Hello All, I a new here but i see a lot of people posting their log files from Nero to receive help. I just got a new DELL laptop with this drive. I cannot burn anything. Here is the log when i try to burn a dvd. Thanks in advance for the help. _______________________________________________________________________ Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 6/16/2006 3:13:48 PM ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 6/16/2006 3:13:48 PM NT-SPTI used Nero Version: 7.2.0.3 Internal Version: 7, 2, 0, 3 Recorder: <SONY DVD+RW DW-R56A> Version: QDS7 - HA 1 TA 0 - 7.2.0.3 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <SONY DVD+RW DW-R56A >Version: QDS7 - HA 1 TA 0 - 7.2.0.3 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : ST9408114A atapi Port 0 ID 0 DMA: On CdRomPeripheral : SONY DVD+RW DW-R56A atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === SONY DVD+RW DW-R56A D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2039MB (2088308kB) Free physical memory: 1394MB (1428128kB) Memory in use : 31 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 16.6.2006 UDF/ISO compilation 3:42:04 PM #1 Text 0 File Isodoc.cpp, Line 6424 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 3:42:05 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 3:42:05 PM #3 Text 0 File Reader.cpp, Line 124 Reader running 3:42:05 PM #4 Text 0 File Writer.cpp, Line 113 Writer D: SONY DVD+RW DW-R56A running 3:42:05 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 3:42:06 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 3:42:07 PM #7 Text 0 File Burncd.cpp, Line 3365 Turn on Disc-At-Once, using DVD media 3:42:08 PM #8 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 1440831 (320:11.06, 2814MB) 3:42:08 PM #9 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 3:42:08 PM #10 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: SONY DVD+RW DW-R56A, Media type: DVD+R Disc Manufacturer ID: MCC, Media Type ID: 001, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 0 3:42:08 PM #11 Text 0 File DlgWaitCD.cpp, Line 473 >>> Protocol of DlgWaitCD activities: <<< ========================================= 3:42:08 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1440832 (1440832) = #1440832/320:11.7 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1440832 blocks [D: SONY DVD+RW DW-R56A] -------------------------------------------------------------- 3:42:08 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [D: SONY DVD+RW DW-R56A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2950823936, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 1440832 | lead-out | 1 | 0x41 | 0x00 3:42:08 PM #14 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 3:42:08 PM #15 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 3:42:08 PM #16 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 3:42:08 PM #17 Text 0 File Burncd.cpp, Line 4199 Cache writing successful. 3:42:08 PM #18 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 3:42:08 PM #19 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 2.4x (3,324 KB/s) 3:42:08 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 3:42:08 PM #21 Text 0 File Cdrdrv.cpp, Line 8914 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: MCC..... Media type ID: 001 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 00 4D 43 43 00 00 - 00 00 00 30 30 31 00 38 ...MCC.....001.8 23 54 37 0A 02 5A 70 02 - C8 67 19 19 0A 0A 0E 0E #T7..Zp..g...... 01 1C 1E 0B 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................ 3:42:08 PM #22 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: No 3:42:08 PM #23 SPTI -1 File SCSIPassThrough.cpp, Line 290 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x27 Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 27 Buffer x06140000: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3:42:08 PM #24 CDR -1 File Writer.cpp, Line 302 Unspecified Recorder Error D: SONY DVD+RW DW-R56A 3:42:09 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 3:42:09 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 3:42:09 PM #27 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 2.4x (3,324 KB/s) Existing drivers: File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 5:16:24 PM File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 4:23:54 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) HARRY --
Nero API version: 7.2.0.3 and 7.2.0.3b These latest versions of Nero are full of bugs, I recommend you uninstall, run this clean tool http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and then install 7.0.8.2 a more stable version from here http://www.filehippo.com/download_nero_7_premium/?845
Hi Harry11 Here's another suggestion uninstall Roxio. Then run Roxio Zap to remove all traces. Roxio and Nero don't always play well together. http://softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml