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To pop up windows help

Discussion in 'Windows - Virus and spyware problems' started by sam2682, Jun 9, 2006.

  1. sam2682

    sam2682 Member

    Joined:
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    I have been getting two pop up windows ULWindowseek and ULWindowURl

    My HJT log file is

    Logfile of HijackThis v1.99.1
    Scan saved at 6:23:05 PM, on 6/9/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\AVerTV\QuickTV.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Thanks in advance
     
  2. tapiiri

    tapiiri Regular member

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    Hi sam2682

    Please download ewido anti malware it is a free version of the program -> http://www.ewido.net/en/download/

    1. Install ewido security suite
    2. When installing, under "Additional Options" uncheck..
    * Install background guard
    * Install scan via context menu
    3. Launch ewido, there should be an icon on your desktop, double-click it.
    4. The program will now open to the main screen.
    5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
    6. You will need to update ewido to the latest definition files.
    * On the left hand side of the main screen click update.
    * Then click on Start Update.
    7. The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")

    If you are having problems with the updater, you can use this link to manually update ewido.
    ewido manual updates -> http://www.ewido.net/en/download/updates/

    Once the updates are installed do the following:

    Reboot your computer in SafeMode by doing the following:

    1. Restart your computer
    2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3. Instead of Windows loading as normal, a menu should appear
    4. Select the first option, to run Windows in Safe Mode.

    Launch ewido:

    * Click on scanner
    * Click on Complete System Scan and the scan will begin.
    * You will be prompted to clean the first infection.
    * Select "Perform action on all infections", then proceed.
    * Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    * Click Save report.
    * Save the report .txt file to your desktop or a location where you can find it easily.

    Close ewido security suite.

    Reboot back to normal mode

    Send a fresh HjT log and ewido report.
     
  3. sam2682

    sam2682 Member

    Joined:
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    Hi

    Thanks for the response..I had carried out the same steps some time back and the logs were


    ---------------------------------------------------------
    ewido anti-malware - Scan report
    ---------------------------------------------------------

    + Created on: 4:41:50 PM, 6/9/2006
    + Report-Checksum: C60C67CA

    + Scan result:

    HKLM\SOFTWARE\Classes\WinRes.WindowsResources.1 -> Adware.CoolWebSearch : Cleaned with backup
    C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000004.MOZ -> TrackingCookie.Masterstats : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Masterstats : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Masterstats : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.13:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Masterstats : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.13:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Masterstats : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.6:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.7:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.8:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.2o7 : Cleaned with backup
    :mozilla.9:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.10:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.11:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup
    :mozilla.12:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup


    ::Report End

    hjt log

    Logfile of HijackThis v1.99.1
    Scan saved at 6:23:05 PM, on 6/9/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\AVerTV\QuickTV.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    i still have the same problem and the windows popup.. I will also do the steps you have told again and post the logs..

    Thanks

    Sam
     
  4. tapiiri

    tapiiri Regular member

    Joined:
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    Hi sam2682


    Download Killbox to your desktop -> http://www.downloads.subratam.org/KillBox.zip
    Unzip it to your desktop.

    Run Killbox.exe
    -> Choose Delete on Reboot
    -> Click All Files option.

    Copy the following lines to your clipboard (choose text with your mouse, press CTRL+C or copy)

    C:\WINDOWS\SYSTEM32\winrzf32.dll

    Then go back to Killbox
    -> go to File
    -> choose Paste from Clipboard
    -> Click the red-white Delete File option.
    -> Click Yes to Delete on Reboot question
    -> Click OK to any PendingFileRenameOperations requests (and tell me if you get any of these!)
    -> Restart your computer if Killbox won't do it.

    (If you get this error when running Killbox: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.", download Missingfilessetup.exe form here to your desktop and run the file, then try running killbox -> http://www.eudaemonia.me.uk/downloads/Files/missingfilesetup.exe)


    When comp is running after removin, Scan hijack this and check

    O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll

    Close all programs exept hijackthis and click Fix Checked

    Boot comp and send fresh hijacthis log
     
    Last edited: Jun 9, 2006
  5. sam2682

    sam2682 Member

    Joined:
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    Trophy Points:
    11
    Hi

    I carried out all the steps you told..

    I did not get any messages or error messages.. The system restarted as soon as i clicked the reboot option..

    Everything went on well..

    This is the log file i have..

    Logfile of HijackThis v1.99.1
    Scan saved at 9:53:03 PM, on 6/9/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\AVerTV\QuickTV.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    so is the problem solved ?

    can you tell me what was that file which was missing and which was fixed..

    Thanks again..

    Sam
     
  6. tapiiri

    tapiiri Regular member

    Joined:
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    It's ok. Killbox don't work if there are some particular files in your comp. It works, so there are no missing files :)

    You remove MediaTickets malware
    Info:

    http://castlecops.com/o20list-167.html

    Log is okei.
     

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