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Virus, Spyware...something. Help!

Discussion in 'Windows - Virus and spyware problems' started by pagoda, Mar 22, 2006.

  1. pagoda

    pagoda Guest

    I have Windows XP and a firewall, but I suspect something somewhere is currupt. The whole system is running slow and I know that's a bad sign. I was looking at some of these post where people put all kinds of information on their running processes etc. I don't know how to do that, but when I pull up the task manager I see about a dozen "svchost.exe" programs running, which I'm told is not good. But what's to do? I'm weary of downloading programs because they're all spyware too, right? Well, maybe not, but what's the most basic plan of action here?
     
  2. mawdrgn

    mawdrgn Regular member

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    Well you can always download HijackThis.

    We'll see what your computer is up to, get the program here:

    http://koti.mbnet.fi/pattaya1/HijackThis.exe

    Save it in it's own folder in the root of the drive, for example:

    C:\hjt\HijackThis.exe

    Then start it up, click on Do A System Scan And Save Logfile, then in a minute you should see the log pop up on a Notepad. Copy the text in it's whole, and post it as a message in this topic, like you have seen the other topics.

    As long as you don't go messing with the program any more than we ask you to, it's perfectly safe.
     
  3. pagoda

    pagoda Guest

    Hey thanks. Here's the readout:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:02:54 PM, on 3/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\system32\kmw_run.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\WINDOWS\system32\KMW_SHOW.EXE
    C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\iPod\bin\root\Spyware Doctor\sdhelp.exe
    C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: InstaFinderK - {4E7BD74F-2B8D-469E-90F0-F66AB581A933} - C:\PROGRA~1\INSTAF~1\INSTAF~1.DLL (file missing)
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\iPod\bin\root\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\iPod\bin\root\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: IEHlprObjClass - {CE7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Kensington\MouseWorks\IE_SPY.DLL (file missing)
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
    O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4203.exe"
    O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\system32\hgqhp.exe
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\iPod\bin\root\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{560A5289-6EBD-44BB-8C37-88EB2DD3D2D6}: NameServer = 85.255.114.66,85.255.112.130
    O17 - HKLM\System\CCS\Services\Tcpip\..\{80AE0E36-3C71-4EF6-8A6E-6E3BA6E0BC91}: NameServer = 85.255.114.66,85.255.112.130
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\iPod\bin\root\Spyware Doctor\sdhelp.exe

    Diagnosis? Prognosis?
     
  4. mawdrgn

    mawdrgn Regular member

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    Okay, first of all, put Hijack This in it's own folder called hjt(for example) in the C:drive, so it'll look like this:

    C:\hjt\HijackTHis.exe

    You have some adware there, and a trojan too!

    Startup Hijack This, checkmark the following entries and after doing it to these:

    O2 - BHO: InstaFinderK - {4E7BD74F-2B8D-469E-90F0-F66AB581A933} - C:\PROGRA~1\INSTAF~1\INSTAF~1.DLL (file missing)
    O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4203.exe"
    O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\system32\hgqhp.exe

    See if you can find this in the Add/Remove Program-portion of Control Panel:

    Instafinder

    If you can, remove it.

    And remove the following [bold]bolded[/bold] files/directories:

    c:\windows\temp\[bold]adware[/bold]
    C:\WINDOWS\system32\[bold]hgqhp.exe[/bold] <== Do NOT for god's sakes remove the system32 folder! Only the hgqhp.exe-file.

    After doing this, reboot and post a new Hijack This log so we'll see if it's allright.

    And I'll have to ask you about those 017s, are you located in Belarus?
     
    Last edited: Mar 22, 2006
  5. -kemisti-

    -kemisti- Active member

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    @mawdrgn: No, he's not in Belarus, but having WareOut-infection :)

    @pagoda:

    Uninstall via add/remove programs (control panel):

    InstaFinder

    Download fixwareout -> http://downloads.subratam.org/Fixwareout.exe
    Save on desktop and doubleclick it. Follow instructions, reboot whan asked

    HjT opens

    Fix then these lines (do a system scan only, checkmark these and press fix checked):


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://w...
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://w...O2 - BHO: InstaFinderK - {4E7BD74F-2B8D-469E-90F0-F66AB581A933} - C:\PROGRA~1\INSTAF~1\INSTAF~1.DLL (file missing)
    O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4203.exe"
    O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\system32\hgqhp.exe
    O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{560A5289-6EBD-44BB-8C37-88EB2DD3D2D6}: NameServer = 85.255.114.66,85.255.112.130
    O17 - HKLM\System\CCS\Services\Tcpip\..\{80AE0E36-3C71-4EF6-8A6E-6E3BA6E0BC91}: NameServer = 85.255.114.66,85.255.112.130


    Delete if found:

    c:\windows\temp\adware
    C:\WINDOWS\system32\hgqhp.exe
    kmw_run.exe (use Find-function)
    C:\PROGRA~1\INSTAF~1

    Post a fresh HjT log and contents of C:\fixwareout\report.txt
     
    Last edited: Mar 23, 2006

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