I am wired about the popups I have scanned by using ad-awarea and spy sweeper and even MacAffe is of no use. I m pasting my hijackthis log Pleas help me as soon Thanks Logfile of HijackThis v1.99.1 Scan saved at 7:13:14 PM, on 06/16/2006 Platform: Windows 2003 (WinNT 5.02.3790) MSIE: Internet Explorer v6.00 (6.00.3790.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe C:\WINDOWS\system32\serverappliance\appmgr.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\system32\serverappliance\elementmgr.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\mcshield.exe C:\Program Files\Network Associates\VirusScan\vstskmgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\MICROS~4\MSSQL\binn\sqlservr.exe D:\oracle\ora92\bin\omtsreco.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\RunDll32.exe C:\Program Files\VIA\RAID\raid_tool.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\Program Files\WordWeb\wweb32.exe C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe D:\oracle\ora92\bin\agntsrvc.exe D:\oracle\ora92\Apache\Apache\apache.exe C:\WINDOWS\system32\cmd.exe D:\oracle\ora92\bin\dbsnmp.exe D:\oracle\ora92\BIN\TNSLSNR.exe d:\oracle\ora92\bin\ORACLE.EXE C:\WINDOWS\system32\serverappliance\srvcsurg.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Dfssvc.exe C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe C:\WINDOWS\System32\svchost.exe D:\oracle\ora92\Apache\Apache\apache.exe D:\oracle\ora92\jdk\bin\java.exe D:\oracle\ora92\jdk\bin\java.exe d:\oracle\ora92\bin\isqlplus C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Opera\Opera.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Visual Studio .NET\Common7\IDE\devenv.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/hardAdmin.htm O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\dapbho.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKCU\..\Run: [49cc4c29.exe] C:\Documents and Settings\Administrator\Local Settings\Application Data\49cc4c29.exe O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: APC UPS Status.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128358082819 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134367735015 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: winuns32 - C:\WINDOWS\SYSTEM32\winuns32.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe O23 - Service: BrowserHawk BDF (BrowserHawk_BDF) - Unknown owner - C:\Program Files\cyScape\BrowserHawk\BrowserHawk.exe (file missing) O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe O23 - Service: OracleMTSRecoveryService - Oracle Corporation - D:\oracle\ora92\bin\omtsreco.exe O23 - Service: OracleOraHome92Agent - Oracle Corporation - D:\oracle\ora92\bin\agntsrvc.exe O23 - Service: OracleOraHome92ClientCache - Unknown owner - D:\oracle\ora92\BIN\ONRSD.EXE O23 - Service: OracleOraHome92HTTPServer - Unknown owner - D:\oracle\ora92\Apache\Apache\apache.exe" --ntservice (file missing) O23 - Service: OracleOraHome92ManagementServer - Unknown owner - D:\oracle\ora92\bin\OMSNTsrv.exe O23 - Service: OracleOraHome92PagingServer - Unknown owner - D:\oracle\ora92/bin/pagntsrv.exe O23 - Service: OracleOraHome92SNMPPeerEncapsulator - Unknown owner - D:\oracle\ora92\BIN\ENCSVC.EXE O23 - Service: OracleOraHome92SNMPPeerMasterAgent - Unknown owner - D:\oracle\ora92\BIN\AGNTSVC.EXE O23 - Service: OracleOraHome92TNSListener - Unknown owner - D:\oracle\ora92\BIN\TNSLSNR.exe O23 - Service: OracleServiceLIMS1 - Oracle Corporation - d:\oracle\ora92\bin\ORACLE.EXE O23 - Service: OracleServiceOEMREP - Oracle Corporation - d:\oracle\ora92\bin\ORACLE.EXE
Hi gwenda Please download ewido anti malware it is a free version of the program -> http://www.ewido.net/en/download/ 1. Install ewido security suite 2. When installing, under "Additional Options" uncheck.. * Install background guard * Install scan via context menu 3. Launch ewido, there should be an icon on your desktop, double-click it. 4. The program will now open to the main screen. 5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment. 6. You will need to update ewido to the latest definition files. * On the left hand side of the main screen click update. * Then click on Start Update. 7. The update will start and a progress bar will show the updates being installed. (the status bar at the bottom will display ("Update successful") If you are having problems with the updater, you can use this link to manually update ewido. ewido manual updates -> http://www.ewido.net/en/download/updates/ Once the updates are installed do the following: Download Killbox to your desktop -> http://www.downloads.subratam.org/KillBox.zip Unzip it to your desktop. Run Killbox.exe -> Choose Delete on Reboot -> Click All Files option. Copy the following lines to your clipboard (choose text with your mouse, press CTRL+C or copy) C:\Documents and Settings\Administrator\Local Settings\Application Data\49cc4c29.exe C:\WINDOWS\SYSTEM32\winuns32.dll Then go back to Killbox -> go to File -> choose Paste from Clipboard -> Click the red-white Delete File option. -> Click Yes to Delete on Reboot question -> Click OK to any PendingFileRenameOperations requests (and tell me if you get any of these!) -> Restart your computer if Killbox won't do it. (If you get this error when running Killbox: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.", download Missingfilessetup.exe form here to your desktop and run the file, then try running killbox -> http://www.eudaemonia.me.uk/downloads/Files/missingfilesetup.exe) When comp is running after removin, Scan hijack this and check O4 - HKCU\..\Run: [49cc4c29.exe] C:\Documents and Settings\Administrator\Local Settings\Application Data\49cc4c29.exe O20 - Winlogon Notify: winuns32 - C:\WINDOWS\SYSTEM32\winuns32.dll Close all programs exept HijackThis and click Fix Checked Reboot your computer in SafeMode by doing the following: 1. Restart your computer 2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3. Instead of Windows loading as normal, a menu should appear 4. Select the first option, to run Windows in Safe Mode. Launch ewido: * Click on scanner * Click on Complete System Scan and the scan will begin. * You will be prompted to clean the first infection. * Select "Perform action on all infections", then proceed. * Once the scan has completed, there will be a button located on the bottom of the screen named Save report * Click Save report. * Save the report .txt file to your desktop or a location where you can find it easily. Close ewido security suite. Reboot back to normal mode Send a fresh HjT log and ewido report.