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worm intursion

Discussion in 'Windows - Virus and spyware problems' started by JAHMAX, Apr 6, 2006.

  1. JAHMAX

    JAHMAX Member

    Joined:
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    Being constantly attacked by this worm like so many others. The worm is portscan 1920168.0.1 (domain(53)) and it attacks many different ports. We have down loaded Hijackthis and did a scan and created a log that we pasted below. Can someone please assist us in eliminating this really annoying pest? Thank you.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:08:35 PM, on 4/6/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
    C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\Yahoo!\YOP\yop.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
    C:\Program Files\Maxtor\OneTouch\Drivers\USB\mxoaldr.exe
    C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\John M. Baulski\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://rd.yahoo.com/customize/sbcy/defaults/*http://yahoo.sbc.com/dial
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_2_0.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: CheckHO Class - {576EB0AD-6980-11D5-A9CD-0001032FEE17} - C:\Program Files\Yahoo!\Common\ycheckh.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_2_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
    O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
    O4 - HKLM\..\Run: [MXOBG] C:\Program Files\Maxtor\OneTouch\Drivers\USB\mxoaldr.exe
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] 1
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O12 - Plugin for .WAV: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125322114359
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coupons.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
    O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
     
    JAHMAX, Apr 6, 2006
    #1
  2. JaPK

    JaPK Regular member

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    Ok, the worm propably is not in your computer and it is attacking from outside. The good thing is that you have Norton's firewall protecting you.

    Download and install Ewido, UPDATE it, but do NOT run a scan yet. -> http://www.ewido.net/en/download/

    Cleaning instructions:

    Move hijackthis.exe into its own folder C:\HJT

    Run HijackThis and fix these entries (if found): (Do a system scan only, check entries, close all other windows, press Fix checked)

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/...
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/...
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/...
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://rd.yahoo.com/customize/sbcy/defaults/*http://yahoo.sbc.com/dial
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coup...


    Scan yor computer with Ewido and save the log file.
    Post a fresh HijackThis log and Ewido's log to here so we can see if your computer is clean.

     
    JaPK, Apr 6, 2006
    #2
  3. JAHMAX

    JAHMAX Member

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    Here is the requested ewido log file:

    We will follow up with a hijackthis report
    ---------------------------------------------------------
    ewido anti-malware - Scan report
    ---------------------------------------------------------

    + Created on: 12:02:45 PM, 4/8/2006
    + Report-Checksum: 6071B02

    + Scan result:

    C:\Documents and Settings\John M. Baulski\Cookies\john m. baulski@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
    C:\Program Files\backups\backup-20060408-111935-272.dll -> Adware.Coupons : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq11.tmp -> TrackingCookie.Questionmarket : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq13.tmp -> TrackingCookie.Advertising : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq14.tmp -> TrackingCookie.Sextracker : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15.tmp -> TrackingCookie.Sextracker : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq16.tmp -> TrackingCookie.Adserver : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq17.tmp -> TrackingCookie.Hitslink : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18.tmp -> TrackingCookie.Mediaplex : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq19.tmp -> TrackingCookie.Advertising : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1A.tmp -> TrackingCookie.Bridgetrack : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1C.tmp -> TrackingCookie.Hitbox : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1D.tmp -> TrackingCookie.Hitbox : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1E.tmp -> TrackingCookie.Mediaplex : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1F.tmp -> TrackingCookie.Tribalfusion : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq20.tmp -> TrackingCookie.Coremetrics : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq22.tmp -> TrackingCookie.Valueclick : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq23.tmp -> TrackingCookie.Webtrendslive : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq55.tmp -> TrackingCookie.2o7 : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq56.tmp -> TrackingCookie.Atdmt : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq57.tmp -> TrackingCookie.Doubleclick : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq5E4.tmp -> TrackingCookie.Hitbox : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq67.tmp -> TrackingCookie.Atdmt : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq68.tmp -> TrackingCookie.Bfast : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq69.tmp -> TrackingCookie.Ru4 : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6B.tmp -> TrackingCookie.Questionmarket : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6C.tmp -> TrackingCookie.Zedo : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9.tmp -> TrackingCookie.Advertising : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC.tmp -> TrackingCookie.Centrport : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD.tmp -> TrackingCookie.Fastclick : Cleaned with backup
    C:\Program Files\Yahoo!\YPSR\Quarantine\ppqF.tmp -> TrackingCookie.Hitslink : Cleaned with backup
    C:\RECYCLER\NPROTECT\00001462.ocx -> Adware.Coupons : Cleaned with backup


