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Problem with spy sweeper. HELP

Discussion in 'Windows - Virus and spyware problems' started by Jurgennop, May 18, 2006.

  1. Jurgennop

    Jurgennop Regular member

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    Ok,
    sometimes spy sweeper reports a new startup entry when i boot,
    wextract_cleanup0 which i am told to allow because it's a legit windows and microsoft update
    Also,when i go to the windows update site,i can download this update for windows defender,but everytime i downloaded it that same window of spy sweeper pops up and leaves again right away, with the wextract_cleanup0 entry,so i can't always allow to keep that startup entry,because it goes away to fast.even with all my spyware and firewalls disabled,the update can always be downloaded again and again. How can the update say installed correctly,but i can download it every time,is this because my internet active x options are set to too high security.
    My HJT log is clean i guess...

    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\ewido anti-malware\ewidoguard.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    D:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hln.be/hlns/cache/homehome.html?10
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telenet Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional 6\delay.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - Global Startup: D-Link AirPlus G+ Wireless Adapter Utility.lnk = C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
    O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147948360421
    O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - (no file)
    O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)
    O20 - AppInit_DLLs: interceptor.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. Jurgennop

    Jurgennop Regular member

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    anyone? Please help me out.
    i can just keep repeating that same windows defender update from the windows update website,and it always says installed correctly. but then i can just download it again and again,even after rebooting. Is sth wrong with my hjt log?
     
  3. Jurgennop

    Jurgennop Regular member

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    please,anyone,how can i download that essential windows defender update from windows update site,i can just keep downloading and downloading,what's strange is also that it says it's downloaded but 0 kb, maybe there's sth in my security settings for internet explorer that doesnt download the update properly,please help me out. Not much use for windows defender if it doesn't update properly.
     
  4. Jurgennop

    Jurgennop Regular member

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    can ANYONE pleaseeee help me out????
     
  5. Jurgennop

    Jurgennop Regular member

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    doesn't anyone on this whole board how to update succesfully usiongh windows update site????
     
  6. Jurgennop

    Jurgennop Regular member

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    windows update worked thanks to a helpful member on this board.

    But...lately spysweeper always comes up with this,yet it never did in the past,can anyone tell me how this happens and what it exactly is?
    I've used bitcomet always...how can i stop getting these notifications?

    [​IMG]
     
  7. JaPK

    JaPK Regular member

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    Hi Jurgennop. BitTorrent seems to be added to the "removal list" in SpySweeper or it might be a false positive ...

    Here are the instructions how to move it to the "Ignore" list of SpySweeper -> http://support.webroot.com/ics/support/default.asp?deptID=776

    Just follow the instructions in "resolution 1".
     
    Last edited: May 24, 2006
  8. Jurgennop

    Jurgennop Regular member

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    i'm sorry,i can't find resolution 1 in the link you provided,where is it exactly? and is it safe to move it to the ignore list?thx a million!!
     
  9. JaPK

    JaPK Regular member

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    Sorry, wrong link.

    Go to http://support.webroot.com
    -> Press "SpySweeper"
    -> Press "5. How can I stop Spy Sweeper from quarantining a particular product?"
    -> Now you should be able to find resolution 1

    When you remove it to the ignore list, it will be ignored when you scan with SpySweeper.
     
    Last edited: May 24, 2006
  10. Jurgennop

    Jurgennop Regular member

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  11. JaPK

    JaPK Regular member

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    You're welcome :)
     

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