aim's not work, aim mail is not working, aim express isn't even working. Help me, please. Logfile of HijackThis v1.99.1 Scan saved at 11:23:43 PM, on 6/23/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\ewido anti-malware\ewidoguard.exe c:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Softex\OmniPass\Omniserv.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\WINDOWS\Explorer.EXE C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hkcmd.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\WINDOWS\System32\wuauclt.exe C:\Documents and Settings\Owner.BOB.000\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aimtoday.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\lixaj.exe F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,vefetdk.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: Burn4Free Toolbar Helper - {F8E5CA21-C27B-43e7-B2BE-4CA93C9F9A1F} - C:\Program Files\Burn4Free Toolbar\v2.0.0.5\Burn4Free_Toolbar.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Burn4Free Toolbar - {70DE7956-479D-4eb7-8641-2B45774C350E} - C:\Program Files\Burn4Free Toolbar\v2.0.0.5\Burn4Free_Toolbar.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot O4 - HKCU\..\Run: [qnsok] C:\WINDOWS\System32\uyhvjw.exe reg_run O4 - Global Startup: customize__IE.lnk = C:\hp\region\customizeIe.wsf O4 - Global Startup: MsnFixer.lnk = ? O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://www.livemetallica.com/nugster/dlControl.CAB O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
Hi mrbabymon. You don't have a firewall or an antivirus on your computer. Download and install one firewall and one antivirus. You've uninstalled Norton, right? We'll take those Norton leftovers off. These are good (free) firewalls: ZoneAlarm --> http://www.zonelabs.com Kerio--> http://www.sunbelt-software.com/Kerio.cfm Outpost-> http://www.agnitum.com These are good (free) antiviruses: AVG Antivirus --> http://www.grisoft.com Avast --> http://www.avast.com Ok, you got some infections.... Cleaning instructions: Move HijackThis into its own folder C:\HJT Update your Ewido. Go to Control Panel -> Add/Remove programs -> Remove Viewpoint Manager if found Please download Brute Force Uninstaller to your desktop. http://www.merijn.org/files/bfu.zip -> Right-click the BFU folder on your desktop, and choose Extract All -> Click Next -> In the box to choose where to extract the files to, -> Click Browse -> Click on the + sign next to My Computer -> Click on Local Disk ( C: ) or whatever your primary drive is -> Click Make New Folder -> Type in BFU -> Click Next, and Uncheck the Show Extracted Files box and then click Finish. RIGHT-CLICK the following link and choose "Save As" (in IE it's "Save Target As") in order to download QooFix.bat by LonnyRJones -> http://downloads.subratam.org/Lon/qooFix.bat Save it in the same folder you made earlier (c:\BFU). Please close ALL other open windows & explorer folder's, then double-click on QooFix.bat Choose option #1 (Qoolfix autofix) and follow the prompts. Please be patient, it will take about five minutes. Run HijackThis, press "Do a system scan only", close all other windows, checkmark entries and press "Fix checked": F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\lixaj.exe F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,vefetdk.exe O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKCU\..\Run: [qnsok] C:\WINDOWS\System32\uyhvjw.exe reg_run O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm Open Notepad -> copy the following lines into a new document: @echo off sc stop ccEvtMgr sc delete ccEvtMgr sc stop ccPwdSvc sc delete ccPwdSvc sc stop navapsvc sc delete navapsvc Save the document to your desktop as Removal.bat and filetype: All Files Go to your desktop and run the file Removal.bat and answer yes to any questions. Make your hidden files visible -> http://www.bleepingcomputer.com/tutorials/tutorial62.html Restart your computer to the safemode -> http://www.pchell.com/support/safemode.shtml Delete these folders (if found): C:\Program Files\Viewpoint c:\Program Files\Common Files\Symantec Shared c:\Program Files\Norton AntiVirus Delete these files (if found): C:\WINDOWS\web\related.htm Scan and clean your computer with Ewido and save the log file. Restart your computer normally. Then -> click on Start -> click on Run -> type msconfig to the field and press enter. -> a window opens -> click on the startup tab and make sure there are check marks in every entry. -> Then press ok until you are out of the program. Post a fresh HijackThis log and Ewido's log to here so we can see if your computer is now clean.