+-RW GWA4164B] 9: TRM_AUDIO_NOPRE (10 Audio) 2 indices, index0 (0) provided original CD pos #134684 + 5882 (5882) = #140566/31:14.16 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 5882 blocks [HL-DT-ST DVD+-RW GWA4164B] 10: TRM_AUDIO_NOPRE (11 Audio) 2 indices, index0 (0) provided original CD pos #140566 + 15900 (15900) = #156466/34:46.16 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15900 blocks [HL-DT-ST DVD+-RW GWA4164B] 11: TRM_AUDIO_NOPRE (12 Audio) 2 indices, index0 (0) provided original CD pos #156466 + 16962 (16962) = #173428/38:32.28 relocatable, CD pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16962 blocks [HL-DT-ST DVD+-RW GWA4164B] -------------------------------------------------------------- 12: TRM_DATA_MODE1 (13 Data (mode 1)) 2 indices, index0 (150) not provided original CD pos #184828 + 20909 (20909) = #205737/45:43.12 relocatable, CD pos for caching/writing not required/not required, patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 20909 blocks [HL-DT-ST DVD+-RW GWA4164B] -------------------------------------------------------------- 5:23:21 PM #12 Text 0 File Burncd.cpp, Line 3323 Recorder and media-info: Burning to HL-DT-ST DVD+-RW GWA4164B on a CD-R media 5:23:21 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 910 Prepare recorder HL-DT-ST DVD+-RW GWA4164B for write in cue-sheet-DAO + TAO DAO infos: ========== MCN: TOCTYPE: 0x0 Session Closed, CD fixated Tracks 1 to 13: TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 0 352800 37366224 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 37366224 37366224 73201296 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 73201296 73201296 122772048 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 122772048 122772048 149403744 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 149403744 149403744 188729184 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 188729184 188729184 218117424 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 218117424 218117424 244960800 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 244960800 244960800 278505024 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 278505024 278505024 317129568 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 317129568 317129568 330964032 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 330964032 330964032 368360832 TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 368360832 368360832 408255456 TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 408255456 408562656 451384288 5:23:22 PM #14 Phase 36 File dlgbrnst.cpp, Line 1852 Unknown BurnPhase 5:23:22 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 0 (relocatable, no CD pos, no patch infos, orig at #0): write at #0 5:23:22 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 1 (relocatable, no CD pos, no patch infos, orig at #15737): write at #15737 5:23:22 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 2 (relocatable, no CD pos, no patch infos, orig at #30973): write at #30973 5:23:22 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 3 (relocatable, no CD pos, no patch infos, orig at #52049): write at #52049 5:23:22 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 4 (relocatable, no CD pos, no patch infos, orig at #63372): write at #63372 5:23:22 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 5 (relocatable, no CD pos, no patch infos, orig at #80092): write at #80092 5:23:22 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 6 (relocatable, no CD pos, no patch infos, orig at #92587): write at #92587 5:23:22 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 7 (relocatable, no CD pos, no patch infos, orig at #104000): write at #104000 5:23:22 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 8 (relocatable, no CD pos, no patch infos, orig at #118262): write at #118262 5:23:22 PM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 9 (relocatable, no CD pos, no patch infos, orig at #134684): write at #134684 5:23:22 PM #25 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 10 (relocatable, no CD pos, no patch infos, orig at #140566): write at #140566 5:23:22 PM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2104 Verifying CD position of item 11 (relocatable, no CD pos, no patch infos, orig at #156466): write at #156466 5:23:22 PM #27 Text 0 File Mmc.cpp, Line 14069 StartDAO : CD-Text - Off 5:23:22 PM #28 Text 0 File Mmc.cpp, Line 18510 Set BUFE: supported -> ON 5:23:22 PM #29 SCSI -1067 File Cdrdrv.cpp, Line 1154 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x02F95000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x26 Sense Qual: 0x00 CDB Data: 0x5D 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0xD0 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0E 0x00 0x00 0x00 0x00 0x26 0x00 5:23:22 PM #30 Text 0 File Mmc.cpp, Line 14367 CueData, Len=208 21 00 00 01 00 00 00 00 21 01 00 00 00 00 00 00 21 01 01 00 00 00 02 00 21 02 00 00 00 03 1f 3e 21 02 01 00 00 03 1f 3e 21 03 00 00 00 06 36 49 21 03 01 00 00 06 36 49 21 04 00 00 00 0b 23 4a 21 04 01 00 00 0b 23 4a 21 05 00 00 00 0e 06 48 21 05 01 00 00 0e 06 48 21 06 00 00 00 11 31 43 21 06 01 00 00 11 31 43 21 07 00 00 00 14 24 25 21 07 01 00 00 14 24 25 21 08 00 00 00 17 08 32 21 08 01 00 00 17 08 32 21 09 00 00 00 1a 12 3e 21 09 01 00 00 1a 12 3e 21 0a 00 00 00 1d 39 3b 21 0a 01 00 00 1d 39 3b 21 0b 00 00 00 1f 10 10 21 0b 01 00 00 1f 10 10 21 0c 00 00 00 22 30 10 21 0c 01 00 00 22 30 10 01 aa 01 01 00 26 22 1c 5:23:22 PM #31 CDR -1067 File ThreadedTransferInterface.cpp, Line 1508 Unknown CDR error 5:23:22 PM #32 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1508 -27 Unknown error 5:23:22 PM #33 Text 0 File dlgbrnst.cpp, Line 1712 Set remaining time: 0:00,000 (0ms) -> OK 5:23:22 PM #34 Phase 38 File dlgbrnst.cpp, Line 1852 Unknown BurnPhase Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 5:07:32 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 26/01/2005 2:03:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 4/08/2004 1:59:44 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======
Nero is old, try to update to the latest of Nero 6, which is 6.6.0.18 I couldn't find anything about your burner, perhaps, try LG or Goldstar's website for any available manufacture firmware to update. What kind of CD is this? Don't tell me that this is Sony, if it is, then you'll need AnyDVD to crack and bypass their encrypted copyrighted. Don't copy on the fly, it is recommend to rip it into your hard drive first, then burn it from there. Somehow your burner doesn't like the blank media. It looks like you're using Verbatim CD-R media, maybe an update on the firmware is needed. Out of curiosity, how fast were your trying to burn?
HI, Thanks for your assistance to date. I am trying to burn to whatever speed it automatically wants to, I think it automatically selects X48 but I havr tried dropping it to slower speeds but same result. I have tried a few different types of media including verbatim and benq neither work. As I said before I never had this problem ever in the past I was always able to back up cd's without any problems... You mention old firmware? What is firmware? Is it possible to upgrade if so where so I need to go to do that? and lastly is it free or is there a cost involved?? Cheers
Hi, I updated Nero and I retried and it worked perfectly. Thanks very much for all your help. Cheers.
You're welcome, glad I could help. "Firmware" is like your DVD burner's brain, it's telling your burner what's the best speeds to write and where/when to write. In addition, by updating new firmware that's available to your burner, it'll increase the burning performances and media compatibility. Meaning it'll read and write on high quality media if it can recognize the media and its media id code.
