Hi there, thanks in advance for any help that does come my way. I have been burning successfully using Nero 6 and DVD Shrink until a month or so ago, when all burning suddenly ceased to work for me (including cd burning through iTunes). I assumed my software had a bug, so went and got a brand new copy of Nero 7 - however, the problems are continuing (again, I am unable to burn anything at all). See below the message I am getting on my last attempt on DVD Shrink: 5C80001+++++++++++++++ Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32 NT-SPTI used Nero API version: 7.0.0.0 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\Nero - Burning Rom Recorder: <HP DVD Writer 400c> Version: Bh04 - HA 1 TA 0 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : WDC WD2500BB-22FTA0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : HP DVD Writer 400c atapi Port 3 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 3 ID 1 DMA: Off === CDRom-Device-Map === HP DVD Writer 400c E: CDRom0 HL-DT-ST DVD-ROM GDR8162B F: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1047852kB) Free physical memory: 247MB (253256kB) Memory in use : 75 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 29.12.2005 NeroAPI 22:54:58 #1 Phase 112 File APIProgress.cpp, Line 278 DVD-Video files reallocation started 22:54:58 #2 Phase 114 File APIProgress.cpp, Line 278 DVD-Video files reallocation completed (no file modified) 22:54:59 #3 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 22:54:59 #4 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 262144KB of Memory 22:54:59 #5 Text 0 File Reader.cpp, Line 124 Reader running 22:54:59 #6 Text 0 File Writer.cpp, Line 113 Writer E: HP DVD Writer 400c running 22:54:59 #7 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 22:54:59 #8 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 22:54:59 #9 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 22:54:59 #10 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 22:54:59 #11 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2198287 (488:30.37, 4293MB) 22:54:59 #12 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO 22:54:59 #13 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: HP DVD Writer 400c, Media type: DVD+R Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 0 22:54:59 #14 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 22:54:59 #15 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2198288 (2198288) = #2198288/488:30.38 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2198288 blocks [E: HP DVD Writer 400c] -------------------------------------------------------------- 22:54:59 #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [E: HP DVD Writer 400c] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4502093824, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2198288 | lead-out | 1 | 0x41 | 0x00 22:54:59 #17 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 22:54:59 #18 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 22:54:59 #19 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 22:54:59 #20 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 22:55:00 #21 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 4x (5,540 KB/s) 22:55:00 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 22:55:00 #23 Text 0 File Cdrdrv.cpp, Line 8385 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: CMC.MAG. Media type ID: F01 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 00 43 4D 43 20 4D - 41 47 00 46 30 31 00 38 ...CMC.MAG.F01.8 23 54 37 10 02 48 71 02 - 8C 69 16 16 0B 0B 0A 0A #T7..Hq..i...... 01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................ 22:55:00 #24 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 22:55:37 #25 SPTI -1135 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C Buffer x00d10000: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 22:55:37 #26 CDR -1135 File Writer.cpp, Line 302 Write error E: HP DVD Writer 400c 22:55:37 #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 22:55:37 #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 22:55:37 #29 SPTI -1176 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 03 22:55:37 #30 Phase 127 File APIProgress.cpp, Line 278 Generating DVD high compatibility borders 22:55:37 #31 Phase 129 File APIProgress.cpp, Line 278 Generating DVD borders completed successfully 22:55:37 #32 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 4x (5,540 KB/s) 22:55:37 #33 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 22:55:37 #34 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 08:02:00 (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) I have attempted to check that my Firmware is correct, as I saw this mentioned on another thread, but I can't work out how to run the check or install the update. Any help will be gratefully received. Thanks very much (and hppy new year), Sasha
You need to EDIT out your Nero serial before someone hacked it. Update your Nero to the latest 7.0.1.4 or 7.0.1.4B Your firmware is way behind, you need to upadate to KH27, go here and get it http://forum.rpc1.org/dl_firmware.php?download_id=1726 One of your driver's DMA is Off, it needs to enable back On. Try this link and uninstall its driver to get DMA On. http://forums.afterdawn.com/thread_view.cfm/260038 Oh God.... that's one of the worst media on the market nowadays. Seriously and no offense but I despise Memorex, especially CMC MAG -- their media is inferior when comparing to today's media technologies. Try other high quality like YUDEN, Verbatim "advanced azo/datalife plus" and Maxell (mij by Hitachi Corp.). Yep, definitely it's the bad CMC MAG media. Remember to update your firmware for media compatibility. See above reply for high quality media.
