hi im new to forums but im stumped by this problem im having. having searched the net for 2 days and got nowhere i decided to join this forum as it seems that anyone with a nero problem comes here. im currently using nero 7 premium and also 1click dvd copy and for the last month ive had no problems at all. then suddenly 2 days ago they both stopped working and im unable to burn anything to dvd. when i try nero it transcodes the video and when it starts to burn to disc it aborts with the message "burn process failed". ive tried about 5 times but with no joy. i dont think its the discs im using as ive used about 15 - 20 without problems. ive tried updating the drivers and reinstalling both nero and my dvd rw. if anyone can help me id be very grateful. i know you will need to see my error log but dont know how to get it on here so if you could tell me how again i would be very grateful.
Well, there can be a few other issues such as firmware, media, speeds and other horrible packages/drivers such as InCD and Roxio include. So, let's have the "very last section" of you Nero log. To get the last section of your log, go here: C:\Program Files\Nero\Nero 7\Core\NeroHistory and REMEMBER to EDIT out your Nero serial before you're going to post back in here. Below is an example from a successful burned log of mine:
Welcome to Afterdawn!! Post your last Nero burn log. You should be able to find it here: C:\Program Files\Nero\Nero7\Core\NeroHistory.log Copy/Paste it into a reply. Nero makes a log entry whether you have saved one or not. They are saved in sequence and are fairly long. Find the last one and post it. They are divided by: ====== *** Nero Burning ROM, History File *** ====== 1C82-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx Don't include your serial number! Nero's log provides a detailed look at what went wrong and from that we can usually figure out what you need to get up and burning again. Cheers, Frank
Hi frank, LOL, sometimes I wake up early, sometimes I stay up late in til the morning. Can't really sleep much these days, works + AfterDawn, know what I mean, LOL. Yeah, I burned whenever I feel like it.
here is the log you asked for. once again thanks for your time. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 23/12/1997 01:23:24 ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32 NT-SPTI used Nero API version: 7.0.0.0 Using interface version: 6.6.0.12 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\NeroVision Recorder: <PHILIPS DVDR1648P1> Version: P2.2 - HA 1 TA 1 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : ST340810A atapi Port 0 ID 0 DMA: On CdRomPeripheral : IDE DVD-ROM 16X atapi Port 0 ID 1 DMA: On CdRomPeripheral : PHILIPS DVDR1648P1 atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === IDE DVD-ROM 16X F: CDRom0 PHILIPS DVDR1648P1 G: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 160MB (164288kB) Memory in use : 68 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 16.1.2006 NeroAPI 20:19:48 #1 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 20:19:48 #2 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 72704KB of Memory 20:19:48 #3 Text 0 File Reader.cpp, Line 124 Reader running 20:19:48 #4 Text 0 File Writer.cpp, Line 113 Writer G: PHILIPS DVDR1648P1 running 20:19:48 #5 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 20:19:48 #6 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 20:19:48 #7 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 20:19:49 #8 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 9231 ( 2:03.06, 18MB) 20:19:49 #9 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO (enabled: CD) 20:19:49 #10 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: PHILIPS DVDR1648P1, Media type: DVD+R 20:19:49 #11 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 20:19:49 #12 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 9232 (9232) = #9232/2:3.7 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 9232 blocks [G: PHILIPS DVDR1648P1] -------------------------------------------------------------- 20:19:49 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [G: PHILIPS DVDR1648P1] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 18907136, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 9232 | lead-out | 1 | 0x41 | 0x00 20:19:49 #14 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 20:19:49 #15 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 20:19:49 #16 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 20:19:49 #17 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 20:19:49 #18 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 4x (5,540 KB/s) 20:19:49 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 20:19:49 #20 SPTI -1066 File SCSIPassThrough.cpp, Line 306 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24 Buffer x099ab000: Len x804 20:19:49 #21 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 20:20:03 #22 Text 0 File WriterStatus.cpp, Line 116 <G: PHILIPS DVDR1648P1> start writing Lead-Out at LBA 9232 (2410h), length 0 blocks 20:20:03 #23 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 20:21:55 #24 Phase 127 File APIProgress.cpp, Line 278 Generating DVD high compatibility borders 20:21:55 #25 Phase 129 File APIProgress.cpp, Line 278 Generating DVD borders completed successfully 20:21:56 #26 Phase 37 File APIProgress.cpp, Line 278 Burn process completed successfully at 4x (5,540 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 23/12/1997 02:02:46 Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** NeroAPI, History File *** ======