    ::Report End
     
    JAHMAX, Apr 8, 2006
    #3
  4. JAHMAX

    JAHMAX Member

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    Here is our log file from hijackthis and thank you:

    Logfile of HijackThis v1.99.1
    Scan saved at 12:09:43 PM, on 4/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
    C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\Yahoo!\YOP\yop.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
    C:\Program Files\Maxtor\OneTouch\Drivers\USB\mxoaldr.exe
    C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
    C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
    C:\Program Files\ewido anti-malware\ewidoguard.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_2_0.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: CheckHO Class - {576EB0AD-6980-11D5-A9CD-0001032FEE17} - C:\Program Files\Yahoo!\Common\ycheckh.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_2_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
    O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
    O4 - HKLM\..\Run: [MXOBG] C:\Program Files\Maxtor\OneTouch\Drivers\USB\mxoaldr.exe
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] 1
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O12 - Plugin for .WAV: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125322114359
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
    O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
    O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
     
    JAHMAX, Apr 8, 2006
    #4
  5. JAHMAX

    JAHMAX Member

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    FYI: Here is the response I got from Symantec.

    Thank you for contacting Symantec Online Technical Support.

    I gather from your mail that you are facing an issue that a pop up displays which convey Norton Internet Worm Protection has detected and blocked an intrusion attempt. I also gather that it is noticed mostly when you are trying to connect to the internet.

    I understand your concerns and I would like to help you in the same.

    The issue you are facing is due to an intrusion is being blocked by Internet Worm Protection.

    John, to resolve the issue, I suggest you to create new program rules in Norton AntiVirus Internet Worm Protection allowing the intruder.

    Title: 'Creating new program rules in Norton AntiVirus Internet Worm Protection'
    Document ID: 2004091413133506
    > Web URL: http://service1.symantec.com/Support/nav.nsf/docid/2004091413133506?Open&src=con_ols_nam

    Please be informed that the instructions provided in the document has resolved this issue in almost all reported cases. In case if you encounter any difficulties while following the instructions or if the document has not resolved your issue, please let me know so that I can assist you further in resolving the issue for you.
    Also, to fetch you some more information on the details of an intruder, I am providing you the Web URL which might help in finding the brief information about the domains which you may get as intruders.

    http://www.checkdomain.com/

    Please let me know if the issue is resolved.

    Regards,

    Apoorva Jois
    Symantec Authorized Technical Support
     
    JAHMAX, Apr 8, 2006
    #5
  6. JaPK

    JaPK Regular member

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    Hi, your log looks clean.

    When does the alert pop up, when you start some spesific program?
     
    JaPK, Apr 8, 2006
    #6
  7. JAHMAX

    JAHMAX Member

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    We did all recommended fixes yesterday and the worm in question hit us once so far. We always would reboot when it hit and did so again out of habit without seeing if it would slow us down as usual. We won't get a real test until it hits again and we don't reboot. To answer you question the worm would always hit Explorer when starting it or while using it and often. The attacks were less frequent on the weekends. Ewido just downloaded an upgrade and I will do another scan. Thanks again for your help. Jahmax
     
    JAHMAX, Apr 9, 2006
    #7
  8. JaPK

    JaPK Regular member

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    Ok, you're welcome =)

    Have set rules for Internet Explorer so that it is allowed to access the internet?
     
    JaPK, Apr 9, 2006
    #8
  9. JAHMAX

    JAHMAX Member

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    Hi there! Please explain. Is it possible internet explorer is blocking traffic from my router? How do I determine this?

     
    JAHMAX, Apr 10, 2006
    #9
  10. JaPK

    JaPK Regular member

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    No I ment that have adjusted Norton's settings so that it allows Internet Explorer to connect to internet.
     
    JaPK, Apr 11, 2006
    #10

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