1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Nero error message - virtual memory low

Discussion in 'Nero discussion' started by pcoakley, Jan 28, 2006.

  1. pcoakley

    pcoakley Guest

    Hopefully someone can help me here, i have read a couple of suggestions made here that solved similar problems to mine and gave them a go, but it has not worked.
    The process comes up with an error at the very end of the session, i have put a copy of a section of the error log that might shed some light on the problem. In saying that, i have plenty of memory and for some reason the program itself is using 98%, this stat is the same everytime.
    Also, i have never had a problem before and regularly burn similar projects every few weeks, so it seems strange, because i cant figure out what has changed.
    I have completely cleaned out Nero and reloaded and had it updated too.

    Book type: (N/A)
    [15:00:34] NeroVision Properties of your project:
    [15:00:34] NeroVision Aspect ratio: Automatic
    [15:00:34] NeroVision Video mode: PAL
    [15:00:34] NeroVision Quality: Automatic
    [15:00:34] NeroVision Used disc space: 3.84 GB
    [15:00:34] NeroVision Your project contains the following:
    [15:00:34] NeroVision Number of titles: 2
    [15:00:34] NeroVision 1. Sapphire October to November 2005 (Video Title, 1h 37m 58s, 9 chapters)
    [15:00:34] NeroVision Video mode: PAL
    [15:00:34] NeroVision Aspect ratio: 4:3
    [15:00:34] NeroVision Quality: Standard play (5073 kbps)
    [15:00:34] NeroVision Resolution: 720 x 576 (CCIR-601)
    [15:00:34] NeroVision 2. Port Hedland & Robinson St (Slide Show, 0h 05m 48s, 87 pictures with audio)
    [15:00:34] NeroVision Video mode: PAL
    [15:00:34] NeroVision Aspect ratio: 4:3
    [15:00:34] NeroVision Quality: Standard play (5073 kbps)
    [15:00:34] NeroVision Resolution: 720 x 576 (CCIR-601)
    [15:00:34] NeroVision Number of menus: 2
    [15:00:34] NeroVision - Main menu (1 page)
    [15:00:34] NeroVision - Menu for Sapphire October to November 2005 (3 pages)1A20-0218-0370-1725-8155-4331*
    [15:00:34] NeroVision Windows XP 5.1
    [15:00:34] NeroVision IA32
    [15:00:34] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 14/08/2002 1:03:36 PM
    [15:00:34] NeroVision ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 5:35:34 PM
    [15:00:34] NeroVision Nero API version: 6.6.0.8
    [15:00:34] NeroVision Using interface version: 6.3.1.11
    [15:00:34] NeroVision Installed in: C:\Program Files\Ahead\Nero\
    [15:00:34] NeroVision Application: ahead\NeroVision
    [15:00:34] NeroVision Recorder: <LITE-ON DVDRW SOHW-832S> Version: VS0M - HA 1 TA 0 - 6.6.0.8
    [15:00:34] NeroVision Adapter driver: <atapi> HA 1
    [15:00:34] NeroVision Drive buffer : 2048kB
    [15:00:34] NeroVision Bus Type : default (0) -> ATAPI, detected: ATAPI
    [15:00:34] NeroVision === Scsi-Device-Map ===
    [15:00:34] NeroVision DiskPeripheral : WDC WD1200JB-00EVA0 atapi Port 0 ID 0 DMA: On
    [15:00:34] NeroVision CdRomPeripheral : LITE-ON DVDRW SOHW-832S atapi Port 1 ID 0 DMA: On
    [15:00:34] NeroVision CdRomPeripheral : JLMS DVD-ROM LTD-166S atapi Port 1 ID 1 DMA: On
    [15:00:34] NeroVision === CDRom-Device-Map ===
    [15:00:34] NeroVision LITE-ON DVDRW SOHW-832S E: CDRom0
    [15:00:34] NeroVision JLMS DVD-ROM LTD-166S D: CDRom1
    [15:00:34] NeroVision =======================
    [15:00:34] NeroVision AutoRun : 1
    [15:00:34] NeroVision Excluded drive IDs:
    [15:00:34] NeroVision WriteBufferSize: 83886080 (0) Byte
    [15:00:34] NeroVision ShowDrvBufStat : 0
    [15:00:34] NeroVision BUFE : 0
    [15:00:34] NeroVision Physical memory : 1279MB (1310192kB)
    [15:00:34] NeroVision Free physical memory: 15MB (16000kB)
    [15:00:34] NeroVision Memory in use : 98 %
    [15:00:34] NeroVision Uncached PFiles: 0x0
    [15:00:34] NeroVision Use Inquiry : 1
    [15:00:34] NeroVision Global Bus Type: default (0)
    [15:00:34] NeroVision Check supported media : Disabled (0)
    [15:00:34] NeroVision 29.1.2006
    [15:00:34] NeroVision NeroAPI
    [15:00:34] NeroVision 3:00:30 PM #1 Phase 111 File APIProgress.cpp, Line 276
    [15:00:34] NeroVision DVD-Video files sorted
    [15:00:34] NeroVision
    [15:00:34] NeroVision 3:00:31 PM #2 Text 0 File ThreadedTransfer.cpp, Line 506
    [15:00:34] NeroVision Tried to get 81920 KB of memory
    [15:00:34] NeroVision
    [15:00:34] NeroVision 3:00:31 PM #3 TRANSFER -5 File ThreadedTransfer.cpp, Line 507
    [15:00:34] NeroVision Error: not enough memory
    [15:00:34] NeroVision
    [15:00:34] NeroVision 3:00:31 PM #4 NEROAPI 7 File Burncd.cpp, Line 2943
    [15:00:34] NeroVision Error:\nCannot connect TRF.
    [15:00:34] NeroVision
    [15:00:34] NeroVision Existing drivers:
    [15:00:34] NeroVision File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 14/08/2002 1:03:36 PM
    [15:00:34] NeroVision Registry Keys:
    [15:00:34] NeroVision HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,447
    Likes Received:
    0
    Trophy Points:
    116
    You need to shut down all unwanted programs, including spyware, do NOT multitask while trying to burn. Your Nero is also a few versions behind.
     
