Thanks for your help, laddyboy.
I updated
Nero to the version pointed to by your response. Unfortunately, the drive still does not recognize the blank
DVD-R.
My wife has been able to burn a couple of disks by inserting the blank disc into the drive during immediately after turning the PC on. This only lets her burn one disc though, and then the blanks are no longer recognized. It seems like something is disabling writing somewhere (and not in the usual suspects).
Here's the log after she was able to burn as described above:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
Nero version: 6.3.1.23 (Nero Express)
Recorder: <BENQ DVD DD DW1620> Version: B7W9 - HA 0 TA 0 - 6.3.1.23
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <BENQ DVD DD DW1620 >Version: B7W9 - HA 0 TA 0 - 6.3.1.23
Adapter driver: <atapi> HA 0
=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6Y120M0 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
BENQ DVD DD DW1620 D: CDRom0
=======================
AutoRun : 0
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1014MB (1039148kB)
Free physical memory: 569MB (583520kB)
Memory in use : 43 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
7.6.2006
UDF/ISO compilation
7:33:57 AM #1 Phase 112 File dlgbrnst.cpp, Line 1855
DVD-Video files reallocation started
7:33:58 AM #2 Phase 114 File dlgbrnst.cpp, Line 1855
DVD-Video files reallocation completed (no file modified)
7:33:58 AM #3 Text 0 File Isodoc.cpp, Line 6078
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE
7:33:58 AM #4 Phase 111 File dlgbrnst.cpp, Line 1855
DVD-Video files sorted
7:33:58 AM #5 Text 0 File Reader.cpp, Line 126
Reader running
7:33:58 AM #6 Text 0 File Writer.cpp, Line 124
Writer BENQ DVD DD DW1620 running
7:33:58 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)
7:33:58 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)
7:33:58 AM #9 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media
7:33:58 AM #10 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2085647 (463:28.47, 4073MB)
7:33:58 AM #11 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)
7:33:58 AM #12 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: BENQ DVD DD DW1620, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AE1
Disc Application Code: 64, Disc Physical Code: 193
7:33:58 AM #13 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================
7:33:58 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2085648 (2085648) = #2085648/463:28.48
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2085648 blocks [BENQ DVD DD DW1620 ]
--------------------------------------------------------------
7:33:58 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4271407104, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2085648 | lead-out | 1 | 0x00 | 0x41
7:33:58 AM #16 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started
7:33:58 AM #17 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.
7:33:58 AM #18 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed
7:33:58 AM #19 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 8x (11,080 KB/s)
7:33:58 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
7:33:58 AM #21 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 6:31,451 (391451ms) -> OK
7:33:58 AM #22 Text 0 File
DVDR.cpp, Line 1955
Recording mode: Sequential Recording Mode
7:33:58 AM #23 Text 0 File Mmc.cpp, Line 20673
Set BUFE: Seamless Link -> ON
7:33:58 AM #24 Text 0 File
DVDR.cpp, Line 2096
Start write address at LBA 0
DVD high compatibility mode: Yes
7:33:58 AM #25 Text 0 File Cdrdrv.cpp, Line 8230
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type:
DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:33:58 AM #26 Text 0 File
DVDR.cpp, Line 5129
Drive: BENQ DVD DD DW1620
Book Type request: DVD-ROM
Drive doesn't support changing Book Type for DVD-R
7:41:20 AM #27 Text 0 File WriterStatus.cpp, Line 115
<BENQ DVD DD DW1620 > start writing Lead-Out at LBA 2085648 (1FD310h), lenght 0 blocks
7:41:20 AM #28 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion
7:41:21 AM #29 Text 0 File
DVDR.cpp, Line 2338
EndDAO: Last written address was 2085647
7:41:47 AM #30 Text 0 File
DVDR.cpp, Line 5129
Drive: BENQ DVD DD DW1620
Book Type request: DVD-ROM
Drive doesn't support changing Book Type for DVD-R
7:41:47 AM #31 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK
7:41:47 AM #32 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK
7:41:47 AM #33 Phase 37 File dlgbrnst.cpp, Line 1855
Burn process completed successfully at 8x (11,080 KB/s)
Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 5/31/2005 6:36:01 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)