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Communication error with Toshiba sdr5372

Discussion in 'Nero discussion' started by suki24, Dec 27, 2005.

  1. suki24

    suki24 Member

    Joined:
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    here is the log

    RN

    1A23-0809-4130-2414-6579-0394

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:03:20 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <TOSHIBA CD/DVDW SDR5372V>Version: TU11 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 - 6.6.0.16
    Adapter driver: <d347prt> HA 2

    === Scsi-Device-Map ===
    DiskPeripheral : ExcelStor Technology ES3230 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800JB-00JJA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : TOSHIBA CD/DVDW SDR5372V atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 1 DMA: Off

    === CDRom-Device-Map ===
    TOSHIBA CD/DVDW SDR5372V E: CDRom4
    Generic DVD-ROM G: CDRom1
    Generic DVD-ROM H: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 160MB (164396kB)
    Memory in use : 68 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.12.2005
    ISO compilation
    5:51:46 PM #1 Text 0 File Isodoc.cpp, Line 6356
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    5:51:46 PM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    5:51:46 PM #3 Text 0 File Writer.cpp, Line 122
    Writer TOSHIBA CD/DVDW SDR5372V running

    5:51:46 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    5:51:46 PM #5 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    5:51:46 PM #6 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2253823 (500:50.73, 4401MB)

    5:51:46 PM #7 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    5:51:46 PM #8 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: TOSHIBA CD/DVDW SDR5372V, Media type: DVD+R
    Disc Manufacturer ID: MCC, Media Type ID: 004, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    5:51:46 PM #9 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:51:46 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2253824 (2253824) = #2253824/500:50.74
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2253824 blocks [TOSHIBA CD/DVDW SDR5372V]
    --------------------------------------------------------------

    5:51:46 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [TOSHIBA CD/DVDW SDR5372V] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4615831552, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2253824 | lead-out | 1 | 0x41 | 0x00

    5:51:46 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    5:51:47 PM #13 Text 0 File Burncd.cpp, Line 4120
    Cache writing successful.

    5:51:47 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    5:51:47 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 8x (11,080 KB/s)

    5:51:47 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2654
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    5:51:47 PM #17 Text 0 File Cdrdrv.cpp, Line 8862
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: MCC.....
    Media type ID: 004
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 ...MCC.....004.8
    23 54 37 12 02 54 6C 02 - 92 5F 15 15 0B 0B 08 08 #T7..Tl.._......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    5:51:47 PM #18 Text 0 File DVDPlusRW.cpp, Line 665
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    5:51:59 PM #19 SCSI -1135 File Cdrdrv.cpp, Line 1434
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04480000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x38 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    5:51:59 PM #20 CDR -1135 File Writer.cpp, Line 311
    Write error

    5:51:59 PM #21 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    5:52:00 PM #22 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    5:52:00 PM #23 SCSI -1024 File Cdrdrv.cpp, Line 1180
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03A64E00
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x08 0x03

    5:52:00 PM #24 SCSI -1046 File Cdrdrv.cpp, Line 1180
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x01
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x01

    5:52:00 PM #25 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    5:52:00 PM #26 CDR -1024 File WriterStatus.cpp, Line 167
    Communication failure

    5:52:00 PM #27 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    5:52:00 PM #28 SCSI -1067 File Cdrdrv.cpp, Line 1180
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0012ACBC
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x26
    Sense Qual: 0x00
    CDB Data: 0x55 0x10 0x00 0x00 0x00 0x00 0x00 0x00 0x3C 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x26 0x00
    ModeSel: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    0x05 0x32 0x01 0xC4 0x08 0x00 0x00 0x00
    0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x96
    0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    0x00 0x00 0x

    5:52:00 PM #29 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/17/2002 8:05:10 AM
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:42 PM (Adapter driver for rec)
    File 'Drivers\d347prt.sys': Ver=3.47.0.0 built by: WinDDK, size=5248 bytes, created 8/22/2004 3:31:48 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
    Last edited: Dec 27, 2005
  2. GlueEater

    GlueEater Regular member

    Joined:
    Aug 30, 2005
    Messages:
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    Likes Received:
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    Trophy Points:
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    Edit your serial number out before someone steals it. use the pencil and notepad thing in the top right corner of your post.

    Your Nero is out of date, current is 6.6.0.18. You firmware is also out of date, current is TU15. Here is the link:

    http://forum.rpc1.org/dl_firmware.php?download_id=2125

    YOur DMA is off, fix it here:

    http://www.burstcopy.com/dma/xp/

    if that doesn't work then try this:

    ((To enable DMA back ON by "uninstalling" it's driver “for Win XP users”))

    A) on "DESKTOP" right click on "MY COMPUTER", left click on "PROPERTIES"
    B) left click on "HARDWARE", left click on "DEVICE MANAGER"
    C) left click on + sign of DVD/CD-ROM Drives
    D) double left click on your DVD burner or your dvd-rom drive
    E) left click on "DRIVER", left click on "UNINSTALL", you will see a "Warning: you are about to uninstall this device from your system", just click "OK", now "SHUTDOWN" or "restart" your computer
    F) once you restart your computer, Windows should automatically detect your DVD burner’s drive and re-install it for you. That's it...easy as smoking!!

    NOTE: do these steps only if the above process failed to bring DMA back on, or you can do exactly like the above steps, except this time you "uninstall" it from the “IDE ATA/ATAPI Controllers”

    (A) left click on + sign of "IDE ATA/ATAPI Controllers"
    (B) double left click on either Secondary or Primary IDE Channel (burner's driver are usually "Secondary Channel")
    (C) click on "DRIVER", "UNINSTALL", "OK" and then "shutdown" or "restart" your computer. That's it... easy as smoking!!!
    ***NOTE: you have to know where your "DVD Burner" or "DVD-ROM drive" is installed to what Channel). Usually it's the "Secondary IDE Channel" because your "C: drive or Hard Drive" would be the main aka Primary IDE Channel already. If you're not sure, then you need to check it with "Nero Toolkit" first before you "uninstall" any of them. Once you verify with Nero Toolkit, then you can continue with the above steps.

    Try 4x.



     

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