  3. pcoakley

    pcoakley Guest

    Thanks for your suggestion, as for the first part, everything else is shutdown and i never multitask, i leave the computer all to itself while it carries out the task.
    Before starting the Nero program i check available memory and there is usually around 900 - 1000 MB of ram available, so it seems that either the program is using all of this memory or there is a glitch somewhere else, i am suspicious of the fact that every time i check the log it has the same percentage - 98%.
    As for your other suggestion, updating the version may be my next option, it just seems strange that this should make all the difference, as it hasnt been a problem before?

    Thanks for your reply. Paul
     
  4. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,447
    Likes Received:
    0
    Trophy Points:
    116
    Heres an extract taken from a thread in december, hope it helps.

     
  5. pcoakley

    pcoakley Guest

    Thanks again for your replies, as for this trick it was one of the first things i did, it is set at a min of 2000 MB and max of 4000 MB. I think my last option is the latest Nero version, but again, im sus that its something else.

    Cheers. Paul
     
  6. whompus

    whompus Active member

    Joined:
    Dec 2, 2002
    Messages:
    1,346
    Likes Received:
    0
    Trophy Points:
    66
    Ahh This clears up a few problems yours and the other guys. Note the sn# here.

    [15:00:34] NeroVision - Menu for Sapphire October to November 2005
    1A20-0218-0370-1725-8155-4331*
    [15:00:34] NeroVision Windows XP 5.1

    And then here

    Steve


    1A20-0218-0370-1725-8155-4331*

    Windows 98 4.10

    From this post

    http://forums.afterdawn.com/thread_view.cfm/288597

    Non legal sn# can cuase this kind of problem as well as other problems if they get flaged.
     
  7. pcoakley

    pcoakley Guest

    Thanks for the reply. How can it be a non legal s/n? The software was packaged with the DVD writer (OEM). And if you were correct, i would have been having problems long before this.
     
  8. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,447
    Likes Received:
    0
    Trophy Points:
    116
    @whompus, absolutely amazing, how ever did you pick that up. Some one's been naughty then!
     
  9. pcoakley

    pcoakley Guest

    I appreciate your efforts, but you are both barking up the wrong tree so to speak, i have a legit software package and as i just said before, even if you were correct, i would have had problems long before this.
    Secondly, why would anyone bother having an "illegal" s/n when you can get them issued from nero if you were to use a trial version?
     