You can get the newer firmware from here ftp://ftp.hp.com/pub/information_storage/software/dvd400c_kh27.exe That may get you sorted. If not post back here with the newer log after the firmware update.
Hi, thanks again for all the previous help - I have tried all these pieces of advice and had no luck at all, unfortunately. Please see my latest log below. Despite reinstalling twice and following all the instructions, I am still finding that one of my Driver's DMA is OFF. I Can't find a way around this, any advice? I am currently still using the same media, but am sure that currently this is NOT the problem - the major issue is that there is something up with the settings on either Nero or my burner, as I still can't even burn a music cd. I tried updating my Nero but don't have a valid key for that download, and in any case my Nero is still version 7.0, so this should not be an issue. Please let me know if you have any ideas, as it's getting really frustrating now. Thanks in advance, ) 5C8000XXXXXXXXXXXXXXXXXX Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32 NT-SPTI used Nero API version: 7.0.0.0 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\Nero - Burning Rom Recorder: <HP DVD Writer 400c> Version: KH27 - HA 1 TA 0 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : WDC WD2500BB-22FTA0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : HP DVD Writer 400c atapi Port 3 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 3 ID 1 DMA: On === CDRom-Device-Map === HL-DT-ST DVD-ROM GDR8162B K: CDRom1 HP DVD Writer 400c L: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1047852kB) Free physical memory: 340MB (349044kB) Memory in use : 66 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 8.1.2006 NeroAPI 18:00:55 #1 Phase 112 File APIProgress.cpp, Line 278 DVD-Video files reallocation started 18:00:56 #2 Phase 114 File APIProgress.cpp, Line 278 DVD-Video files reallocation completed (no file modified) 18:00:56 #3 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 18:00:56 #4 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 262144KB of Memory 18:00:56 #5 Text 0 File Reader.cpp, Line 124 Reader running 18:00:56 #6 Text 0 File Writer.cpp, Line 113 Writer L: HP DVD Writer 400c running 18:00:56 #7 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 18:00:56 #8 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 18:00:56 #9 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 18:00:56 #10 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 18:00:56 #11 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2286111 (508:01.36, 4465MB) 18:00:56 #12 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO 18:00:56 #13 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: HP DVD Writer 400c, Media type: DVD+R 18:00:56 #14 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 18:00:56 #15 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [L: HP DVD Writer 400c] -------------------------------------------------------------- 18:00:56 #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [L: HP DVD Writer 400c] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2286112 | lead-out | 1 | 0x41 | 0x00 18:00:56 #17 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 18:00:56 #18 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 18:00:57 #19 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 18:00:57 #20 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 18:00:57 #21 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 4x (5,540 KB/s) 18:00:57 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 18:00:57 #23 SPTI -1066 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24 Buffer x0c359e00: Len x804 18:00:57 #24 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 18:01:23 #25 SPTI -1135 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C Buffer x00e10000: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 18:01:23 #26 CDR -1135 File Writer.cpp, Line 302 Write error L: HP DVD Writer 400c 18:01:23 #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 18:01:23 #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 18:01:24 #29 SPTI -1176 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 03 18:01:24 #30 Phase 127 File APIProgress.cpp, Line 278 Generating DVD high compatibility borders 18:01:24 #31 Phase 129 File APIProgress.cpp, Line 278 Generating DVD borders completed successfully 18:01:24 #32 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 4x (5,540 KB/s) 18:01:24 #33 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 18:01:24 #34 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 08:02:00 (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
- firmware's up to date, though it's dated Dec 2004!!, http://forum.rpc1.org/dl_firmware.php?download_id=1726 - 4465MB is burning too close to outer edge of discs. If you use DVD Shrink, set target size to 4300MB in Shrink's preferences thus avoiding outer edge and not sacrificing much space - your blanks discs aren't being recognised, due to the firmware being so old. this is similar to what you should see - - ie a 3line paragraph when the firmware's up to date. Your blank discs are newer than the burner's firmware knows what to do with as it's out of date and neglected by the manufacturer. it happens sometimes when newer burners are manufactured, they let some drives' firmware slip by the wayside.
