Hi, Am encountering the above problem, which keeps popping up. Was initially infected by Spyware Quake but have taken steps to remove it using a combination of the following tools: 1)HijackThis 2)Ewido anti-malware 3)SmitfraudFix 4)smitRem 5)Adaware 6)Spybot S&D Would very much appreciate any help to rectify the above problem. Thank you very much in advance. jason
My HijackThis Log: Logfile of HijackThis v1.99.1 Scan saved at 11:55:53 PM, on 6/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Drivers\trcboot.exe C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\ewido anti-malware\ewidoguard.exe C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe C:\Program Files\IBM Ayudame\ayudame.exe C:\Program Files\IBM Ayudame\ayudame.exe C:\Program Files\C4ebreg\c4ebreg.exe c:\sdwork\issimsvc.exe C:\notes\ntmulti.exe C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\system32\TpKmpSVC.exe C:\Program Files\UPHClean\uphclean.exe C:\WINDOWS\WRTService.exe C:\WINDOWS\system32\Drivers\ldlcserv.exe C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe C:\WINDOWS\Explorer.EXE C:\Program Files\IBM ThinkVantage\Client Security Solution\pwmgr.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\IBM\Personal Communications\tpam.exe C:\Program Files\C4ebreg\isamtray.exe C:\WINDOWS\AGRSMMSG.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\WINDOWS\system32\RunDll32.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\Program Files\CheckPoint\Integrity Client\iclient.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\ICQLite\ICQLite.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe C:\WINDOWS\system32\TpScrLk.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\IBM\Bluetooth Software\BTTray.exe C:\Program Files\ewido anti-malware\securitysuite.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://desktop.google.com/uninstall-feedback.html R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoproxy.au.ibm.com/my1.pac R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = w3-501.ibm.com;w3-113.ibm.com;w3-602.ibm.com;w3-603.ibm.com;<local> O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: ClickCatcher MSIE handler - {16664845-0E00-11D2-8059-000000000000} - C:\Program Files\Common Files\ReGet Shared\Catcher.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - C:\Program Files\ReGetDx\iebar.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe" O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe" O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe" O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q O4 - HKLM\..\Run: [pdfFactory Dispatcher v1] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe" /source=HKLM O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [TP4EX] tp4ex.exe O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe" O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe O4 - HKLM\..\Run: [RescueRecoverySetPW] c:\sdwork\Rescue&RecoverySetPW.lnk O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ControlCenter] "C:\Program Files\IBM fingerprint software\ctlcntr.exe" /startup O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: Lotus QuickStart.lnk = ? O8 - Extra context menu item: Do&wnload by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm O8 - Extra context menu item: Download A&ll by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_All.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IBM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com O16 - DPF: {11865A2A-649F-4FA1-8B99-B97DF8070B7C} (IWSystemchecks Control) - http://ivc.interwise.com/ibmsg/English/ActiveX/IWsystemchecks.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/siebelhtml.cab O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab O16 - DPF: {7A162288-DE78-473C-A6BA-23FF17F768E9} (AxWebInstaller Control) - http://ivc.interwise.com/ibmsg/application/EventEntry/AxWebInstaller.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebExtMailClient.cab O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {E9077188-6DCA-42A2-8FA3-BE7BED5A95B2} (Siebel Option Pack for IE 7.5.3) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebelOptionPack.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\Software\..\Telephony: DomainName = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: NameServer = 202.188.0.133,202.188.1.5,203.120.90.40 O17 - HKLM\System\CCS\Services\Tcpip\..\{2139E8B7-1719-46FF-80A5-073C3F051BF5}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{44B0CB7D-218F-46BC-A474-EF4A0F14F24B}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{6519596C-F63A-49F1-88FC-3D2A6152AF22}: NameServer = 202.188.0.133,202.188.1.5 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = IBMMY,au.ibm.com,ibm.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = IBMMY,au.ibm.com,ibm.com O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = IBMMY,au.ibm.com,ibm.com O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O20 - Winlogon Notify: pcsinst - C:\WINDOWS\SYSTEM32\pcsinst.dll O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll O20 - Winlogon Notify: winvrw32 - C:\WINDOWS\SYSTEM32\winvrw32.dll O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\system32\Drivers\appnnode.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe O23 - Service: IBM Ayudame (IBMFORTH) - Unknown owner - C:\Program Files\IBM Ayudame\ayudame.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\system32\Drivers\ldlcserv.exe O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing) O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\WRTService.exe
My SmitFraudFix Report SmitFraudFix v2.58 Scan done at 2:32:56.34, Sun 06/11/2006 Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End
Hi b0b79 3. Launch ewido, there should be an icon on your desktop, double-click it. 4. The program will now open to the main screen. 5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment. 6. You will need to update ewido to the latest definition files. * On the left hand side of the main screen click update. * Then click on Start Update. 7. The update will start and a progress bar will show the updates being installed. (the status bar at the bottom will display ("Update successful") If you are having problems with the updater, you can use this link to manually update ewido. ewido manual updates -> http://www.ewido.net/en/download/updates/ Once the updates are installed do the following: Download Killbox to your desktop -> http://www.downloads.subratam.org/KillBox.zip Unzip it to your desktop. Run Killbox.exe -> Choose Delete on Reboot -> Click All Files option. Copy the following lines to your clipboard (choose text with your mouse, press CTRL+C or copy) C:\WINDOWS\winres.dll C:\WINDOWS\SYSTEM32\winvrw32.dll Then go back to Killbox -> go to File -> choose Paste from Clipboard -> Click the red-white Delete File option. -> Click Yes to Delete on Reboot question -> Click OK to any PendingFileRenameOperations requests (and tell me if you get any of these!) -> Restart your computer if Killbox won't do it. (If you get this error when running Killbox: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.", download Missingfilessetup.exe form here to your desktop and run the file, then try running killbox -> http://www.eudaemonia.me.uk/downloads/Files/missingfilesetup.exe) When comp is running after removin, Scan hijack this and check R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com O20 - Winlogon Notify: winvrw32 - C:\WINDOWS\SYSTEM32\winvrw32.dll Close all programs exept HijackThis and click Fix Checked Reboot your computer in SafeMode by doing the following: 1. Restart your computer 2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3. Instead of Windows loading as normal, a menu should appear 4. Select the first option, to run Windows in Safe Mode. Launch ewido: * Click on scanner * Click on Complete System Scan and the scan will begin. * You will be prompted to clean the first infection. * Select "Perform action on all infections", then proceed. * Once the scan has completed, there will be a button located on the bottom of the screen named Save report * Click Save report. * Save the report .txt file to your desktop or a location where you can find it easily. Close ewido security suite. Reboot back to normal mode Send a fresh HjT log and ewido report.