  10. whompus

    whompus Active member

    Joined:
    Dec 2, 2002
    Messages:
    1,346
    Likes Received:
    0
    Trophy Points:
    66
    Dont get me wrong my friend. I am not saying you did anything wrong.

    Just saying what I see. Weither you did it or whoever you purchased from did. If the # has been flaged by nero it can cause all kind of problems. Not just mem leakage but bad incoding for jerky video as well as not being able to update with the #.
     
  11. pcoakley

    pcoakley Guest

    Interesting, i will follow this up tomorrow with suppliers and hopefully Nero (i dont think i will get a reply), because how can it be tampered with when it comes as packaged software.
    I beleive the problem is a glitch somewhere else in the system.
     
  12. whompus

    whompus Active member

    Joined:
    Dec 2, 2002
    Messages:
    1,346
    Likes Received:
    0
    Trophy Points:
    66
    I am not saying your software has been tampered with just the # being used. When posting a log on fourms you want to always make sure to remove the sn# because anyone can get them from the log. If someone gets it and shares it to crack sites or whatever and nero gets wind of it it will get flaged. After being flaged it is then known in there system. And can from that point on cause problems.
     
  13. pcoakley

    pcoakley Guest

    a good point for future occasions, but that doesnt solve this problem unfortunately, because this problem was before i posted the information.
    Hopefully someone out there has an idea of what the problem is?
     
  14. whompus

    whompus Active member

    Joined:
    Dec 2, 2002
    Messages:
    1,346
    Likes Received:
    0
    Trophy Points:
    66
    Well both Gwen and myself told you what the problem is. It is your mem alocation. The fix will be to find why nero is alocating all of it to itself. The only reason I can think of is because the sn# is being used on other systems. Therefor it may be flaged. And the combat nero flaged the # with might be to alocate mem to an unusable state.
     
  15. smsmike

    smsmike Regular member

    Joined:
    Jun 6, 2004
    Messages:
    143
    Likes Received:
    0
    Trophy Points:
    26

    If he's using an OEM version of the program, and the serial number came with the package, he can't be using anything Nero would find illegal. I have many OEM versions of Nero 6, some with their own built in serial numbers, others with numbers on the envelopes that the disks came in. They all work with any of the disks.

    My suggestion would be to un-install Nero, clean up the registry, defrag the HD, then re-install Nero again. Also, on the Nero Web Site, there is a utility that cleans up the computer so you get a CLEAN install. I used it before I installed Nero 7, and it does make a difference in the performance.

    From what he said, he has way MORE virtual memory than required..

    - Mike -
     
  16. wilham

    wilham Member

    Joined:
    Jan 15, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    11
    Sure he can. As they pointed out the number is on other peoples system as noted on other posts here.

    Virtual memory is not what is in question here physical memory is. 15 meg left from 1279 is in no way enough. And as he said he is not running anything else so it has to be nero doing something.

    A full clean may or may not help. If it does and the problem is the number the problem will come back fairly fast.
     
  17. pcoakley

    pcoakley Guest

    Hi all, thanks for the further suggestions. Unfortunately i was away for the week due to work.
    Mike, your suggestion sounds good, the only part i need help on now is, how do i clean out the registry?

    Paul
     
  18. smsmike

    smsmike Regular member

    Joined:
    Jun 6, 2004
    Messages:
    143
    Likes Received:
    0
    Trophy Points:
    26
    Go to (http://ww2.nero.com/nero6/enu/Download_Utilities.html) and download the Clean Tools package. Follow the instruction and the programs will clean up your registry and system.

    - Mike -
     
  19. smsmike

    smsmike Regular member

    Joined:
    Jun 6, 2004
    Messages:
    143
    Likes Received:
    0
    Trophy Points:
    26
    Last edited: Feb 4, 2006
  20. fasfrank

    fasfrank Active member

    Joined:
    Oct 15, 2003
    Messages:
    3,675
    Likes Received:
    0
    Trophy Points:
    66
    @smsmike,
    When your link screws up like that do this to fix it:

    Select Edit your Post.
    Then select Save Changes.
    The link will now be correct.

    It has something to do with the fact that the word "Nero" is linked internally to the AD definition list.

    Cheers,
    Frank
     

Share This Page