Cheers Creeky So, do you think if I use slightly older disks it will work fine for me? Any recommendations on which discs to get? Thanks again.
my media recommdations are in my sig, just don't use those CMC Mag discs anymore that i see from up top of the thread!
Mate, that wasnt the problem - I have tried with Verbatim DVD+R and am getting exactly the same errors - I can't even burn CD's through iTunes either. I have decided that it is a Nero problem, any ideas on alternative software I can use? I would like to be able to delete Nero from my system as it has been nothing but trouble recently. Thanks in advance.
i don't know too many burning alternatives but you're underestimating the importance of your firmware being so out of date. firmware is what teaches your burner about media/burn speeds and if it's so out of date it just can't detect/write to discs properly. i seem to hit this resistance every time i post about firmware being inadequate/out of date, i always seem to get the poster disbelieving it's the firmware (or lack of firmwware). you need to trust me on the firmware thing, the truth is there 100% in the Nero log, when the firmware/drive can't recognise a disc you see a 1-liner as it doesn't recognise the media. if it can recognise the media you get a 3-liner such as the example i posted
@sash777 I fully agree with creaky, not only because I know him (here), but it's because of my experiences and knowledge that I've acquired. In order for your burner to write properly, your burner needed to have the most current firmware available, so it can diagnose/verify where to write, what's the best strategy to write, media compatibility, etc. on the blank media, especially if they're the latest kinds of media. Firmware and media plays a very important role when it comes to burning. I can tell you that, if I'm going to burn a new MCC004 (16X Verbs) and I didn't have the latest firmware on my burner, then there is a 50-50 chances of getting a "coaster" (most likely 90%) because my burner CAN NOT recognize the new MID aka MCC004, it can only recognized the old MCC003 because it lacks the firmware for media compatibility. Therefore, I will definitely end up with a "illegal disc, medium write error, illegal key request, failed to write to disc, burned failed at 8X, etc." Below is an example from a successful burned log of mine. You can compare yours to mine and see if you'll notice any differences.
I am not sure why you are not listening as regards firmware, these chaps know what they are talking about, unless you update your fimware you will not get much more out of them. [bold]UPDATE YOUR FIRMWARE!!!!!!!!!!![/bold] Do you get it yet? Unless you have, then forget what I have just said!!
Ok, sorry but I am really confused now. I have the most up-to-date Firmware on the site that has been posted, and yet you are saying that my Firmware is out of date. In lamen's terms please, because I am very new to all this, but is there a way that I can sort this out or do you think I will need to buy a new DVD burner? Thanks again for all your help.
the firmware is dated 2004, it's already having trouble recognising whatever those discs were, so the discs are newer than the firmware knows what to do with, ie the firmware is now 2yrs old and is not equipped to deal with some of the modern discs out there
@sash777 These guys have given you great advice. Nothing seems to be correcting anything. Since you're using XP use system restore and go back to a date where you were having no problems burning DVDs with Nero version 6.X. That might tell you if it was Nero 7 install or if you burner has problems. Use the same media that worked last if you can. Anyway this is a free and quick check, if still can't burn, then store back to today.
