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NERO v7...roxio and now ashampoo

Discussion in 'Nero discussion' started by hel8itch, Jan 25, 2006.

  1. hel8itch

    hel8itch Member

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    what the hell is wrong with my laptop!
    i posted here a few days ago with errors i got when trying to burn disks using nero.
    i was told by someone on here.it was probably down to using crap media.
    so here is a list i have since tryed

    i have tryed
    TDK DVD+R
    1-4X

    MAXELL DVD+R
    1-8X


    TDK DVD+R
    1-16X

    DATAWRITE TITANIUM DVD-R
    8X (which is the only ones iv ever needed to buy before now)


    SONY DVD+R
    1-8X


    MRDVD DVD-RW
    2X


    BULKPAQ DVD-R
    8X


    the dearest were the sony which were around £15 for 5 disks..

    iv now sat here since 930am and now its 310am lol..and i still havent managed to burn a dvd..BUT..iv managed to burn the cheapest crappiest god damn cd-r you can buy..
    so if its crap media causing problems why could i burn a cheap cd-r but not an expensive dvd..
    i desperately need to make backups of stuff on my system so need to use dvds...but what do i do
     
  2. gear79

    gear79 Guest

    dont know if i have helped you yet... but what are you trying to do?
    what are you burning?
    what burner do you have?
    whats the file type?
    what speeds are you burning at?
     
  3. hel8itch

    hel8itch Member

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    well i have a
    Hitachi LG electronics DVD+RW/DVD-RW ATAPI
    firmware is up to date have even emailed the manufacturer to be sure cos its seriously peeing me off

    im simply trying to put some files onto dvd..so i can remove them from my system
    files are mixed types.such as zip,rar,pdf etc
    i have tried at every speed possible..from 2.4 up to 16
    it cant be media..iv more or less ruled that out by trying just about every make the shop sells lol.
    and plus i can burn onto a cheap cd-r

    so what i need to do is figure out why i cant burn onto dvds anymore?
     
  4. whompus

    whompus Active member

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    Your firmware is not up to date. You may be waiting a good while for cybermaxx to release any updates for the oem drive in your laptop if they ever do. Keep e-mailing them and pitching a fit. Because the same drive in the dell and fujitsi and other laptops have been updated a few times from 101 to I think 107 or maybe even newer now.

    Do they even have a web site? If so could you post a link to it here?

    I am finding it is getting poor ratings from users on the net. One user give it mixed rating with Ritek G05 disks. If you can find some of them give them a go until a firmware update is released for your drive.
     
    Last edited: Jan 25, 2006
  5. hel8itch

    hel8itch Member

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    iv actually been emailing the drive manufacturer LG.
    and one of the useless replies i got back was this

    Thank you for your email.
    We would respectfully request that you contact our Customer Service Department directly on the following number to discuss this further:
    LG Customer Service: 0870 873 5454

    i sat there listening to dumb music for half hour and hung up!
    but cybermaxx you wont find..cos its not a company in its own right.its made by.....grrrrr MEDION...and god their gits to deal with.
    there websites here
    http://www.medion.co.uk/
    and updates n drivers etc here
    http://www.medion.co.uk/service/page/drivers_updates/drivers_updates.htm

    mine is model number
    md41349
    the updates they have listed are

    Bios Update FID 2130
    26.04.2004 - Version: 1.0f


    Card Reader Driver FID 2130
    12.01.2004 - Version: 2.00.1215


    Hotkeys FID 2130
    23.12.2003 - Version: 3.1/1.8.

    Infrared Driver FID 2130
    Win 2000/Win XP
    23.12.2003 - Version: 5.1.3600.4
    DownloadDetails

    Network Driver FID 2130
    Win 2000/Win XP
    23.12.2003 - Version: 4.35.0.0
    DownloadDetails

    Power Management Software FID 2130
    Win XP
    12.01.2004 - Version: 2.3
    DownloadDetails

    Power Management Software FID 2130
    Win XP
    23.12.2003
    DownloadDetails

    SM Bus Driver FID 2130
    Win XP
    23.12.2003
    DownloadDetails

    Sound Driver FID 2130
    Win 2000/Win XP
    23.12.2003 - Version: 5.10.00.5370
    DownloadDetails

    Touchpad Driver FID 2130
    Win 2000/Win XP
    23.12.2003 - Version: 7.8.1.0
    DownloadDetails

    Video Driver FID 2130
    Win 2000/Win XP
    23.12.2003 - Version: 6.14.10.6396
    Download


    and i have all of them already.


    the first email i from LG said this
    Reply to Customer Enquiry------------
    Thank you for your email. We would suggest that you try the following: Remove the drive from device manager and shut down the system. 1) Disconnect the drive from the computer by disconnecting the IDE cable. * 2) Restart your computer and allow Windows to start. Once Windows has fully started, again shut down your system * 3) Re-Connect the drive by connecting the IDE cable to the drive. * 4) Restart you computer and allow Windows to start. Once started, check the drive has been detected and see if the problem is now resolved. * NOTE: if you are not sure about going inside you computer you can skip steps 2 to 4. What the above will do is force Windows to reinstall the drivers for your unit and this should rectify you situation if the problem is due to the drivers. We hope you find this information useful and if you need any further assistance please don¡¯t hesitate to contact us. Yours Sincerely LG Electronics UK Helpdesk


    no i didnt find that information useful..i had already tried all of that lol..


    but atleast they replied..medion i still havent heard back from after countless emails


    their contact details are
    0870 727 0370

    there email you can get to on this page
    http://www.medion.co.uk/service/frame/FrNav_left.php#


    there one of those annoying companies that hide their email addy
     
  6. whompus

    whompus Active member

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    Yeah thats the problem with those type systems. Support from them sux.
     

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