Hi I purchased Sony DW-U10A (OEM model) drive, plugged it in alongside DVD ROM drive and everything worked fine day 1, I was a very happy man. However, the fateful day arrived when I needed to do a hard disk rebuild. Formatted & reinstalled XP Pro + SP1, Nero 5.5.10.28, PowerDVD & 2417 Patch. Drive stubbornly refused to work thereafterr. It will dir contents and can open text files, but will not play DVD, run executables or burn correctly. Trawled through these message boards and tried most the suggestions, including firmware flash to 500A 2.0f. Still no luck - persistent problems, and I'm now tearing my hair out. If any guru out there can assist I would MASSIVELY appreciate it. Full diagnostics of my machine (used Nero InfoTool) are below. Many thanks, Gareth. Drive Information ----------------- Drive : SONY DVD RW DRU-500A Type : DVD-R/RW Combo Drive Firmware Version : 2.0f Buffer Size : 8 MB Date : ? Serial Number : ADB5D5D7 Drive Letter : D:\ Location : 1:1 Mechanism : Tray Read Speed : 8 X Write Speed : 4 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : No Read DVD-R : Yes Read DVD-RW : Yes Read DVD+R : Yes Read DVD+RW : Yes Read Digital Audio : Yes Read CD+G : Yes Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD+R : Yes Write DVD+RW : Yes Write DVD-RAM : No Buffer Underrun Protection : No Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 96, RAW DAO 96 Region Protection Control : RPC II Region : 2 Changes User : 4 Changes Vendor : 4 Disc Information (D:\) ------------------- Type : DVD Video Capacity : 3.30 GB Layers : 1 Version : 1 Disc Size : 12 cm Video Format : PAL 16:9 (Mpeg 2, 720x576) Region(s) : 2 Play Time : 84 minutes (01:24:22) File System : ISO9660, UDF Title : FAIL_SAFE Date : 13 July 2000 Publisher : WARNERHOMEVIDEO Application : n/a Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: MAXTOR 6L080J4 Type : Disk Drive DMA : On Description : Slave: WDC WD1200JB-00DUA0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: ATAPI DVD-ROM 16X Type : CD-Rom Drive DMA : On Autorun : On Description : Slave: SONY DVD RW DRU-500A Type : CD-Rom Drive DMA : On Autorun : On Software Information -------------------- Operating System : Windows XP Professional (5.01.2600 Service Pack 1) ASPI : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG Description : Nero - Burning Rom Version : 5, 5, 10, 28 Company : Ahead Software AG Description : PowerDVD Version : 4.00.2417 Company : CyberLink Corp. Driver Information ------------------ Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : aec Description : Microsoft Acoustic Echo Canceller Version : 5.1.2601.1095 built by: xpsp1 Company : Microsoft Corporation Driver : AliIde Description : ALi mini IDE Driver Version : 1.20 Company : Acer Laboratories Inc. Driver : alim1541 Description : ALi M1541 NT AGP Filter Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : AmdK7 Description : Processor Device Driver Version : 5.1.2600.1152 (xpsp2.021217-1051) Company : Microsoft Corporation Driver : Arp1394 Description : IP/1394 Arp Client Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Aspi32 Description : ASPI for WIN32 Kernel Driver Version : 4.60 (1021) Company : Adaptec Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : ati2mtag Description : ATI Radeon Miniport Driver Version : 6.14.10.6343 Company : ATI Technologies Inc. Driver : atinrvxx Description : ATI WDM Rage Theater MiniDriver RT2 Version : 6.14.10.6196 Company : ATI Technologies Inc. Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : CINEMSUP Description : SW CineMaster Support Version : 1.0.01.0006 Company : Ravisent Technologies, Inc. Driver : ctac32k Description : Creative AC3 SW Decoder Device Driver (WDM) Version : 5.12.01.0116-1.20.0000 Company : Creative Technology Ltd Driver : ctprxy2k Description : Creative Proxy Device Driver (WDM) Version : 5.12.01.0131-1.20.0000 Company : Creative Technology Ltd Driver : ctsfm2k Description : SoundFont(R) Manager (WDM) Version : 5.12.01.0131-1.20.0000 Company : Creative Technology Ltd Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : DMusic Description : Microsoft Kernel DLS Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : drmkaud Description : Microsoft Kernel DRM Audio Descrambler Filter Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : gameenum Description : Game Port Enumerator Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : HCF_MSFT Description : Modem Version : 2.1.2.171.021.003 Company : Conexant Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Modem Description : Modem Device Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.1181 (xpsp2.030305-0046) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : NIC1394 Description : IEEE1394 Ndis Miniport and Call Manager Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : ohci1394 Description : 1394 OpenHCI Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : rdpdr Description : Microsoft RDP Device redirector Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : serenum Description : Serial Port Enumerator Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : splitter Description : Microsoft Kernel Audio Splitter Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.1154 (xpsp2.021217-1051) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Update Description : Update Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : msvcrt.dll Version : 7.0.2600.1106 (xpsp1.020828-1920) Driver : msvcirt.dll Version : 7.0.2600.0 (xpclient.010817-1148) Driver : mfc42.dll Version : 6.00.8665.0 Driver : msvcp60.dll Version : 6.00.8972.0 Driver : ole32.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Driver : olepro32.dll Version : 5.0.5014 Driver : oledlg.dll Version : 1.0 (XPClient.010817-1148) Driver : advapi32.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Driver : comctl32.dll Version : 5.82 (xpsp1.020828-1920) Driver : setupapi.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) ASPI Information ---------------- System ASPI WNASPI32.DLL : 4.60 (1021) 45056 bytes September 10, 1999 ASPI32.SYS : 4.60 (1021) 25244 bytes September 10, 1999 WINASPI.DLL : 4.60 (1021) 5600 bytes September 10, 1999 WOWPOST.EXE : 4.60 (1021) 4672 bytes September 10, 1999 Nero ASPI WNASPI32.DLL : 2.0.1.59 160016 bytes January 29, 2003 Reply | Start a new thread 1261 users online. © 1999-2003 AfterDawn.com. 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I'd recommend as first try to get the latest drivers for the IDE controller of your mainboard, not to use the one supplied in standard by XP. Also, have a look at http://sony.storagesupport.com/winxp.htm Hope this helps.