the previous log was my last log when i was succesful to my surprise. here is one which failed from a couple of days ago. dont understand whats going on!!!!!! Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 23/12/1997 01:23:24 ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32 NT-SPTI used Nero API version: 7.0.0.0 Using interface version: 6.6.0.12 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\NeroVision Recorder: <PHILIPS DVDR1648P1> Version: P2.2 - HA 1 TA 1 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : ST340810A atapi Port 0 ID 0 DMA: On CdRomPeripheral : IDE DVD-ROM 16X atapi Port 0 ID 1 DMA: On CdRomPeripheral : PHILIPS DVDR1648P1 atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === IDE DVD-ROM 16X F: CDRom0 PHILIPS DVDR1648P1 G: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 166MB (170208kB) Memory in use : 67 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 15.1.2006 NeroAPI 15:51:20 #1 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 15:51:21 #2 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 262144KB of Memory 15:51:21 #3 Text 0 File Reader.cpp, Line 124 Reader running 15:51:21 #4 Text 0 File Writer.cpp, Line 113 Writer G: PHILIPS DVDR1648P1 running 15:51:21 #5 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 15:51:21 #6 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 15:51:21 #7 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 15:51:21 #8 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 29999 ( 6:39.74, 58MB) 15:51:21 #9 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO (enabled: CD) 15:51:21 #10 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: PHILIPS DVDR1648P1, Media type: DVD+R 15:51:21 #11 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 15:51:21 #12 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 30000 (30000) = #30000/6:40.0 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 30000 blocks [G: PHILIPS DVDR1648P1] -------------------------------------------------------------- 15:51:21 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [G: PHILIPS DVDR1648P1] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 61440000, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 30000 | lead-out | 1 | 0x41 | 0x00 15:51:21 #14 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 15:51:21 #15 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 15:51:21 #16 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 15:51:21 #17 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 15:51:21 #18 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 8x (11,080 KB/s) 15:51:21 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 15:51:22 #20 SPTI -1066 File SCSIPassThrough.cpp, Line 306 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24 Buffer x0620d200: Len x804 15:51:22 #21 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 15:51:28 #22 SPTI -1176 File SCSIPassThrough.cpp, Line 306 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1176) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x72 Sense Qual: 0x01 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 72 01 Buffer x02bb0000: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 15:51:28 #23 CDR -1176 File Writer.cpp, Line 302 Session fixation error G: PHILIPS DVDR1648P1 15:51:28 #24 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 15:51:28 #25 SPTI -1176 File SCSIPassThrough.cpp, Line 306 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1176) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 03 15:51:28 #26 Phase 127 File APIProgress.cpp, Line 278 Generating DVD high compatibility borders 15:51:28 #27 Phase 129 File APIProgress.cpp, Line 278 Generating DVD borders completed successfully 15:51:28 #28 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 23/12/1997 02:02:46 Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Well, you log looks pretty clean, except few minor thing below. Try to update to the latest of Nero 7.0.1.4B (Nero seems to have fixed a lot of the earlier bugs, so with 7.0.1.4B, it should be alright). This is wrong, I'm curious to what are you trying to burn? It should be at least 4365MB or 4400MB, or something similar. I'm wondering what kind of media did you used? Your burner's firmware seems to be up-to-dated, but somehow it won't recognize (it's missing) the MID code. This should 2 lines. Again, here is an example taken from a log of mine: Recorder: SONY DVD RW DRU-710A, Media type: DVD+R Disc Manufacturer ID: YUDEN000, Media Type ID: T02, Eventhough you may have a successful burned, but your burner is kind of picky, it looks like doesn't really like the media. The only media I recommend are: Taiyo Yuden, Verbatim "advanced azo/datalife plus" and MAXELL (mij by Hitachi), these are top notch media. I've used tons (hundreds of them) and I've never experienced any issues at all. Good luck!!
is the update you advised a trial or a full copy and will it cost me. and also will i have to uninstall my current nero or will it install over the top of my existing program
If you already have Nero 7 S/N (key), then it is FREE. Here's what you need to do: <> write down your current Nero 7 serial number on a piece of paper or where you can find/remember. <> get Nero's General Clean Tool here http://www.nero.com/nero6/enu/General_CleanTool.html <> run Nero's General Clean Tool to completely wipe out the Current Nero 7.0.0.0 from your system (remember run it twice, just to make sure) <> restart your computer <> download the latest Nero 7.0.1.4B from here http://www.nero.com/nero7/enu/nero7-demo.php <> once it's completed, re-install (run) the new Nero 7 <> restart your computer, then put your old Nero 7 Serial Number over the demo serial. <> restart your computer and you should be all set This is how I've always updated my Nero 7 whenever I wanted to update to its current version. By the way, I have Nero 7 Premium (7.0.1.4 now), but I'm going to update to 7.0.1.4B a in few more hours. Good luck!!
I concur because when the new Nero7 came out it was only a couple of days before the thing was updated. And then a few days later updated again. Of course alkohol is spot on as usual! I just wanted to add my $0.02 worth. I usually don't run the clean tool and just install over the old. In this case I would though because of the problems that are occuring and it would be better to start fresh. With Nero that is never a bad idea.
First log of successful burn Second log failed As Alkohol stated looks like your burner is being picky.
