Using nero 6.6.0.18 and nerovision 3.1.0.21 and a Memorex dvd 16+/-dl4rwnd2 hardware(firmware updated). I have also bought nero 7 to see if that works. I have completely cleaned and reinstalled The original software. I don't use any other burning software. I also use winxp pro with service pack 2. Here's the problem: The old version of nero that came as a package works fine(nero oem 6.3.1.29 and nerovision 2.1.2.21) , but I would like to use the newer versions because they have better options for me. After each time I update/upgrade, I cannot burn. There is no error log created because the nero program freezes(not responding) just after caching of files completes. This happens with Nero express and just before nero starts burning with Visionexpress. Nero Tech support won't respond. Any ideas? Thanks for anybody's input.
Try looking for the log anyways. It posts logs even on failed burns. It should be in program files>ahead>nero>nerohistory.txt . When ppl have problems with Nero 7, many don't have problems when going back to Nero 6. But you should stick with the latest version of either 6 or 7. I have been having good luck with Nero 7, but i have seen many posts where ppl were fine with 6 and cant burn with 7. Most of the time we get ppl running on 7, but some have to go back to vers 6 to be able to burn again. If you can find a log, post it. It will tell us much more about what is going on with your system.
Thanks for the response! Here is a log from a failed burn process when I was trying nero 7. I can't find a log file for nero 6. However if an infotool printout would help. I will paste it in. The error happens with both versions, so hopefully it is the same problem and can be fixed in at least one of the versions. Thanks again. The machine gun cat is a riot, by the way. 5C80001080000000005666878691 Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.0.0.0 Recorder: <Memorex DVD16+/-DL4RWnD2>Version: 1.A1 - HA 1 TA 0 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <Memorex DVD16+/-DL4RWnD2>Version: 1.A1 - HA 1 TA 0 - 7.0.0.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : Maxtor 6Y060L0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : Memorex DVD16+/-DL4RWnD21.A1 ultra Port 2 ID 2 DMA: Off === CDRom-Device-Map === Memorex DVD16+/-DL4RWnD2 D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523764kB) Free physical memory: 393MB (402612kB) Memory in use : 23 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.1.2006 ISO compilation 12:57:24 AM #1 Text 0 File Isodoc.cpp, Line 6410 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 12:57:24 AM #2 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 72704KB of Memory 12:57:24 AM #3 Text 0 File Reader.cpp, Line 124 Reader running 12:57:24 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 12:57:24 AM #5 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 12:57:24 AM #6 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2226159 (494:42.09, 4347MB) 12:57:24 AM #7 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO (enabled: CD) 12:57:24 AM #8 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: Memorex DVD16+/-DL4RWnD2, Media type: DVD+R 12:57:24 AM #9 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 12:57:24 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2226160 (2226160) = #2226160/494:42.10 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2226160 blocks [D: Memorex DVD16+/-DL4RWnD2] -------------------------------------------------------------- 12:57:24 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [D: Memorex DVD16+/-DL4RWnD2] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4559175680, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2226160 | lead-out | 1 | 0x41 | 0x00 12:57:24 AM #12 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 12:57:24 AM #13 Phase 24 File dlgbrnst.cpp, Line 1724 Caching of files started 12:57:24 AM #14 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 12:57:24 AM #15 Phase 25 File dlgbrnst.cpp, Line 1724 Caching of files completed 12:57:24 AM #16 Phase 36 File dlgbrnst.cpp, Line 1724 Burn process started at 4x (5,540 KB/s) 12:58:06 AM #17 SPTI -500 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500) Sense Key: 0x00 (KEY_NO_SENSE) Sense Code: 0x00 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00 Buffer x04ae7200: Len x4000 12:58:09 AM #18 SPTI -1033 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x04 Sense Qual: 0x01 CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 80 18 BF Buffer x0382ac00: Len x20 12:58:09 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 12:58:09 AM #20 SPTI -1033 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x04 Sense Qual: 0x01 CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 80 18 BF Buffer x0382ac00: Len x20 12:58:09 AM #21 SPTI -1033 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x04 Sense Qual: 0x01 CDB Data: 0x52 01 00 00 00 FF 00 00 1C 00 00 00 Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 80 18 BF Buffer x0382ac00: Len x1c 12:58:09 AM #22 CDR -1033 File ThreadedTransferInterface.cpp, Line 1753 Drive not ready D: Memorex DVD16+/-DL4RWnD2 12:58:09 AM #23 TRANSFER -35 File ThreadedTransferInterface.cpp, Line 1753 Invalid track info 12:58:09 AM #24 Phase 38 File dlgbrnst.cpp, Line 1724 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 2:28:13 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Hi donatien1, Any log will do . This one will tell us something. First you need to go back to the error log post, and edit out your serial number. It starts with 5C80, just click on the pencil symbol next to your post, and put xxxx or somthing over the numbers. Lowlifes will steal your Nero if you leave the numbers there. Version 7 of nero is up to 7.0.1.4b and should be updated. http://www.nero.com/nero7/enu/Downloads.html I think this is the firmware for your drive, and it looks like you need 1.A3 http://forum.rpc1.org/dl_firmware.php?download_id=2107 DMA is OFF for that drive, and needs to be ON. How to fix it?? Here is my buddy alkohol's guide for DMA fixes: http://forums.afterdawn.com/thread_view.cfm/260038 You are getting close to the edge of the disc where media coverage can be spotty or missing. Set your target size to Custom 4300 in the nero or shrink burn settings page. It said your drive wasn't ready, and it didn't like the track information. Might just be the way this movie was ripped, but this could be old firmware and old nero competing to see who can mess with you the most. I couldn't see what kind of media you were using, and Nero didn't know either. Use GOOD media like Verbatim, Sony, Fuji, Maxell, last 3 made in japan. You were burning at 4x and that is good. Memory use was very good, remember to not multi-task while burning as you only have 512MB to work with (you did fine on this log). Fix the stuff listed, and try again using GOOD media as suggested. The DMA and out of date firmware/nero are probably the reasons for the failed burn, but dont forget GOOD media.. Hey, i think i said that already