Hi, Thanks a lot for your prompt response. Appreciate the time and assistance you have provided for this. HijackThis Log Logfile of HijackThis v1.99.1 Scan saved at 2:55:54 AM, on 6/15/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Drivers\trcboot.exe C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe C:\Program Files\IBM Ayudame\ayudame.exe C:\Program Files\IBM Ayudame\ayudame.exe C:\Program Files\C4ebreg\c4ebreg.exe c:\sdwork\issimsvc.exe C:\WINDOWS\system32\mnmsrvc.exe C:\notes\ntmulti.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\system32\TpKmpSVC.exe C:\Program Files\UPHClean\uphclean.exe C:\WINDOWS\WRTService.exe C:\WINDOWS\system32\Drivers\ldlcserv.exe C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\IBM\Personal Communications\tpam.exe C:\Program Files\C4ebreg\isamtray.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\IBM ThinkVantage\Client Security Solution\pwmgr.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\WINDOWS\system32\RunDll32.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\CheckPoint\Integrity Client\iclient.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\ICQLite\ICQLite.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe C:\WINDOWS\system32\TpScrLk.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\IBM\Bluetooth Software\BTTray.exe C:\Program Files\AT&T Network Client\NetClient.exe C:\WINDOWS\system32\svchost.exe C:\notes\NLNOTES.EXE C:\notes\ntaskldr.EXE C:\notes\nNOTESMM.EXE C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\Program Files\Microsoft Office\Office10\EXCEL.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://desktop.google.com/uninstall-feedback.html R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoproxy.au.ibm.com/my1.pac R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = w3-501.ibm.com;w3-113.ibm.com;w3-602.ibm.com;w3-603.ibm.com;<local> O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe" O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe" O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe" O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q O4 - HKLM\..\Run: [pdfFactory Dispatcher v1] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe" /source=HKLM O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [TP4EX] tp4ex.exe O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe" O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\RunOnce: [NetVC - restore VNIC] "C:\PROGRA~1\AT&TNE~1\\NetVC.exe" -reset att_avpnnic O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot O4 - HKCU\..\RunOnce: [NetSP - restore database] "C:\Program Files\AT&T Network Client\NetSP.exe" -show O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: Lotus QuickStart.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IBM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com O16 - DPF: {11865A2A-649F-4FA1-8B99-B97DF8070B7C} (IWSystemchecks Control) - http://ivc.interwise.com/ibmsg/English/ActiveX/IWsystemchecks.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/siebelhtml.cab O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab O16 - DPF: {7A162288-DE78-473C-A6BA-23FF17F768E9} (AxWebInstaller Control) - http://ivc.interwise.com/ibmsg/application/EventEntry/AxWebInstaller.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebExtMailClient.cab O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {E9077188-6DCA-42A2-8FA3-BE7BED5A95B2} (Siebel Option Pack for IE 7.5.3) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebelOptionPack.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\Software\..\Telephony: DomainName = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: NameServer = 202.188.0.133,202.188.1.5,203.120.90.40 O17 - HKLM\System\CCS\Services\Tcpip\..\{2139E8B7-1719-46FF-80A5-073C3F051BF5}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{44B0CB7D-218F-46BC-A474-EF4A0F14F24B}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{6519596C-F63A-49F1-88FC-3D2A6152AF22}: NameServer = 202.188.0.133,202.188.1.5 O17 - HKLM\System\CCS\Services\Tcpip\..\{A45EF429-57EC-44C0-8034-9E73583BCBD3}: Domain = my.ibm.com O17 - HKLM\System\CCS\Services\Tcpip\..\{A45EF429-57EC-44C0-8034-9E73583BCBD3}: NameServer = 9.187.115.11,9.187.115.75 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = my.ibm.com,au.ibm.com,ibm.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = my.ibm.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = IBMMY,au.ibm.com,ibm.com O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = my.ibm.com,au.ibm.com,ibm.com O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O20 - Winlogon Notify: pcsinst - C:\WINDOWS\SYSTEM32\pcsinst.dll O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\system32\Drivers\appnnode.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe O23 - Service: IBM Ayudame (IBMFORTH) - Unknown owner - C:\Program Files\IBM Ayudame\ayudame.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\system32\Drivers\ldlcserv.exe O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing) O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\WRTService.exe
Hi, Thanks a lot for taking the time to help analyze the log files and report. Really appreciate it. Thank you again for your time and assistance, jason